INTERVIEWING
Welcome and…

                  Recognition of interview cycles
              
What I want
you to walk
                  ...
Bring

                    Writing stuff
                
Look like you
mean business
                    Reference lists...
And, sometimes most Important

                   Your knowledge of the company
               
Don’t forget
this…
      ...
To Wear or Not to Wear…

What to Wear               None of these

    Appropriate business       Clangy, noisy jewelry
 ...
Interview Cycles

                     Most organizations place candidates
                 
The one time
only interview
...
Types of Interviews

                     Behavioral can be stressful
                 
Behavioral
and
                  ...
Behavioral

                     Can be tricky if you’re not prepared
                 
Provides
insight to how
         ...
Sample Questions
    Give me a specific example of a            Give me an example of a time when
                       ...
More examples
    Give me an example of when you             Tell me about a time when you
                              ...
Make it Easy for Them and for You

                   Briefly describe the situation, what specific action you took
      ...
Practice
                   Situation
               

                    We had a brand new product and we had to lear...
Other Interviews

                   Be ready for “tell me about yourself”
               
They want to
know about
      ...
They Can not Ask

                    Transportation
                
These
questions are       Child care
              ...
What Should You Ask and Not…

Ask This                                   Not This

    Is this an incumbent position?     ...
References

                   Know who they should call and how.
               
Tip –

                   If you had a ...
After the Interview

                    Get contact information such as email.
                
Thank you and
a reiterat...
How Soon Can You Follow-up

                   Wait about 10 days, then place a call
               
Persistence,
but not...
Prepare yourself before and after

                      Try to get feedback from the
                  
So , you didn’t
...
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Interviews

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Some interviewing skills- the second workshop in a series I did as a volunteer for the Chicago Public Library.

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Interviews

  1. 1. INTERVIEWING
  2. 2. Welcome and… Recognition of interview cycles  What I want you to walk Recognition of appropriate questions  away with… How to shine during a behavioral  interview What to bring to the interview  What to do after the interview 
  3. 3. Bring Writing stuff  Look like you mean business Reference lists  ID  Samples of work if appropriate  Resume (2 copies) 
  4. 4. And, sometimes most Important Your knowledge of the company  Don’t forget this… Research –   www.crains.com  Other job postings that they have – not just the job you’re interviewing for  Ask questions of the recruiter  Why is this position open  How many people have you looked at  What’s the turnover rate
  5. 5. To Wear or Not to Wear… What to Wear None of these Appropriate business Clangy, noisy jewelry   attire Sandals  Men –jackets and tie Heavy scents   Women - hose 
  6. 6. Interview Cycles Most organizations place candidates  The one time only interview through 3 cycles of interviews is a thing of the past and Recruiter - Pre-screen  very rare Face to Face with Hiring Manager  2nd Face to Face with Hiring Manager  and next level up or down
  7. 7. Types of Interviews Behavioral can be stressful  Behavioral and Conversational is more natural  Interrogatory/ Conversation
  8. 8. Behavioral Can be tricky if you’re not prepared  Provides insight to how Practice before you go so that you  you will perform and sound natural behave within their environment
  9. 9. Sample Questions Give me a specific example of a Give me an example of a time when   time when you had to conform to a you had to make a split second policy with which you did not agree. decision. Please discuss an important written What is your typical way of dealing   document you were required to with conflict? Give me an example. complete. Tell me about a time you were able  Tell me about a time when you had to successfully deal with another  to go above and beyond the call of person even when that individual duty in order to get a job done. may not have personally liked you (or vice versa). Tell me about a time when you had  too many things to do and you were required to prioritize your tasks.
  10. 10. More examples Give me an example of when you Tell me about a time when you   showed initiative and took the lead. missed an obvious solution to a problem. Tell me about a recent situation in  which you had to deal with a very Describe a time when you  upset customer or co-worker. anticipated potential problems and developed preventive measures. Give me an example of a time when  you motivated others. Tell me about a time when you were  forced to make an unpopular Please tell me about a time you had  decision. to fire a friend. http://www.quintcareers.com/sample_behavioral.html
  11. 11. Make it Easy for Them and for You Briefly describe the situation, what specific action you took  Remember to to have an effect on the situation, and the positive result STAR at your or outcome. behavioral interview. Frame it in a three-step process, usually called a S-A-R, P-  A-R, or S-T-A-R statement:  1. situation (or task, problem),  2. action,  3. result/outcome. http://www.quintcareers.com/behavioral_interviewing.html
  12. 12. Practice Situation   We had a brand new product and we had to learn a Confidence new system quickly and be able to respond to shows up in customers. your voice and posture. Action   I suggested that we have a “dummy session” before the product rolled out and that we make “crib” sheets to hang by our computers – and laminate them so that we could always see them. We also gave the “crib” sheets to the installers and sales people so that they could sound knowledgable. Result   When the go-live day came, all of us were prepared and the customer surveys came back very high.
  13. 13. Other Interviews Be ready for “tell me about yourself”  They want to know about  Keep it work related you.  Why you’re looking  It’s OK to express some disappointment about job loss – but make sure they know you’re eager to move on
  14. 14. They Can not Ask Transportation  These questions are Child care  illegal Spouse information  Age  Religion  How many sick days you took  http://www.washingtonpost.com/wp-dyn/articles/A8963- 2003Apr11.html http://www.hrworld.com/features/ 30-interview-questions-111507/
  15. 15. What Should You Ask and Not… Ask This Not This Is this an incumbent position? What was the percentage of the   raises given? Why is this position open?  How many hours do you have to  What would be your priority for this  work? position? What is the holiday schedule?  How is success measured for this  position? •http://www.pohly.com/interview-2.html •http://www.associatedcontent.com/article/197885/questions_you_shoul d_and_should_not_pg2.html?cat=31
  16. 16. References Know who they should call and how.  Tip – If you had a “bad” experience, make it Bring a list  with contact harder to contact that company, and information make it easy for others. with you. Use Linkedin recommendations. Copy,  paste and print onto a paper.
  17. 17. After the Interview Get contact information such as email.  Thank you and a reiteration Send a brief thank you to each person.  of interest leaves no Reiterate your interest.  doubt.
  18. 18. How Soon Can You Follow-up Wait about 10 days, then place a call  Persistence, but not or email, asking status. stalking. Do one more follow-up; about 5 days  after that.
  19. 19. Prepare yourself before and after Try to get feedback from the  So , you didn’t get it… recruiter/interviewer. Assess your own performance, honestly. 

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