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10 STEP APPROACH TO IMS
ORGANIZE A
MANAGEMENT ‘SYSTEM’
REVIEW MEETING
•	Top level management must
review various business critical
aspects of the organization,
which are relevant to the
standards being implemented.
•	Review the policy, objectives,
results of internal audit, results
of process performance, results
of complaints/feedback/legal
compliance, results of risk
assessment/incidents and
develop action
plan following the
meeting – which
must be minuted.
07
THOROUGH GAP
ANALYSIS OF
IMPLEMENTED SYSTEM
•	A formal pre- certification gap
analysis should be conducted
to assess effectiveness
and compliance of system
implementation in the
organization.
•	This final gap analysis will
prepare your organization for
the final certification audit.
08
CORRECTIVE ACTIONS
•	Organization should be ready
for final certification audit,
providing that gap analysis 	
audit conducted in the last step
and all the non-conformities 	
(NC) have been assigned
corrective actions.
•	Check that all the significant 	
NCs are closed and the
organization is ready for the
final certification audit.
09
INTERNAL AUDIT
•	A robust internal audit system
for the organization is essential.
Internal Auditor Training is
recommended and NQA can
provide Internal Auditor training
for the standard(s) that you 		
are implementing.
•	It is important to implement
corrective actions for
improvements, in each of the
audited departments, in order
to bridge gaps and ensure
effectiveness of IMS
06
POLICY & OBJECTIVES
•	Your organization should
develop an integrated Quality
Policy/Environment Policy/
Health Safety Policy/Information
Security Policy and relevant
objectives to help meet 		
the requirements.
•	By working with top level
management your company
should hold workshops with 	
all levels of management
staff to outline the integrated
objectives.
02
INTERNAL GAP
ANALYSIS
•	Your organization should
identify and compare the level
of compliance of existing
system against requirements 	
of the standards under your 	
new IMS.
•	Relevant staff should all
understand the operations of
the organization and develop a
process map for the activities
within the business.
03
DOCUMENTATION/
PROCESS DESIGN
•	The organization should
create documentation of the
processes as per requirements
of relevant standard(s).
•	You should write and implement
a manual, functional procedures
booklet, work instructions,
system procedures and provide
associated forms.
04
DOCUMENTATION/
PROCESS
IMPLEMENTATION
•	Processes / Documents
developed in step 4, should
be implemented across the
organization covering all the
departments and activities.
•	The organization should
hold a workshop on the
implementation as per
applicable for the ISO standard
requirements.
05
AWARENESS TRAINING
•	Your organization should raise
awareness about various
standards covered under IMS.
•	You should hold separate
training sessions for top
management, middle
management and junior level
management, which will help to
create a motivating environment,
ready for implementation.
01
FINAL CERTIFICATION
AUDIT
•	Once completed, your
organization is hopefully
recommended for registration to
ISO 9001/14001/OHSAS 18001.
•	CONGRATULATIONS!
10

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NQA - 10 Steps to IMS Guide

  • 1. 10 STEP APPROACH TO IMS ORGANIZE A MANAGEMENT ‘SYSTEM’ REVIEW MEETING • Top level management must review various business critical aspects of the organization, which are relevant to the standards being implemented. • Review the policy, objectives, results of internal audit, results of process performance, results of complaints/feedback/legal compliance, results of risk assessment/incidents and develop action plan following the meeting – which must be minuted. 07 THOROUGH GAP ANALYSIS OF IMPLEMENTED SYSTEM • A formal pre- certification gap analysis should be conducted to assess effectiveness and compliance of system implementation in the organization. • This final gap analysis will prepare your organization for the final certification audit. 08 CORRECTIVE ACTIONS • Organization should be ready for final certification audit, providing that gap analysis audit conducted in the last step and all the non-conformities (NC) have been assigned corrective actions. • Check that all the significant NCs are closed and the organization is ready for the final certification audit. 09 INTERNAL AUDIT • A robust internal audit system for the organization is essential. Internal Auditor Training is recommended and NQA can provide Internal Auditor training for the standard(s) that you are implementing. • It is important to implement corrective actions for improvements, in each of the audited departments, in order to bridge gaps and ensure effectiveness of IMS 06 POLICY & OBJECTIVES • Your organization should develop an integrated Quality Policy/Environment Policy/ Health Safety Policy/Information Security Policy and relevant objectives to help meet the requirements. • By working with top level management your company should hold workshops with all levels of management staff to outline the integrated objectives. 02 INTERNAL GAP ANALYSIS • Your organization should identify and compare the level of compliance of existing system against requirements of the standards under your new IMS. • Relevant staff should all understand the operations of the organization and develop a process map for the activities within the business. 03 DOCUMENTATION/ PROCESS DESIGN • The organization should create documentation of the processes as per requirements of relevant standard(s). • You should write and implement a manual, functional procedures booklet, work instructions, system procedures and provide associated forms. 04 DOCUMENTATION/ PROCESS IMPLEMENTATION • Processes / Documents developed in step 4, should be implemented across the organization covering all the departments and activities. • The organization should hold a workshop on the implementation as per applicable for the ISO standard requirements. 05 AWARENESS TRAINING • Your organization should raise awareness about various standards covered under IMS. • You should hold separate training sessions for top management, middle management and junior level management, which will help to create a motivating environment, ready for implementation. 01 FINAL CERTIFICATION AUDIT • Once completed, your organization is hopefully recommended for registration to ISO 9001/14001/OHSAS 18001. • CONGRATULATIONS! 10