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Job offer Front Office Manager - ibis Dinant


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Cayman Group is looking for a Front Office Manager for its ibis institution in Dinant.

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Job offer Front Office Manager - ibis Dinant

  1. 1. ABOUT US Cayman Group is a Belgian family-owned company with the headquarter in Charleroi. It currently operates 14 franchised hotels under the ibis, ibis budget, Holiday Inn Express and Novotel brands: 13 throughout Belgium and 1 in France. From June 2020, an Adagio aparthotel and from 2021, 3 MOXY brand hotels will be part of the group's hotel portfolio. MISSION In collaboration with the General Manager: • You manage the reception team and related administrative tasks in accordance with internal procedures. • You organize work and coordinate tasks to achieve business and budget objectives. • You monitor Yield Management: occupancy rate management, uses of RM tools, analysis of competitors' positions and drafting of pricing offers. PERSONALITY & SKILLS • You are an exemplary leader who embodies the spirit of the brand, you want to grow your team and support it in that direction. • You are friendly and enthusiastic but also hard worker and you don’t know what the word “stress” means. • English, French and Dutch have no secrets for you. Any additional language? Even better! • Customer happiness is your priority and each of your actions reflects it. WE OFFER • An indeterminate full-time contract with extra-legal benefits (meal vouchers, bonus scheme, Accor “Bienvenue” Card, group insurance and hospitalization). • An experience in an ambitious hospitality group, all this in a family work atmosphere. • A trendy environment in our ibis institution of 58 bedrooms and its beautiful view of Dinant. • Extra-legal benefits (meal vouchers, bonus scheme, Accor “Bienvenue” card, insurance). CONTACT US Send your cover letter and CV to ibis Dinant Front Office Manager (M/F/X)We are looking for a