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“Health employees, especially those who are asked to manage such sensitive data as patient records, musthave the ethical responsibility and wisdom to uphold the laws that protect the appropriate and authorized usage, access, and exchange of patient information within our dynamic, innovative technological environment” (Wolper, 2011, p. 389).
The truth of the matter is, the hospital staff knew whatthey were doing was wrong. Being in a place like LosAngeles, it should be expected that there be a highvolume of celebrity and high profile patients so thereshould not be a feeling of being star struck. There is afeeling that the staff felt that because the patient was acelebrity that all aspects of their life should be publicknowledge, which is not the case.The issue here is the staff had no respect, or ethicalresponsibility, for the patient’s personal, health relatedinformation.
The training should revolve around reiterating the lawsthe staff were introduced to during their schooling. Onesuch law is the Health Insurance Portability andAccountability Act (HIPPA), Public Law 104-191, which required the Department of Health andHuman Services (HHS) to establish new guidelines andnational standards for handling electronic healthcaretransactions (Wolper, 2011, p. 389).This law applies to hospital staff, nursing homestaff, private practice staff, basically any individual whoworks in the health care industry.
To reinforce HIPAA compliance, HHS has put sevensteps in place that healthcare service organizations mustfollow. These steps are: •access control; •encrypt private health data; •integrity control; •authentication; •audit control; •alarms; and •event reporting (Wolper, 2011, p. 391).
This training will be effective to employees byreminding them that all medical files should remainconfidential and be treated with respect. At the end ofthis training the employees should be able to recognizewhat is ethical behavior in the workplace and what isnot.
ReferencesOver 120 UCLA Hospital Staff Saw Celebrity Health Records. Retrieved January 16, 2012 from http://www.foxnews.com/story/0,2933,398784,00.ht ml.Wolper, L.F. (2011). Health care administration: Managing organized delivery systems (5th ed.). Boston: Jones and Bartlett.