Relationships with State Officials: Building & Keeping Them Moriba A. Karamoko, Director Louisiana Consumer Healthcare Coa...
Context of Policy issue and  Important of Consumer Voice    <ul><li>Context: Transformation of Medicaid from FFS to an MCO...
Engagement Opportunities for Consumer Advocates   <ul><li>High degree of transparency </li></ul><ul><li>Several opportunit...
Specific Steps in the Process?    <ul><li>Submitted detailed written comments and recommendations in response to plans </l...
Internal Challenges   <ul><li>Getting advocates to be proactive </li></ul><ul><li>1.   Pay attention to process </li></ul>...
External Challenges <ul><li>Getting policy makers to respect and operate within our culture  1.   Our culture can require ...
External Challenges <ul><li>Securing trust and confidence </li></ul><ul><li>Our word is good </li></ul><ul><li>No hidden a...
Contact Info <ul><li>Moriba A. Karamoko, Director </li></ul><ul><li>Louisiana Consumer Healthcare Coalition </li></ul><ul>...
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Relationships with State Officials Building and Keeping them Karamoko

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Moriba A. Karamoko, Director of the Louisiana Consumer Healthcare Coalition discusses how build and maintain relationships with state officials in reference to health care systems.

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  • Sarabeth will introduce Moriba
  • Relationships with State Officials Building and Keeping them Karamoko

    1. 1. Relationships with State Officials: Building & Keeping Them Moriba A. Karamoko, Director Louisiana Consumer Healthcare Coalition
    2. 2. Context of Policy issue and Important of Consumer Voice   <ul><li>Context: Transformation of Medicaid from FFS to an MCO model </li></ul><ul><li>Importance: MCO model will serve as context for 2014 Medicaid expansion </li></ul><ul><li>Need for Consumer Voice: Except for consumers, all parties and stakeholders are at the table </li></ul>
    3. 3. Engagement Opportunities for Consumer Advocates   <ul><li>High degree of transparency </li></ul><ul><li>Several opportunities for public comment </li></ul><ul><li>Small consumer stakeholder meetings with key senior staffers </li></ul><ul><li>Open channel of communication between advocates and agency staff  </li></ul>
    4. 4. Specific Steps in the Process?   <ul><li>Submitted detailed written comments and recommendations in response to plans </li></ul><ul><li>Attended all nine of the public forums held by the Department (mostly to listen) </li></ul><ul><li>Encouraged other consumer stakeholder Organizations to engage in the policy process </li></ul>
    5. 5. Internal Challenges   <ul><li>Getting advocates to be proactive </li></ul><ul><li>1.   Pay attention to process </li></ul><ul><li>2.   Prepare and study the issues </li></ul><ul><li>3.    Offer suggestions, not just examples of what is wrong </li></ul>
    6. 6. External Challenges <ul><li>Getting policy makers to respect and operate within our culture 1.   Our culture can require more consultation than an administrative fiat </li></ul><ul><li>2.   When done right, our culture is more a relational than task orientation </li></ul>
    7. 7. External Challenges <ul><li>Securing trust and confidence </li></ul><ul><li>Our word is good </li></ul><ul><li>No hidden agenda </li></ul><ul><li>Share disagreements directly and openly </li></ul>
    8. 8. Contact Info <ul><li>Moriba A. Karamoko, Director </li></ul><ul><li>Louisiana Consumer Healthcare Coalition </li></ul><ul><li>228 LeDoux Street </li></ul><ul><li>Breaux Bridge, LA 70517-4821 </li></ul><ul><li>(337) 781-8745 Phone  (440) 332-1396 Fax </li></ul><ul><li>[email_address] </li></ul><ul><li>www.lachc.org </li></ul>

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