KEYS TO A POSITIVE GROUP PROCESS:
● Establish group guidelines early-on. Get input from everyone.
● Group facilitators should primarily serve as guides to the group, not
● Believe the group can make good decisions for the group.
● Draw out quieter group members by asking them direct questions that are
low risk, then thank them for their input.
● If a problem arises in the group, turn the problem over to the group.
(Example: “I’m noticing that the same people seem to be the ones that make
all the decisions. How do you guys think we can be sure to get everyone’s
● Establishroutines- Examples: always begin the meeting with a check- in, or
an ice breaker, read a “quote of the day”, etc.
● Ask open-ended questions as opposed to ones that require only a one word
answer. Exception: for apprehensive sharers, stick to the closed questions
until they’re clearly more comfortable.
● Encourage the participants to communicate directly with one another instead
of through the facilitators. Whenever you have the opportunity, turn it over
to the group: “What do you think about what Lisa said?”
● Empower the participants. Examples: Have different group members be in
charge of reading a quote, explaining a game, introducing a new activity,
● Letthem know that each person is valuable. Affirm and encourage the
group. Take time to say, “Thanks for sharing that,” or, “what a neat idea!”
● Be aware of any confidentiality issues inside and outside the group.
Volunteers need to be very careful about sharing information with others.
Youth Grief Services, 952-892-2111