This National Center for Campus Public Safety (NCCPS) presentation is from the webinar, Adding International Incidents to Your Campus All-Hazard Emergency Response Plans. If your campus all-hazards emergency response plan doesn’t cover international incidents, you’re missing a crucial element. With faculty-led and independent study-abroad programs, academic research, athletics, and general university travelers, off-shore emergencies can arise at any time. Successfully dealing with international incidents requires careful advance planning, and today we'll be hearing from an expert practitioner. In this webinar, Pascal Schuback, former global emergency manager at the University of Washington and director at Humanitarian Toolbox, presents essential elements needed to expand your campus all-hazard emergency response plan to include international incidents.
Adding International Incidents to Your Campus All-Hazard Emergency Response Plans
Incidents to Your Campus
Who are the travelers? (Employees, Students and
- Study Abroad
- Research / Conferences / Presenta/ons
- Business / Recruitment / Advancement
- Student organiza/ons (challenging)
Understanding the diversity of our audience today
- No interna/onal response plans
- Some plans (mostly within the study abroad arena)
- An employee with du/es as assigned
- Dedicated Interna/onal Travel Health & Safety person
(either for study abroad only or all travelers)
Management Plan (CEMP)
- A wriSen plan with elements that addresses all natural and
man-made emergencies and disasters to which an
organiza/on is vulnerable.
- Speciﬁes the purpose, organiza/on, and responsibili/es
(internal and external) to the organiza/on in the mi/ga/on
of, prepara/on for, response to, and recovery from
emergencies and disasters.
- CEMP’s are supported and signed oﬀ by the organiza/on’s
execu/ve leadership (School/University President) and
reviewed at least every other year.
Design elements of CEMP’s
- Conduct community-based planning that engages the whole
community by using a planning process that represents the
actual popula/on in the community and involves community
leaders and the private sector in the planning process
- Ensure plans are developed through an analysis of risk
- Iden/fy opera/onal assump/ons and resource demands
- Priori/ze plans and planning eﬀorts to support their
seamless transi/on from development to execu/on for any
threats or hazards
- Integrate and synchronize eﬀorts across all levels of
What do you already have?
An execu/ve document to assist in designated
authority on response and recovery procedures
- Iden/ﬁed response protocol
- Mechanism to bring people together to work through
response planning, train/exercise and RESPOND together
- Deﬁni/on of what is an emergency
- How to declare an emergency and iden/ﬁca/on of what
policies can be bypassed, such as procurement
Where do interna/onal incidents ﬁt
into the CEMP?
Mostly in an Annex but many sec/ons need to be
adjusted to include basic principles for interna/onal
incidents and roles
Some quick examples
- Crisis communica/ons (Paris terror incident)
- Procurement (Emergency evacua/on & immediate funds,
even if you have interna/onal insurance)
- Public health emergency (Zika, Ebola)
Interna/onal Travel Annex
Helps iden/fy the resources and diﬀerences between
an on campus and interna/onal based response
- Response Levels
- Roles during an interna/onal incident
- Decision making authority
- Policy (including removing travelers and allowing travelers
to enter countries)
- Crisis Communica/on / Public Informa/on Oﬃcer
- Interna/onal Travel Oversight CommiSee
Interna/onal Travel Oversight
How does the commiSee integrate during interna/onal
- In a well wriSen CEMP, they are advisors and subject
maSer experts to the policy commiSee and incident
Are they the decision makers during a crisis?
- In emergent cases, I say no
Policy Group / Interna/onal Travel
Senior advisory group to the ins/tu/on President/Provost on
interna/onal travel represen/ng a diverse senior membership
represen/ng ins/tu/on, including:
- Senior Interna/onal Oﬃcer
- Student Life
- Graduate and Undergraduate schools
- Other Schools who travel interna/onally (Global Health, School of Medicine)
- Faculty and Student representa/on
- Risk Management
- ASorney Generals Oﬃce
- Study Abroad Oﬃce
- Interna/onal Health and Safety (if you have one)
= Ins/tu/on's response level
What is the
of incident is
What is your
Roles during an Interna/onal Incident
Who does what? How? When? The advantage of the
- Iden/fying roles, responsibili/es and response processes
prior to an incident
- President signs document authorizing the response
process and this document is updated at least every two
- Emergency funds
Can be a very dynamic challenge. CEMP deﬁnes this for
campus based incidents, so iden/fy the same for
interna/onal incidents in the policy sec/on and
Important recommenda/on: As much as possible, make
it the same for campus and interna/onal incidents for
the President/Provost. They are busy and get limited
training and exercise /me. Keep it consistent so that
you keep their aSen/on and par/cipa/on.
Policy Considera/ons for Interna/onal
Use scenarios and past incidents (AARs) to help create
policies or even just dram policies through your
Interna/onal Oversight CommiSee.
- Each ins/tu/on has diﬀerent risk tolerances, meaning diﬀerent policy
levels for diﬀerent ins/tu/ons.
- Examples: Evacua/ng post an earthquake, yet your ins/tu/on
researchers (employees and students) want to travel immediately to
collect data. Your medical system and teaching employees, residents,
medical and nursing students want to travel immediately to provide
aid and learn cri/cal knowledge in responding.
What is the diﬀerence between an incident on the main
campus, an interna/onal campus or in a major
interna/onal city with ins/tu/onal travelers? –Not Much
- Support the communica/ons process by working together and
iden/fying assigned roles, a common process, and train/exercise
- This simpliﬁes everything for when that 140 character tweet with
#breakingnews #YOU #OMG #LocalNews #CNN and Picture
become your next nightmare.
Adap/ng a CEMP to include interna/onal incidents is a
great start to reducing the complexi/es on a response.
It is a great step moving forward, but it does not stop
Two other cri/cal items needed include:
- Required interna/onal travel insurance
- Required interna/onal travel registra/on
Interna/onal Travel Assistance/Insurance
- Diﬀerence between the two but s/ll require an ins/tu/on
response (response levels)
- Logis/cal/opera/onal resource that partners with incident
- Provides a major part of your situa/onal awareness. Where to
look at what’s happening and who is there.
- If you do not have have one, start with a simple Google form.
- Each ins/tu/on will have their own unique challenges with a
Two categories of preparedness- the traveler and the
Focusing on the ins/tu/ons preparedness.
- 24/7 Interna/onal Emergency Number for travelers to call
- Resources for the Duty Oﬃcer
§ Interna/onal dialing phones (including EOC)
§ Interna/onal ﬁnancial purchasing capabili/es
- Cross Training and Exercises
§ Use any incident you train for now, just move its
Interna/onal incidents are just like local incidents when
you are in the Emergency Opera/ons Center (EOC).
They are outside, just thousands of miles away!
Use the EOC as it was designed to do, respond to
emergencies. This creates consistency, provides you
the resources needed and supports the current and
future investments in training/exercise, equipment and
personnel in responding to any incident.
Does the CEMP discuss a recovery plan?
- If so, add an interna/onal annex
Things to consider
- Traveler’s return to family and campus post incident
- Campus vigil or other local event (need to deal with this during
incident as well)
- PTSD for travelers, local employees and responders (amount of
hours and stress)
- Financial accountability
Amer Ac/on Review (needs to take place quickly)