20110907 presentation com part IRC / World Vision

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Experiences with ComPart in the ICCO-Alliance

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20110907 presentation com part IRC / World Vision

  1. 1. WASH framework / system workshop<br />Experiences with ComPart <br />in the <br />ICCO-Alliance<br />September 7, 2011<br />IRC, the Hague<br />
  2. 2. About the presentation<br />Backgrounds of ComPart<br />What is ComPart?<br />Which tools are used?<br />Administration of ComPart<br />Successes and Failures<br />Lessons learnt (successes and failures)<br />
  3. 3. Background of ComPart<br />Started in 2007<br />Need for on-line learning platform<br />Later also communications platform<br />Developed by ICCO and Euforic Services<br />
  4. 4. What is ComPart? [1]<br />‘Web’ space to share information; find information<br />Support reflection and learning<br />to communicate; discuss<br />to document experiences and ideas<br />to add value to your work<br />Collection of tools<br />Open, collaborative, participatory<br />
  5. 5. What is ComPart? [2]<br />Open content<br />Content that ‘flows’<br />Standard ‘toolkit’<br />‘Pick and mix’ approach <br />Low threshold to create and use (bandwidth, pricing)<br />
  6. 6. DISCUSSION<br />DGroups<br />CONFERENCES<br />InterWise<br />What is ComPart? [3]<br />EVENTS<br />Google Calendar<br />DOCUMENTS<br />wikis<br />ComPart<br />[wiki]<br />SEARCH<br />Toolbar<br />BOOKMARKS<br />Delicious<br />STORIES<br />Blogger<br />
  7. 7. Which tools are used?<br />Dgroups<br />PBworks<br />Blogger<br />Flickr<br />Slideshare<br />Google:<br />Search (customized)<br />Calendar<br />Maps<br />iGoogle<br />Conduit toolbar<br />Blip.tv<br />Vimeo<br />Delicious<br />Skype<br />AT&T-connect<br />Yammer (lately)<br />
  8. 8. ComPart network<br />
  9. 9. Process of introduction<br />Finding enthusiasts to get first content<br />Snowball effect<br />Training sessions<br />Only on tools -> Web2Do<br />Stimulating active users / teams / departments<br />Involving management<br />Working with partners in South<br />Support network (enablers – ambassadors)<br />
  10. 10. Usagestatistics<br />
  11. 11. Toolsetadministration<br />Direct User support & training<br />Editing FAQ pages <br />Platform maintenance<br />Adjusting to changes<br />Statistics (Google analytics)<br />Adding feeds (feedburner)<br />Reporting<br />
  12. 12. Successes<br />Toolset used for:<br />learning strategy ( ±12 CoP’s)<br />Internaldiscussions(challenge 2020)<br />(internal) communication(the Studio)<br />Awareness <br />Acceptance<br />Enthusiasm<br />
  13. 13. Problems<br />Insufficient organisational alignment<br />Tecnically<br />In business processes<br />Over estimating users abilities<br />Late integration with on-going processes <br />….<br />
  14. 14. Lessons learnt<br />About objectives<br />Learning processes<br />Business processes<br />About Who and where are the intended users<br />Make sure of internal alignment<br />Agreed upon way of working<br />Agreed upon definition of what is success<br />Keep things (even more) simple (e.g. single sign on)<br />
  15. 15. Thanks for your attention!<br />www.euforicservices.com<br />Euforic Services associate:<br />Maarten Boers<br />maarten@eapproach.nl<br />

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