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Being Good In Business


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Being Good In Business

  1. 1. How To be Good in Business<br />Karen Mercer, Co–Founder of My Coffee Stop<br /><br />
  2. 2. Just a bit of Background...<br />My Coffee Stop is a little shop at the end of Platform 1, Enfield Chase Station.<br />Two people run it, myself and Gunter Hollenstein.<br />We serve quality coffee quickly within 30 seconds from the moment you order.<br />My Coffee Stop is about more than coffee & cake, it’s about creating a pleasant space in the world and being a positive influence!<br />
  3. 3. My Coffee Stop opened 1 year ago, yesterday, on 2nd February.<br />
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  6. 6. In that time, we’ve been in...<br />The Enfield Gazette, The Enfield Advertiser & other local papers....<br />On the BBC News...<br />On several radio stations, including Radio Enfield, Radio 2 and Smooth FM.<br />
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  11. 11. We also won 2 Business Awards<br />We won the North & West London Business Award for Innovation, sponsored by HSBC<br />We won the Enterprise Enfield Green Business of the year award, sponsored by the RSA Trust<br />We also came runners up in the Enterprise Enfield’s Start-up Business of the year award<br />We’ve just found out we are finalists in the first ever Linked-in European Business Awards.<br />
  12. 12. Photo by Andy Barnes<br />
  13. 13. How did we do it?<br />Our ethos is....’Heart is at the Heart of our business, our business without a heart will die.’<br />This means that every decision we take in our business is made with financial and moral considerations.<br />We realise that we have a responsibility to our local and global communities.<br />We made the conscious decision to support two main causes through our business.....<br />
  14. 14. Chickenshed.......<br />We support Chickenshed through our Book Swapping Service....<br />
  15. 15. Book Swap @ My Coffee Stop...<br />Now regular event days, involving local businesses!<br />
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  17. 17. We also support Fairtrade...<br />All our Coffees, Teas, & Hot Chocolates are Fairtrade<br />In our first year we have expanded our Fairtrade range so that we have the widest range of Fairtrade products of any coffee shop or independent shop in the Enfield area.<br />We are members of the Enfield Fairtrade Steering Group and actively help to promote Fairtrade within the borough.<br />
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  19. 19. We’ve created our own Muffins....<br />So that we can use Fairtrade Sugar & other Fairtrade ingredients...<br />
  20. 20. & Our Own Cakes...<br />
  21. 21. The work we have done has...<br />Made our business more attractive to customers...<br />Brought us greater enjoyment & happiness...<br />Recognition of our ideas has increased our profile...<br />This recognition has given us the confidence to create even bigger projects, to contribute to the global and local communities...<br />
  22. 22. The Future...<br />We’re looking forward to Fairtrade Fortnight which is From February 22nd to March 7th.<br />We have three exciting projects planned...<br />
  23. 23. An Art Competition...<br />Enfield Primary School children are being invited to imagine an amazing and special Fairtrade Food creation, using at least one Fairtrade Food ingredient!<br />And to communicate their idea using any media they like, for instance drawing, painting, writing, singing, describing or filming.<br />Then send it to us at My Coffee Stop...<br />The top three entrants will have tea with the Mayor of Enfield and all short-listed entries will be exhibited at My Coffee Stop, for the whole of Fairtrade Fortnight.<br />
  24. 24. Mayor of Enfield says ‘Yes’ to Fairtrade!<br />
  25. 25. Chickenshed & Fairtrade...<br />Chickenshed will go into Enfield Primary Schools and present performance/workshop experiences about Why Fairtrade is so important.<br />This is a My Coffee Stop initiative connecting & supporting local & global communities.<br />
  26. 26. The Big Swap @ My Coffee Stop<br />Thursday March the 4th<br />Our usual Book Swap event but with a twist<br />Bring along unwanted books as usual & buy books by putting money in the tin for chickenshed but also bring an item of Fairtrade produce to swap with one you haven’t tried before!<br />Free Divine Chocolate tastings<br />And Tea with a Tenor, where Geoffrey Strum will sing and you’ll drink Fairtrade Tea!<br />
  27. 27. We’re in the business...<br />Of making your journey better....not just on the train....but through life too....we hope to affect people’s lives for the better, even if they’re not our customers...that’s the ethos of our business.<br />
  28. 28. We’re Not Alone!<br />We have fantastic support from the team at Enterprise Enfield....<br />And I was able to go on an excellent RSA Trust Inspiring Women Course...<br />
  29. 29. Three Key Secrets to Success<br />A compassionate heart combined with good business sense...<br />A strong support network...<br />A powerful learning resource...<br />One Question<br /><ul><li>What cause do you want to support through your business?</li></li></ul><li>That’s How You Can....<br />BE GOOD IN BUSINESS<br />