Silos are not limited to big departments. When I started at UB, the two technical services technicians did either acquisitions or physical processing of new materials, but not both. Their work was limited by system – if it wasn’t in the ILS, someone else did it. Following the principle of “whoever has the item/information completes the work”, technicians now add items to WorldCat Lists and create invoices for gifts as part of cataloging; do physical processing of standing orders as part of acquisitions; and are learning to maintain journal holdings in Serials Solutions and E-books in SFX.
Head of Technical Services and Content Management, Langsdale Library, University of Baltimore