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OK Online Enrollment

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OK Online Enrollment

  1. 1. 1
  2. 2. Why did we do it? (Why Not)?•  Over 500,000 Uninsured Oklahomans•  22% Of Uninsured Live In Rural Areas - Limited access to county human services centers It’s Healthcare, Not Welfare 2
  3. 3. Goals of Online Enrollment Empower Members Expand Access Choose A Medical Home Improve Effectiveness and EfficiencyCreate Comprehensive Medical Application 3
  4. 4. No Wrong Door!Applying at Home Computer Home View or Community PartnerApplying at Agency Partner Agency View Completing Paper Form Paper Mail to HP For Scanning Application 4
  5. 5. What Changed?Available: M/F, 8am-5pm Apply 24hrs/7days20-30 Days For Results Real Time EligibilityIndividual Policy Interpret Policy Uniformly AppliedNo Primary Care Provider Medical Home - Enrollment Streamline Business Process Normalized data 5
  6. 6. 6
  7. 7. Real-Time Letters Notices & Information Flow ID CardsAgency View MMISHomeView Real Time ReplyPaperForm Denial Reason Scan and Letter Data Entry 7
  8. 8. Rolling Renewal Now renewed for 12 months from change Make Apply ChangesJanuary 2011 in case 12 months January 2012 eligibility 8
  9. 9. Electronic Verifications SSN Social Security AdministrationPregnancy Agency Partners (Health, Indian, etc) OK Employment SecuritiesIncome Commission (OESC)Citizenship OSDH, EVVE, SAVE, SSA 9
  10. 10. Electronic Enrollment Applications by Source September – December 2010 10
  11. 11. Lessons Learned and Next Steps 11
  12. 12. 12www.okhca.org

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