An explosion and fire caused a shut-down at one of Cathay Pacific’s Data Centre offices in Hong Kong in 1991. This was an unprecedented incident for Cathay Pacific. Although the
company managed to restore the systems in just thirteen hours after the disaster recovery operation began, and the overall impact on the company’s business was kept to a minimum, the company’s senior management realized that the company should not be exposed to such a risk again. The immediate question raised was: how could the company ensure the security of its Data Centre operation? The overcrowded situation in the multi-tenanted office buildings in
Hong Kong had already placed limitations on the Data Center, as it was operating out of three separate offices. Could Hong Kong provide the solution?