1. Muhammad Zeshan Afghan
System Administrator/DBA
Oracle Certified Professional
IT Infrastructure Department
Business System Group
Ext: 17104
Email. mafghan@kfmc.med.sa
2.
Technical Services Provided
Monitoring Services Provided
My Job And
Responsibilities
3. Services Description
Design
Installtion
Configuration (RAC, Stand alone)
Adding Storage (AMS config)
Creating/Altering Tables
Managing Users (Security)
Managing Table Spaces
Creating/Running Scripts on user Demand
Trouble Shooting
Change Management
Backups Management
Restorations
Publishing new Sites
Updating new Sites
TroubleShooting sites
Fixing web configs
Managing Site related Databases
Redirections
Certificate Creation
Process to publish out side KFMC
Database Administration
IIS Web Services
Technical Services Provided
4. Installtion
configuration
vendor support
troubleshooting
user access control
Design (File system LayOut)
OS Installtion (Linux, Windows, UNIX)
User Access (security)
Space management
Patching OS/Updating
TroubleShooting
Port Opening
Creating Design Documents
Creating Process for each job
Documenting Details
Logging Incidents
Creating Technical Documentation
Observing the incident
Resolving the incident
Documenting the solution for Incident
Logging the incident
Process and Documentation
Incident Management
Application Services
System Administration
Technical Services Provided
5. Daily Tasks Description
1- Health check
2- File system check
3- Table space check
4- ASM Disk group Check
5- List of Invalid Objects
6- Alert files (all 3 for ASM, DB, Cluster)
7- Clusterware Services Status
8- Cluster Resources
9- Local Resources
10- CRS Services Status
11- OCR Status
12-Voting disk Status
13- OCR Backup Status
14- Enterprise Manager
15- All Databases Backups
check disk space of all ESG servers using Daily
Disk Space check
Resolve any Issue if Detected and open CRQ
1- Data Protector Check
2- Symantec Backups check
3- Creating Combined Report
4- Troubleshoot any issues with Backup Team
Database
Disk Space
Backups
Monitoring Services
Provided
6.
1- Rhapsody Clinical
2- Rhpasody Non-Clinical
3- HL7SVS 10.244.2.39
4- VMHL7MW 10.241.11.84
5- HL7 PQS 10.244.2.40
6- Other ESG Apps
1- ESG Servers Health Check
2- SCOM check
3- Simple Server Monitor Check
4- Solving/Reporting any issues
5- warn for any future issues to Team
1- EM (HR, HIS, ARC, CNG) For Blocking sessions
2- All HL7, Rhpasody servers
3- SCOM ESG servers
4- Simple Server Monitor for any unexpected
shutdowns etc
5- Backup sessions
1- Checking Display for ITESG screens
2- Starting up screens
3- Startup EM for HR, HIS, Arcmate, CNG
Screen Displays
Applications
ESG Servers/OS
Continues Monitoring
Monitoring Services Provided
8.
1- creating repo Solaris.
2- mounting repos Solaris.
3- Installing VNC.
4- ASR activation activity with Vendor.
5- Supporting Evosys and SMS.
6- ERP port Requests 25+.
7- Hyperion Development Server creation, installation OS,
and OS configuration, update, support etc, total 6 servers.
(for production server 2 times the tasks)
8- Resolving rms link issue for multiple users.
ERP
Total Tasks Done = 15
12.
1- Arcmate documentation updated,
2- session Killing manual updated,
3- installing RAC on VM manual,
4- scripts guide.
SOP - Standard Operating Procedures/Manuals
– How many you have created
13.
1- creating Oracle User in Solaris.
2- VNC installation updated.
3- Incident and resolution document created in BSG
group.
4- arcdb discharge view update.
5- Mount SAN storage on Solaris.
6-Scan ISCCI FC Luns on Solaris.
7- Steps to configure NTP on Linux Servers.
Knowledge Transfer/Sharing/Cross-
Training/Presentations
14.
1-arcdb task_update Discharge view,
2- Arcmate-RAC-Configure Process updated,
3- corttex_HIS_Prod_table_formatted-process,
3- RAC-restoration-On ignite-process updated,
4- Rebuild-Reorganize process,
5- Scanning Local SCSI and FC-SAN-LUNS disks in
Solaris-process,
6- session killing process,
Processes Created
15.
Previous Total = 9
Current Total = 20
Link To the Achievement folder
cc1001-flsrv01sysadmins$IT-
InfrastructureFolderITEnterpriseSystemsGroupMuhammad Zeshan
AfghanAchievement
Achievements
16.
1) From CCC
2) From EA 40
3) From Clinical Automation
4) From Non-Clinical Automation
5) Info-Security
6) From IT-Infra 84
Change Requests - Normal
Total Normal CRQ = 124
17. 1) From CCC
2) From EA
3) From Clinical Automation
4) From Non-Clinical Automation
5) Info-Security
6) From IT-Infra 10
Change Requests – Urgent
Total Urgent CRQ = 10
19.
1) From CCC 16
2) From EA 10
3) From Clinical Automation 10
4) From Non-Clinical Automation 15
5) Info-Security
6) From IT-Infra 45
Incidents Total 96
Incidents Normal and Urgent
Grand Total Incidents Previous = 64
Grand Total Incidents Current = 96
20.
Projects - Projects Completed, in progress (Only the
Total Count, details are in the Projects Sheet)
# Project Name
Deliverable/Milest
one
Start Date End Date Status % Completed Comments
1 ERP 20 Jun-14
Under
Progress
In Progress 90
No#
Project ERP Sub
Tasks
Start Date End Date Status
1
1- creating repo
Solaris.
15-01-2015 26-02-2015 Completed
2- mounting repos
Solaris.
3- Installing VNC.
4- ASR activation
activity with Vendor.
5- Supporting Evosys
and SMS.
6- ERP port Requests
25+
7- Resolving rms link
issue for multiple
users
21.
Projects - Projects Completed, in progress (Only the
Total Count, details are in the Projects Sheet)
2
1- Hyperion Test
Servers creation =3
5/6/2015 29-06-2015 Completed
2- configuring OS and
network
3- Patching OS
4- Installing
Symantec
5- Port Requests
processing
6- supporting vendor
for server access on
remote and VDI
3
1- Hyperion
Production Servers
creation =3
13-08-2015 15-09-2015 Completed
2- configuring OS and
network
3- Patching OS
4- Installing
Symantec
5- Port Requests
processing
6- supporting vendor
for server access on
remote and VDI
22.
Total Port Requests previous = 38
Total Port Requests Current = 45
cc1001-flsrv01sysadmins$IT-
InfrastructureFolderITEnterpriseSystemsGroupMuhammad
Zeshan AfghanPort requests
Port Requests
23.
Non Clinical Servers Total = 63
Test Servers = 43
Grand Total = 106
Systems Responsible -
Primary Resource
24.
Production and Test
Previous Total = 54
Current patched 10 (vmweb02, 03 ,05,
DMS, 6 Hyperion)
Total = 64
Systems Patched
25. Non-Clinical
Clinical
Test
Total Servers Monitored 353
Tools Used to Monitor
- SCOM Console
- SCOM Email Alert
- Enterprise Managers
- Simple Server Monitor
- Disk Space check Script
- TOAD
- Remote Desktop
- Rhapsody EM
Systems Monitored
27.
Total = 9
All test servers
1Production server under Decommission
Process (Physical SMS server)
Systems Decommissioned
28.
Oracle Databases total = 8 test plus production
HL7 Servers = 3
Vmweb servers = 5
Others Mix = 13
Total = 21
Systems Health Checks,
Assessments, Analysis, Firmware,
etc..
29.
Only 1 = HL7SVS from 1 cabinet to other MDC.
Systems Relocated
30.
Only 1 from Physical to VM (Dated – 09-09-2015)
Server/App SMSMSG
- Prepared OS with VM team.
- Installed Antivirus
- Patched System
- Configure Pre-requisites
- Open Ports with Network Team
- Support Vendor for Migration activity
- Redirect sms link to new server, with Service team
System Migrated
31.
HL7 Servers = 2
ERP Test Server = 3
Hyperion Development Servers = 3 + 3
Crystal Report Server = 1
SharePoint Test Development Server = 1
SMS server Recently = 1
Previous Total = 10
Current Total = 14
Systems Prepared/Installed
(Physical, Virtual etc..)
32.
Total Previous = 16
Current Total = 20
Installations (OS, Apps, etc..)
33.
Critical Services (20)
ERP, HL7, Rhapsody, Web Services (Medical),
Web Apps (Medical), HRSS. SP2013 INTRANET,
MAXIMO, DMS, RFID
Non-clinical System (Web Services/Web Apps
Critical Medical - 20+)
Critical Services
Total Critical Services = 20
34.
Non-Critical Services (51)
DASHBOARD,WORKFORCE,WORKFLOW,SAS,HR
Archiving, HR Queuing System
iResidency,MOHFinance,HRBASE,SP2013
INTERNET,
KFMCWeb Services,
SYBASEIQ,AX,SMS,IRIS,Yaqeen,
SMCI,WardMon,Archibus,Erecruitment,CrystalRepo
rt,Datix Non-clinical System (Web Services/Web
Apps Others - 50+)
Non Critical Services
Total Non Critical Services = 51
35.
Remote support calls approx. 20
Current Total = 26
Remote Support Calls. Work outside the office
hours, weekends, vacations, holidays
36. 1- Health check
2- Arcsight activity.
3- Corrtex Table update script execution in HIS.
4- HIS, Arcmate, CNG, FOMhrtst, and FOMtst
shutdown and power supply change activity.
5- Killing Sessions.
6- Chart Viewer Script Update on Arcmate RAC DB.
7- ENDODB
1- Creating Health Check Script for Database.
2- creating health user for Oracle health check.
3- Configuring system in SCOM.
4- Configuring For daily space check.
Oracle Database Some Main
Activities
37.
8- HR-DB
- Rotation and cleaning of Audit Logs (monthly activity).
- Recompiling Invalid Objects.
- Session Monitoring and killing.
Oracle Database Some Main
Activities Cont…
9- All Staging DB
38.
1- Health Check.
2- shrinking Logs to avoid space full issue.
3- Shrinking Log for intradb Weekly activity.
4- TMS database tables updated on Developer
Request.
5- Performance Tuning (HL7 tuning Script etc).
6- VMWEB03 All SQL Dbs for Services check.
SQL Database
39.
Off-Sets (Work After Office Hours)
No Date Time Reason
1 4/8/2015 4:30 to 6:45 FOM power failiure issue all
servers down
2 7/9/2015 4:30 to 7:00 VMWEB05 server patching
3 9/9/2015 4:30 to 6:30 SMS server Migration with Sama
system and Miss. Alaa Alfadhel
4 12/9/2015 11:30 to 2:30 pm Firewall change activity
5 29-10-2015 4:30 to 7:45pm
HR audit logs clearance activity
DMS F5 activity
CCTV upgrade activity.
Total Offset Done = 5 Days and 5.5Hours
40.
Help on CCTV upgrade of Lenal Onguard Software
to version 7.0 (not responsible for cctv)
[Dated 29-10-2015]
Upgraded SQL database and database version to
SQL server 2008 R2 64bit
Supported vendor
Trouble shoot their problem for linking clients to
server.
Off The Shelf Work
43.
1- Hard Working,
2- Honest,
3- Smart and Experienced,
4- Multi Purpose and diverse,
5- Helpful,
6- Team Player and collaboration
7- Can do more attitude.
8- KIS Keep It Simple
Why Am I Asset for KFMC?
44.
1- proactive,
2- Monitor inform and solve incidents and issues,
3- capable of working and trouble shooting any
system,
4- Prevent major issues from happening.
5- Support my team in all activities.
24/7 Available and on call
What are your contributions to make you eligible for
PPM1 (other than your normal Day-To-Day responsibilities).
What is the Value you Added
45.
1- SharePoint 2013 Basic Administration (3 days
only)
2- Maximo IBM Cloud Basic Administration (9 days
only)
Trainings Completed
46.
Education (BS I.T Honors)
Certification (OCP Oracle Certified Professional)
Experience 5 + years
Preferred Job Role (Database Administration)
Persona
48.
Questions ?
Link To shared Folder for All my Docs
cc1001-flsrv01#CC1001-FLSRV01IT-
InfrastructureFolder$ITEnterpriseSystemsGroupMu
hammad Zeshan Afghan
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