Kelvin Cantafio - The Power of Innovation

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Kelvin Cantafio, Vice Chair of NetHope, will be delivering a keynote address on the Power of Innovation, using information technology as a lever for social change. He will share both innovative organizational models as well as case examples of technology benefiting humanity, based on his global experience with within the ngo sector. He will also describe the partnerships and relationships, facilitated by technology, that have been central to NetHope’s success. NetHope is a new-generation information technology collaboration of 29 leading international nongovernmental organizations (ngo's) representing more than $30 billion of humanitarian development, emergency relief, healthcare, micro-finance and conservation programs serving tens of millions of beneficiaries in more than 180 countries. For more information, visit
www.nethope.org.

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Kelvin Cantafio - The Power of Innovation

  1. 1. NetHope: Collaboration for Social Change NetChange Week – My Charity Connects Tuesday June 8, 2010 Kelvin Cantafio, Vice Chair NetHope
  2. 2. What We Will Cover Today 1. The Value Proposition 2. NetHope Innovation for Development (I4D) 3. NetHope in Action (Case Studies) 1. Health - MedCheck 2. Emergency Response - Haiti 3. Agriculture – Cassava 4. Education – Tanzania Beyond Tomorrow 4. Q & A
  3. 3. NetHope’s Unique Value Proposition
  4. 4. NetHope’s Member Organizations
  5. 5. NetHope’s Partners & Supporters Our Partners Our Supporters
  6. 6. NetHope’s Award Winning Team The African Summit Hosted by the Rockefeller Foundation & Microsoft – March 2010 Grand Prize Cisco’s Tech Laureate NetHope Chairman Growing with Named a Top 100 CIO Award for IT for Technology Award Humanity 2004 NTEN Lifetime 2006
  7. 7. This is NetHope Purpose: Minimal communications available in remote parts Connectivity of the world with limited (or no) infrastructure Purpose: Faster, better coordinated response by agencies and NGOs to man-made and natural disasters Emergency Response Purpose: Lack of ICT training and skills is the number one obstacle to effectiveness in the field Field Capacity Building Purpose: Leverage applied to common operational problems will help close the “Humanitarian Productivity Gap” Purpose: Creativity is required to deliver effective, practical ICT solutions for healthcare, education, agriculture, Shared Services conservation and financial programs Innovation for Development 7
  8. 8. NetHope Addresses Five Critical Needs Connectivity Rationale: Minimal communications available in remote parts of the world with limited (or no) infrastructure Emergency Response Rationale: Faster, better coordinated response by agencies and NGOs to man-made and natural disasters Rationale: Lack of ICT training and skills is the number one Field Capacity Building obstacle to effectiveness in the field Rationale: Leverage applied to common operational problems Shared Services will help close the “Humanitarian Productivity Gap” Rationale: Creativity is required to deliver effective, practical, Innovation for Development scalable, ICT platforms in the field
  9. 9. Technology Matters 7
  10. 10. The Gap is substantial
  11. 11. “The NetHope Effect” Value to Members Value to Supporters • Increase Staff: extends NGO IT •Broader Impact: reaching more departments beneficiaries thru single point of focus •Better Social Investment Leverage: lower • Sharing Knowledge: between partners cost thru sharing and economies of scale & members •Work through NGO CIOs: on-the-ground reach in emerging markets • Realize Economies of Scale: grants, purchasing, impact •Lower Risk thru Collaborations; members help each other implement / execute • Greater impact thru Leverage of ICT: •Support the Model: NGO collaboration & eliminating duplication of effort and leverage resources • Present Unified Face: to donors, funding organizations and media 9
  12. 12. ICT Collaboration Works “In our study of collaboration and trust, NetHope stood out as a powerful example of the future.” Professor Eric Johnson of Tuck School of Business, Dartmouth College
  13. 13. Emergency Response – The NRK The Network Relief Kit (NRK) enables communications and networking in the field after a disaster … NetHope piloted the concept, tested it in the field – then made significant improvements An Early NRK The NRK 3 Parameter EARLY NRK NRK 3 Coverage Regional (technology dependent) Nearly Global ICT Communications Primarily Data, at adequate speeds, Full Voice, Data & Internet at speeds up to expanded for Voice & Internet 448/464 kbps for standard IP Data; 128 (256) kbps for IP streaming Ethernet, Bluetooth and USB VOIP SMS Power Options Multiple: Grid, Generator, Vehicle Self Contained: Solar, Grid, Generator, Battery Vehicle Battery Time Required for Deployment Several Hours ~15 minutes Technical Assistance IT Engineer & Support Team Minimal Requirement Weight ~ 60 lbs Under 5 lbs Portability Suitcase Based (usually carried by Hand Carried in Backpack or Computer vehicle) Case Cost per Unit 14 ~$30K - $40K ~ $3K - $4K (depending on equipment) Operating Costs Discounted Rates (when available based on technology used) Lowest Available Telephony
  14. 14. NRK: Emergency Innovation
  15. 15. Access Case Study - ICT Skill Building NetHope is Training over 25,000 Field Workers & IT Professionals Students at the Nairobi Pilot • Studies found biggest barrier to efficient use of ICT in humanitarian response is skills shortage - All agencies have similar ICT skills gaps • Successful Pilot Program conducted for NGO Program Workers and IT Professionals with 3 modes of delivery: class room, on-line self paced & webinar • Global Rollout on track to train 20,000 program workers and 5,000 IT professionals over a three year period … by making training available to all NetHope members in 180 countries via web-based E-Learning … supported by grants, gifts in-kind and donations
  16. 16. Shared Services - Optimization Case Study Problem: Solution: Individually, NetHope members often Move beyond collaboration into common lack the scale and leverage to shared services that serve multiple members support needed business services using standard platforms and processes Help Desk Service Common NetHope Shared Services Operating Model Current Members Planned Members Family Health Int’l Oxfam (Sept 09) Int’l Rescue Committee Catholic Relief Services (Sept 09) Save the Children PATH (Oct 09) WorldVision American Red Cross Canada Red Cross AMREF Help Desk Benefits 50% savings on platform licensing 75% savings on implementation costs Adoption of standard ITIL processes, training, testing, etc. Delivers visibility of global IT service management function Provides scalable platform for additional services Connected Together - Changing The World 21
  17. 17. What We Will Cover Today 1. The Value Proposition 2. NetHope Innovation for Development (I4D) 3. NetHope in Action (Case Studies) 1. Health - MedCheck 2. Emergency Response - Haiti 3. Agriculture – Cassava 4. Education – Tanzania Beyond Tomorrow 4. Q & A
  18. 18. NetHope Innovation for Development (I4D) Health Agriculture Resources Education Field Workers Microfinance Emergencies DM&E
  19. 19. On the Front Lines - Invert the IT Pyramid Children, Students, Communities Increasing Distance from HQ 1. Beneficiary- facing Field Tech’s, Workers, Partners 2. Field-facing Corporations 3. Donor-facing HQ 4. Supporting Inverting the pyramid 23
  20. 20. Scalable, Repeatable, Innovative Platforms The NetHope I4D Portfolio is comprised of innovative technology-enabled ideas that cross NGO Program Areas and have the potential to impact multiple member NGOs. Health Agriculture Education Mobile Health Platform for: Esoko platform for: Education platforms to • Mobile field data collection • Cellphone for KM address: • Alerts for treatment • Microfinance for farmers • Classroom training for youth adherence • Laptops for ED and data employment, reusable • Tiered reporting curriculums , child • GIS for value chain sponsorship • Disease screening • Cell Frontline SMS • Pilot to address e-learning in TZ Natural Resource Mgmt/GIS Finance / Commerce Field Workers • Collaboration • MiFi Platform for front- • Cross sector field frameworks for end and back-end worker platform dataset sharing. functions of addressing basic Target pilot for one microlending, needs of data geo / one theme microcredit, collection and training
  21. 21. The NetHope I4D Methodology
  22. 22. NetHope (I4D) – Idea LifecycleI
  23. 23. What We Will Cover Today 1. The Value Proposition 2. NetHope Innovation for Development (I4D) 3. NetHope in Action (Case Studies) 1. Health - MedCheck 2. Emergency Response - Haiti 3. Agriculture – Cassava 4. Education – Tanzania Beyond Tomorrow 4. Q & A
  24. 24. NetHope MedCheck Project
  25. 25. Problem Description
  26. 26. Solution Description With MedCheck, patients and doctors will be able to check their medicines before purchase & use.
  27. 27. Detailed Solution Pharma companies provide validation codes to drug database, which is queried by patients.
  28. 28. The NetHope I4D Methodology
  29. 29. What We Will Cover Today 1. The Value Proposition 2. NetHope Innovation for Development (I4D) 3. NetHope in Action (Case Studies) 1. Health - MedCheck 2. Emergency Response - Haiti 3. Agriculture – Cassava 4. Education – Tanzania Beyond Tomorrow 4. Q & A
  30. 30. What We Will Cover Today 1. The Value Proposition 2. NetHope Innovation for Development (I4D) 3. NetHope in Action (Case Studies) 1. Health - MedCheck 2. Emergency Response - Haiti 3. Agriculture – Cassava 4. Education – Tanzania Beyond Tomorrow 4. Q & A
  31. 31. Case 3: Cassava: Innovation at Scale
  32. 32. Cassava: Innovation at Scale Great Lakes Cassava Initiative Goals • To enable > 1,000,000 farmer families to improve their livelihood security by controlling cassava diseases through increased access to improved cuttings and through improved production and marketing • To strengthen the cassava seed system so that future shocks can be averted Opportunity Benefits • Develop common, scalable education and data • Short-term benefits include: collection solutions that • Reduce costs associated with data collection and • Help build local capacity analysis, improve quality and timeliness of data • Operate in extreme environments • Standardize training, reduce cost of adaptation to • Support varying levels of internet access local environments, provide tools for measuring its effectiveness • Leverage cost-effective components that have • Long-term benefits include: been used successfully in for-profit and non- profit environments • Extend use of technology to extend CRS and partnership’s outreach capabilities • Low cost rugged laptops (Intel) • Provide a comprehensive solution that can be • Learning management system (Agilix) easily adapted by CRS staff to address the full • Electronic forms capture (Adobe Air) range of: • Develop local business partnerships that support • CRS’ field, partner and household field data the use of this technology over time collection and M&E needs • CRS’ field staff, partner, and beneficiary training needs
  33. 33. What We Will Cover Today 1. The Value Proposition 2. NetHope Innovation for Development (I4D) 3. NetHope in Action (Case Studies) 1. Health - MedCheck 2. Emergency Response - Haiti 3. Agriculture – Cassava 4. Education – Tanzania Beyond Tomorrow 4. Q & A
  34. 34. The Internet in the Developing World!
  35. 35. What We Will Cover Today 1. The Value Proposition 2. NetHope Innovation for Development (I4D) 3. NetHope in Action (Case Studies) 1. Health - MedCheck 2. Emergency Response - Haiti 3. Agriculture – Cassava 4. Education – Tanzania Beyond Tomorrow 4. Q & A

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