Hospitality presentation

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Hospitality presentation

  1. 1. 2009 Institute for Staff Development Students Today, Leaders Tomorrow Workshop Title
  2. 2. Grow Rewards Live Grow Rewards Live Live Grow Success you can experience. Rewards
  3. 3. Students Today, Leaders Tomorrow <ul><ul><ul><li>Education </li></ul></ul></ul><ul><ul><ul><li>Industry Experience </li></ul></ul></ul><ul><ul><ul><li>Social Responsibility </li></ul></ul></ul>
  4. 4. Key Educational components <ul><li>Educational background </li></ul><ul><ul><li>Balance </li></ul></ul><ul><ul><ul><li>Hard skills & Soft skills </li></ul></ul></ul><ul><ul><ul><li>F&B, Rooms, Sales, etc </li></ul></ul></ul><ul><ul><li>Accounting </li></ul></ul><ul><ul><ul><li>Budget process </li></ul></ul></ul><ul><ul><ul><ul><li>Think in terms of running their own business </li></ul></ul></ul></ul><ul><ul><li>Human Resources </li></ul></ul><ul><ul><ul><li>Leading </li></ul></ul></ul><ul><ul><ul><li>Change management </li></ul></ul></ul><ul><ul><ul><li>Teamwork </li></ul></ul></ul><ul><ul><ul><li>Development </li></ul></ul></ul><ul><ul><ul><li>Multi-generational workforce </li></ul></ul></ul>
  5. 5. Yikes!
  6. 6. Endless Opportunities <ul><ul><li>Lodging (Hotels, resorts, timeshare) </li></ul></ul><ul><ul><li>Foodservice (Restaurants, athletic, corporate & healthcare facilities, etc.) </li></ul></ul><ul><ul><li>Theme Parks </li></ul></ul><ul><ul><li>Cruise Ships </li></ul></ul><ul><ul><li>Airlines </li></ul></ul><ul><ul><li>Meeting Planning </li></ul></ul><ul><ul><li>Industry Organization </li></ul></ul><ul><ul><li>Hospitality vendors (wine, liquor, produce, chemicals, linen, etc.) </li></ul></ul><ul><ul><li>Food production companies </li></ul></ul>
  7. 7. A World of Opportunities Rooms Operations Front Desk Housekeeping Food & Beverage Restaurants Event Services Banquets Sales Accounting & Finance Recreation Culinary Management Training Internships
  8. 8. Inspiring Performance Leadership Managing Execution Building Relationships Learning & Applying Personal Expertise Generating Talent & Organizational Capability
  9. 9. Demonstrating Ability <ul><li>Resume </li></ul><ul><ul><li>One page ; education, work experience, extra curricular </li></ul></ul><ul><li>Sharpening Interviewing Skills* </li></ul><ul><ul><li>Ability to articulate the information during the interview. Behavioral questions - Situation, Action, Result. </li></ul></ul><ul><li>How do Others See Me? </li></ul><ul><li>Do I have an Elevator Speech? </li></ul><ul><li>Seek a Mentor – Ask for Help </li></ul><ul><li>Network – make every interaction count </li></ul>
  10. 10. More important than ever… <ul><li>Flexibility </li></ul><ul><ul><li>Position, Location, Salary </li></ul></ul><ul><li>Reality </li></ul><ul><ul><li>Lack of Management Opportunities </li></ul></ul><ul><li>Change Management </li></ul><ul><li>Relationship Building – Networking </li></ul><ul><li>Outside the Box Perspective </li></ul><ul><ul><li>Non-traditional opportunities </li></ul></ul><ul><li>Dedication with Passion and Commitment </li></ul>

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