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# Book eastern

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### Book eastern

1. 1. Book Eastern<br />UniBridge Programme<br />UB-0203<br />Developing Academic Numeracy and IT<br />Numeracy and IT<br />
2. 2. Contents<br />Introduction<br />Questionnaire<br />Findings<br />Analysis<br />Conclusion <br />Recommendation<br />
3. 3. Introduction<br />For our project, we have decided to investigate the sales of a local bookstore<br />From our investigation, we will attempt to improve the sales in any way possible;<br />As well as the customer service<br />
4. 4. Questionnaire<br />We have decided to do a small survey to the public before we start to investigate the sales of the book store in order to get a better understanding<br />Our questionnaire had 13 questions with multiple choice answers and we have given them to 40 people so far<br />
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8. 8. Findings<br />With the questionnaire providing an understanding about the sales<br />We observed the sales of the book store for a week starting from the 23rd to 29th September<br />And at the end of the day, we interviewed a member of the staff for a rough estimate of their sales for that day<br />Here are our findings:<br />
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14. 14. Analysis<br />In Week 2, there is an increase in revenue from Week 1<br /> The sales for Week 3 is lower than the rest<br />This shows that the revenue for the sales needs an improvement<br />Out of 40 samples. 15 samples answered that the book store needs improvement.<br />
15. 15. Conclusion<br />The Bookstore have made a reasonable amount of profit;<br />But 38% of our samples do not think that the bookstore is a satisfactory in terms of their services<br />We recommend that the employees need to be inform more about the various kinds of books found in the bookstore.<br />