TECHNOLOGIES FOR KNOWLEDGE MANAGEMENTBy Murtala Lawal 1122300037 El Badawiy 1122300025
Outline INTRODUCTION WHY DO WE NEED KM TECHNOLOGY THE ROLE OF KM TECHNOLOGY WEB 2.0 AND KM KM TECHNOLOGY FRAMEWORK KM TOOLS
TECHNOLOGY AND KM Technology is one of the four pillars of KM which support and enable KM strategies and operations. (Stankosky 2005) KM is to coordinate an organizations people, technology, processes and organizational structure. (Dalkir 2005)
KM TechnologiesTrying to implement a KM systems without technology is extremely difficult but the technology on itself does not make the KM system work; it can facilitate and enable connections and communications but it will not make them happen. (Gamble and Blackwell, 2001)
Why do we need Technology in KM ?CULTURE TECHNOLOGYIf the culture of collaboration and All activities involved in theknowledge sharing does not exist, knowledge life cycle such asadopting more technologies will capture, organization, retrieval,not yield much benefit to a KM distribution and maintenance areimplementation. also supported by technology
Role of Technology in KM The main role of technology in KM is to help people share knowledge through common storage so as to achieve economic reuse of knowledge.
Benefits of using Technology in KM Spreading Knowledge would be easier Decision making process can be done faster Helps employee to adopt to the new culture of knowledge sharing Enhance communication
Web 2.0 and KM Web 2.0 speed up KM Web 2.0 websites allow users to do more than just retrieve information. By increasing what was already possible in "Web 1.0", they provide the user with more user- interface, software and storage facilities, all through their browser.
KM use Web 2.0 sites to Share what you have learned, created, proved Innovate to be more creative, inventive, imaginative Reuse what others have already done Collaborate to take advantage of what others already know Learn by doing from others and from existing information
Class Activity What tool would you use to ? Publish your ideas for others to read or comment Inform colleagues about new information Improve a document with coworkers Meet new people to develop new ideas Ask for help Listen to an expert See what other people think about an issue