“PHARMACIST IN PATIENT COUNSELLING”
Avinash Sankpal, Namdeo Shinde
GES’s College of Pharmacy (D. Pharm) Degaon. Satara-415004.
Patient counseling is their fore an interaction between care provider and patient during which the
patient is provided with information about the health condition, medications etc. Patient
counseling as a component of pharmaceutical care delivery can provide the launching pad for
increased recognition of the role of pharmacist as care giver.
Key points in counseling:
Follow up to
Name of the medication
Collect and use
How to take the medication
Warning about medication
Develop solutions to the
Storage of medication
Purpose and outcome of treatment
The main aim of counseling is to ensure the patient knows how to take their medication safely.
Communication skills of pharmacists can facilitate formation of trusting relationships with patients.
“Every patient should leave the pharmacy knowing what their medications are for and how to take them”
Patients who should always be counseled:
• Confused patients, and their care givers
• Patients who are sight or hearing impaired
• Patients with poor literacy
• Patients whose profile shows a change in
medications or dosing
• New patients or those receiving a medication for
the first time
• Children and parents receiving medication
• Patients taking 4 or more prescribed medications
• Patients using appliances
• Patients misusing drugs
Benefits of patient counseling:
• Satisfaction of having fulfilled his/her
• Serving patients and their well being
• Improves patient compliance
• Pharmacy is seen as ‘Professional’ or ‘Caring’
• Formation of trusting relationship with
“Patient counseling leads to a positive behavior by which the patient is motivated to adhere to their
• Subish Palaian, Mukhyaprana Prabhu, P Ravi Shanka. Patient Counseling by Pharmacist -A Focus on Chronic
Illness. Pak. J. Pharm. Sci., 2006, Vol. 19(1), 62-65.