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Social
Psychology
Social
Psychology
Social
Psychology
ocial
psychology
Influence
of
real,
imagined
or
implied
presence
of
others
Section 1: Attributing Behavior
• Learning Goals:
– Students should be able to answer the following:
How do we tend to explain others’ behavior and our own?
3
Rating Student Evidence
4.0
Expert
I can teach someone else about, how we tend to
explain others’ behavior In addition to 3.0 , I can
demonstrate applications and inferences beyond
what was taught
3.0
Proficient
I can analyze how we tend to explain others’
behavior, and compare/contrast multiple aspects of
the learning goal.
2.0
Developing
I can identify terms with the goal: how we tend to
explain others’ behavior, but need to review this
concept more.
1.0
Beginning
I need prompting and more support to complete 2.0
tasks
Fact or Falsehood
1. Compared with people in Western countries, those in East Asian cultures
are more sensitive to situational influences on behavior.
2. To change people’s racial behaviors, we first need to change their racial
attitudes.
3. Chimps are more likely to yawn after observing another chimp yawn.
4. Most people would refuse to obey an authority figure who told them to
hurt an innocent person.
5. Studies of college and professional athletic events indicate that home
teams win about 6 in 10 games.
6. Individuals pull harder in a team tug-of-war than when they pull in a
one-on-one tug-of-war.
7. The higher the morale and harmony of a social group, the more likely are
its members to make a good decision.
8. Suicide bombers and those who support them tend to be uneducated
and desperately poor.
9. From research on liking and loving, it is clear that opposites do attract.
10. We are less likely to offer help to a stranger if other bystanders are
present.
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Attribution Theory
• ATTRIBUTION THEORY (FRITZ HEIDER)
– How we explain someone's behaviors in terms of
dispositional (personality) or situational effects
• FUNDAMENTAL ATTRIBUTION ERROR
– Think it is more personality and less the situation
that contributes to someone’s behavior
• Example: Why did that person not say hi to
me?
• ACTOR-OBSERVER BIAS (Self-
Serving Bias)
• We attribute other’s behavior to dispositional
attribution and our own behavior to
situational
• Happens more in individualistic cultures than
collectivistic cultures
5
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Attribution Theory
• Tries to explain how
people determine the
cause of the behavior
they observe.
It is either a….
• Situational Attribution
• Dispositional Attribution
And
• Stable Attribution
• Unstable Attribution
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Attribution Theory
7
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Attribution Theory
8
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Fundamental Attribution Error
• We tend to
overestimate the role
of dispositional
factors.
Individualistic V.
Collectivistic Cultures
False Consensus Effect
Self-Serving Bias
How do you view your
teacher’s behavior?
You probably
attribute it to their
personality rather
than their profession.
But do you really
know?
When you start a
romance, you assume
that they agree with
your world
views….honeymoon
period.
If you win it is because
you are awesome…if
you lose, it must have
been the coach or
weather or….
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Critical Thinking…
10
If a good friend gets angry with you, how
would you explain his/her behavior?
If that same friend does something nice for
you, how would you explain the behavior?
If somebody you have recently gotten to know
walk by you in the hall but doesn’t say hello
(even as you try to say hello to them), what
would you think about them? Why?
1. How do we tend to explain others’ behavior and our own?
11
Rating Student Evidence
4.0
Expert
I can teach someone else about, how we tend to
explain others’ behavior In addition to 3.0 , I can
demonstrate applications and inferences beyond
what was taught
3.0
Proficient
I can analyze how we tend to explain others’
behavior, and compare/contrast multiple aspects of
the learning goal.
2.0
Developing
I can identify terms with the goal: how we tend to
explain others’ behavior, but need to review this
concept more.
1.0
Beginning
I need prompting and more support to complete 2.0
tasks
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Formative AP Question
Jessie and a friend are driving in rush-hour traffic
when a car suddenly cuts in front of them in order
to reach an unmarked exit ramp. Jessie’s
passenger points out that the circumstances may
have required the other drive to do so, while Jessie
loudly criticizes the personal qualities of the other
driver. Jessie’s response is best explained by
A)Cognitive dissonance
B)The fundamental attribution error
C)A self-fulfilling prophecy
D)The mere exposure effect
E)Social inhibition theory
12
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Formative Summary
The fundamental attribution error occurs when individuals do which of
the following?
A.mold their interpretations of the past to fit how events actually turned
out
B.Incorrectly assume that virtually all behavior is determined by genetic
factors.
C.Underestimate the influence of unconscious motivation when trying
to explain their own behavior
D.Overestimate the influence of personal qualities relative to situational
factors when trying to explain the behavior of others
E.Assume that very attractive people tend to be more intelligent and
more competent than people who are somewhat less attractive
13
14
The Lunch Date
Section 2: Attitudes and Actions
• Learning Goals:
– Students should be able to answer the following:
Does what we think affect what we do, or does what we do affect what we think?
15
Rating Student Evidence
4.0
Expert
I can teach someone else about, the interplay of
thinking and actions. In addition to 3.0 , I can
demonstrate applications and inferences beyond
what was taught
3.0
Proficient
I can analyze the interplay of thinking and actions,
and compare/contrast multiple aspects of the
learning goal.
2.0
Developing
I can identify terms associated with the interplay of
thinking and actions, but need to review this concept
more.
1.0
Beginning
I need prompting and more support to complete 2.0
tasks
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Attitudes
• A set of beliefs
and feelings.
• Advertising is ALL
based on attitude
formation.
• Mere Exposure Effect-
the more one is
exposed to something,
the more one will come
to like it.
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Attitudes and Actions
• Attitudes
– Belief-based feelings about objects,
people and events that guide our
behavior and remain stable over
time
– Do attitudes help form behaviors? Or
do behaviors help form attitudes?
17
Cognitive Dissonance (Leon Festinger)
• The discomfort we feel when two thoughts are inconsistent
Rationalize why we do something
• ($2 vs. $200 to write an essay you disagree with)
• Inconsistent behavior could can someone’s attitude
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Cognitive Dissonance
(Consistency) theory
• Theory is concerned with why people
become motivated to change their
attitudes
• Festinger (1957) proposed theory. It is
concerned with the way people change
their attitudes when they realise that two
thoughts or cognitions they hold are
inconsistent.
• This conflict creates a negative feeling of
dissonance, or psychological discomfort.
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
An example of Cognitive Dissonance: Smoking
• People can make a case
for continuing to smoke
although, rationally,
their arguments would
not stand up.
• Festinger argued that
people selectively avoid
information that will
increase dissonance. (e.g.
My roommate refuses to
watch the film “Supersize
me” because he knows he
eats too much
McDonalds)
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Cognitive Dissonance
• People deal with dissonance either by changing
one of the cognitions or adding a new cognition
to explain the conflict.
• Festinger believed that the need to reduce
dissonance is as basic as need for safety or to
avoid hunger. It is a drive that compels us to be
consistent, and the more important the issue
and the greater the discrepancy between
attitude and behaviour, the greater the feelings
of dissonance experienced.
• This theory recognizes that people do not
always think rationally. People do try to
rationalize their behavior, sometimes in a
irrational way.
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Does this image create dissonance
in you?
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Avoiding cognitive dissonance
• We selectively choose TV shows and read
books that confirm our attitudes and
behavior.
• We also choose our friends on the same
basis, which is why many of our friends
have similar views to ourselves.
• People who disagree with us or present
differing views are likely to increase the
discomfort felt by the dissonance
processes (Griffin, 1997)
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Cognitive Dissonance
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Compliance Strategies
• Foot-in-the-door
phenomenon
• Door-in-the-face
phenomenon
• Norms of
reciprocity
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Foot-in-the-door phenomenon
• The tendency for
people who have first
agreed to a small
request to comply
later with a larger
request.
If I give out an answer on a quiz, what
happens next?
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Door-in-face Phenomenon
• The tendency for
people who say no
to a huge request,
to comply with a
smaller one.
If my girlfriend asks for a
new tiffany’s ring, I will
say……NO
But I may buy her a
new pair of shoes.
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Changing Attitudes
• Attitudes and Behaviors
– Dr. Zimbardo’s Prison Study showed that role-playing
normative behaviors can have a strong impact on
attitudes
– Q: How can normal, healthy people become sadistic?
• A: The situation, foot-in-the-door, cognitive
dissonance and social norms align to create the perfect
situation
28
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Zimbardo’s Prison Study
29
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Dark Matters: Stanford Prison Experiment
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Social Psychology and Abu Ghraib
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Attitude and Behavior
• Persuasive messages can be
processed through the central
route or the peripheral route.
• The central route to persuasion
involves deeply processing the
content of the message
(logistics or statistics); what
about this potato chip is so
much better than all the
others?
• The peripheral route-involves
other aspects of the message
including the characteristics of
the person imparting the
message (the communicator).
•
You have a belief
that cheating on
tests is bad.
But you cheat on
a test!!!
The teacher was
really bad so in
that class it is OK.
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
FYI: When are we most persuaded?
• Two-sided Arguments
– Present both sides and discredit the opponent’s
message
• Emotional Appeals (Peripheral Route)
– loyalty, desire, fear (works best)
• The Messenger
– Experts, Trustworthy, Physically Attractive, Similar to
the audience
• The Situation
– People in a good mood are more likely to be persuaded
(less likely to evaluate things carefully)
• The Audience
– Emotional appeals work better with children where
logic works better on adults
33
Does what we think affect what we do, or does what we do
affect what we think?
34
Rating Student Evidence
4.0
Expert
I can teach someone else about, the interplay of
thinking and actions. In addition to 3.0 , I can
demonstrate applications and inferences beyond
what was taught
3.0
Proficient
I can analyze the interplay of thinking and actions,
and compare/contrast multiple aspects of the
learning goal.
2.0
Developing
I can identify terms associated with the interplay of
thinking and actions, but need to review this concept
more.
1.0
Beginning
I need prompting and more support to complete 2.0
tasks
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Formative Summary
Cognitive dissonance theory predicts that after people
engage in counter-attitudinal behavior, they will:
A.Convince themselves they really didn’t perform the
behavior.
B.Change their attitudes to make it more consistent with
their behavior.
C.Change their attitudes to make it less consistent with
their behavior.
D. Do nothing.
35
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Formative Summary
A person who agrees to a small request initially is
more likely to comply with a larger demand later.
This describes which phenomenon?
A.Door-in-the-face
B.Foot-in-the-door
C.Low-ball technique
D.High-ball technique
E.Door-in-the-foot
36
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Super bowl commercials 2011: Persuasive Techniques
used?
37
Section 3: Conformity and Obedience
• Learning Goals:
– Students should be able to answer the following:
What do experiments on conformity and compliance reveal about the power of
social influence?
38
Rating Student Evidence
4.0
Expert
I can teach someone else about compliance and
conformity and what they reveal about social
influence. In addition to 3.0 , I can demonstrate
applications and inferences beyond what was taught
3.0
Proficient
I can analyze compliance and conformity and what
they reveal about social influence,, and
compare/contrast the aspects of the learning goal.
2.0
Developing
I can identify terms associated with compliance and
conformity and what they reveal about social
influence, but need to review this concept more.
1.0
Beginning
I need prompting and more support to complete 2.0
tasks
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Conformity Studies
• Adjusting one’s
behavior or thinking
to coincide with a
group standard.
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Asch’s Study of Conformity (1951)
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Conformity
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Asch’s Results
• When answered alone,
get it wrong less than
1% of the time
• About 1/3 of the
participants conformed.
• 70% conformed at least
once.
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Reasons for Conformity
• NORMATIVE SOCIAL INFLUENCE
– Avoid rejection & Gain social approval (Follow the Norm)
– “Wanting to be liked and accepted”
• INFORMATIONAL SOCIAL INFLUENCE
– If we are unsure of what is right, and if being right matters,
we are very receptive to other's opinions
– “Not sure what the answer is, so I will go with everyone
else”
43
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Social Influence
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Conditions for Conformity
• Under what conditions do you think make people conform
to others?
• Feeling insecure or incompetent
• Group has at least three people
• The group is unanimous
• One admires the group's status or attractiveness
• Has made no prior commitment to any response
• Others in the group observes one's behavior
• One's culture strongly encourages respect for social
standards
– An Individualistic culture promotes nonconformity
45
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Conformity Conditions
• More Important
Decisions = Higher
Conformity
• More Difficult
Decisions = Higher
Conformity
46
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Other Types of Conformity
• CHAMELEON EFFECT
– People sometimes nonconsciously
imitate others body position
– Might actually show empathy for
others
• MOOD LINKAGE
– People nonconsciously imitate others
emotions (shows empathy) We like
people more who imitate us (in a subtle
way)
• COPYCATS
– We also have copycats
– Examples: More school
shootings immediately after
Columbine & More suicides
following Marilyn Monroe's
death
47
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Formative Assessment Summary
Gary has signed up to attend a college orientation. He shows up to the college
campus, which he has never been to before, and sees a group of young people
entering a large building. He follows them in, thinking they are going to the
orientation, only to find out they are there for a lecture on earth sciences. He
gets up, travels down the sidewalk, and finally meets up with other pre –
freshman. While talking to the other pre-freshmen, he unconsciously starts to
mimic their gestures. After a brief orientation presentation, a college advisor
goes around the room and asks people to say their name and prospective
major. Gary, wants to major in Romantic British Literature, but says “pre-
med” (even though he has no desire to be a doctor) because several other
people before him said “pre-med” and received smiles from others. What
psychological terms can you spot from this scenario?
48
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Milgram Experiment
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Milgram’s Experiment on Obedience (1963)
• Stanley Milgram’s
Experiment
– Teacher (True Subject)
– Learner (Confederate)
– Experimenter
(Confederate)
50
Key Word: Compliance
Proving why people
followed Nazi
Orders
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Milgram Results
51
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Milgram’s Variations: Generate a Hypothesis
19 different experiments in all, here are a few:
– What if the ‘Learner’ says he has a heart
condition?
– What if he conducted the study at a
location other than Yale University?
– What if the experimenter doesn’t wear a
lab coat, but regular clothes?
– What if women are used as the “teachers?”
– What if they see another ‘teacher’ refusing
to go on?
– What if the ‘teacher’ can see the ‘learner’
being ‘shocked’ is in pain?
– What if the teacher, did not directly shock,
but instructed someone else to do it?
52
More obedient, rate of
shocking increases
Less obedient, rate of
shocking decreases
Rate of obedience stays
the same as the original
study
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Milgram’s Experiment on Obedience
• SUMMARY: When is obedience at its highest?
– Person giving orders is close
– Person giving orders is perceived as an authority
figure (lab coat)
– Person is supported by a prestigious organization (Yale
University)
– Victim is depersonalized or unseen
– There are no role models for disobeying
53
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
What the heck… The McDonald’s Incident
(Disclaimer)
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Compare and Contrast
Compare Milgram’s Obedience Study and the Real-life McDonalds
incident in terms of similarities and differences.
55
Milgram’s Study McDonald’s Incident
• Occurs in
laboratory
• Authority figure is
in the room
• Victim is in other
room (unseen)
• The victim was
male and older
• Happens in real life
• Authority figure is
not present in the
room
• Victim is in the
same room
• Victim was female
and young
• An authority figure
is male and seems
legit
• Foot-in-the-door
demands are
present
• People willing
comply against
better judgment
• Leads to
psychological
trauma
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
What did we learn from Milgram?
• Ordinary people can
do shocking things.
• Ethical issues….
• Would not have
received approval
from today’s IRB
(Internal Review
Board).
What do experiments on conformity and compliance reveal about the power of
social influence?
57
Rating Student Evidence
4.0
Expert
I can teach someone else about compliance and
conformity and what they reveal about social
influence. In addition to 3.0 , I can demonstrate
applications and inferences beyond what was taught
3.0
Proficient
I can analyze compliance and conformity and what
they reveal about social influence,, and
compare/contrast the aspects of the learning goal.
2.0
Developing
I can identify terms associated with compliance and
conformity and what they reveal about social
influence, but need to review this concept more.
1.0
Beginning
I need prompting and more support to complete 2.0
tasks
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Formative Question
When Stanley Milgram asked psychiatrists to
predict how far participants would go in
administering shocks in his demonstration of
obedience to authority, the psychiatrists
A)Made accurate predictions
B)Significantly overestimated the level of those who
would obey
C)Significantly underestimated the level of those
who would obey
D)Said they were unable to make a prediction
58
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Formative AP Question
In Stanley Milgram’s obedience experiments,
subjects were LEAST likely to deliver maximum
levels of shock when the
A)The experiment was conducted at a prestigious
institution
B)The “learner” screamed loudly in pain
C)The experimenter told hesitant subjects, “you
have no choice you must go on”
D)The “learner” said that he had a heart condition
E)Subjects observed other subjects who refused to
obey the experimenter’s orders
59
Section 4: Group Influence• Learning Goals:
– Students should be able to answer the following:
• How is out behavior affected by the presences of others or by being part of a group?
• What are group polarization and groupthink?
• How do cultural norms affect our behavior?
• How much power do we have as individuals? Can a minority sway a majority?
60
Rating Student Evidence
4.0
Expert
I can teach someone else about, how groups
influence our thinking patterns and behavior In
addition to 3.0 , I can demonstrate applications and
inferences beyond what was taught
3.0
Proficient
I can analyze how groups influence our thinking
patterns and behavior), and compare/contrast the
Aspects of the learning goal.
2.0
Developing
I can identify terms associated with how groups
influence our thinking patterns and behavior, but
need to review this concept more.
1.0
Beginning
I need prompting and more support to complete 2.0
tasks
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Group Dynamics
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
How can behavior be influenced by simply being part of a group?
• SOCIAL FACILITATION
– People good at a task will perform better when
other people are watching
– Example: Boys will reel a fishing rod faster
when around others
– Example: going faster at the traffic light
– Increases with the presence of others because of
arousal
– Even animals perform behaviors faster in
groups (animal response?)
• SOCIAL INHIBITION
– People bad at a task will perform worse when
other people are watching
– Nervousness gets the better of them
62
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Social Loafing
• The tendency for people in
a group to exert less
effort when pooling efforts
toward a common goal than
if they were individually
accountable.
• Example: College students will
pull harder on a rope when
pulling alone than with others.
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Social Loafing
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Deindividuation (Risky Shift)
• People get swept up in a
group and lose sense of
self.
• Feel anonymous and
aroused.
• Explains rioting behaviors.
– Loss of awareness and self-
restraint while in group
– Example: Mob
attacks, prison riots,
riots after sporting
events, wearing masks
or sunglasses
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Deindividuation: Lord of the Flies
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Group Polarization
• Groups tend to make
more extreme decisions
than the individual.
– The enhancement of a group's
prevailing inclinations through
discussion with the group
– In other words: People get into
a frenzy within their group and
reinforce their own opinions
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Groupthink
• Group members suppress their
reservations about the ideas
supported by the group.
• They are more concerned with
group harmony.
• Worse in highly cohesive
groups.
– When does it occur?
• Overconfidence
• Pressure from outside
source
• No one willing to speak
up
• Gathers only selective
information
– Examples:
– JFK's Bay of Pigs
– The Challenger Shuttle
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Groupthink: Bay of Pigs
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Groupthink: Jonestown 
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Culture
• Culture- the behaviors,
ideas, attitudes, values, and
traditions shared by a group
of people and transmitted
from one generation to the
next.
• Culture enables the
preservation of innovation
and the efficient division of
labor.
• All cultural groups evolve
their own:
• Norms—rules that govern
their members’ behaviors.
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Formative AP Question
When members of a group who tend to agree on an
issue become more extreme in their opinion after
the issue is discussed, which of the following has
taken place?
A)Deindividuation
B)Depersonalization
C)Groupthink
D)Group norming
E)Group polarization
73
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Formative AP Question
Which of the following is the best example of social
inhibition?
A)A child refuses to imitate the modeled behavior of
an adult.
B)An intelligent, charming person acts uncaring
and sullen at a party.
C)A person who is very good at “ring toss”
performs even better as a crowd gathers.
D)A person declines to contribute to a church group
even though a gift is offered to them.
E)A person who is a poor bowler begins to bowl
even worse than usual when several friends are
watching. 74
• How is out behavior affected by the presences of others or by being part of a group?
• What are group polarization and groupthink?
• How do cultural norms affect our behavior?
• How much power do we have as individuals? Can a minority sway a majority?
75
Rating Student Evidence
4.0
Expert
I can teach someone else about, how groups
influence our thinking patterns and behavior In
addition to 3.0 , I can demonstrate applications and
inferences beyond what was taught
3.0
Proficient
I can analyze how groups influence our thinking
patterns and behavior), and compare/contrast the
Aspects of the learning goal.
2.0
Developing
I can identify terms associated with how groups
influence our thinking patterns and behavior, but
need to review this concept more.
1.0
Beginning
I need prompting and more support to complete 2.0
tasks
Section 5: Prejudice• Learning Goals:
– Students should be able to answer the following:
• What is prejudice?
• What are the social and emotional roots of prejudice?
• What are the cognitive roots of prejudice?
76
Rating Student Evidence
4.0
Expert
I can teach someone else about prejudice and how it
influences thinking and group behavior, I can
demonstrate applications and inferences beyond
what was taught
3.0
Proficient
I can analyze with prejudice and how it influences
thinking and group behavior, and compare/contrast
the Aspects of the learning goal.
2.0
Developing
I can identify terms associated with prejudice and
how it influences thinking and group behavior, but
need to review this concept more.
1.0
Beginning
I need prompting and more support to complete 2.0
tasks
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Components of Prejudice
Stereotype:
• Overgeneralized idea
about a group of people.
Prejudice:
• Undeserved (usually
negative) attitude
towards a group of
people. Ethnocentrism is
an example of a
prejudice.
Discrimination:
• An action based on a
prejudice.
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Troy and Abed
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Does perception change with race?
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
WWYD Racism
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Is it just race?
NO
• Palestinians and Jews
• Christians and
Satanists
• Men and Women
But women have some things going for them
like……
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Which person would you want to have a long term relationship with?
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Society and Prejudice
• Ingroup: “us”- people with whom
one shares a common identity.
• Outgroup: “them”- those
perceived as different than one’s
ingroup.
Ingroups & Outgroups (Us & Them)
• Ingroup Bias: The tendency to
favor one’s own group through a
sense of social identity.
• A sense of social identity
promotes Ingroup Bias
(ethnocentrism)
83
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Group Identity: in-groups and out-groups
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Scapegoat Theory
• The theory
that prejudice
provides an
outlet for
anger by
providing
someone to
blame.
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Combating Prejudice
Contact Theory
• Contact between hostile groups will reduce animosity
if they are made to work towards a superordinate
goal.
• Serif camp study
• Election of Obama?
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Prejudices can often lead to a….
Self-Fulfilling Prophecy
• A prediction that
causes itself to be
true.
• Rosenthal and
Jacobson’s “Pygmalion
in the Classroom”
experiment.
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
The Pygmalion Effect
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Cognition and Prejudice
– One way we simplify our world is to categorize
(schemas). We categorize people into groups
by stereotyping them.
– The key is to overcome our stereotypes!
– In vivid cases such as the 9/11 attacks,
terrorists can feed stereotypes or prejudices.
• Although 9/11 made us believe that most
terrorists are Muslim, in fact, most
terrorists are non-Muslims.
– Just World Phenomenon:
• The tendency of people to believe the
world is just, and people get what they
deserve and deserve what they get.
• Example: Unemployed people are lazy
89
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
WWYD Prejudice 1
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
WWYD Prejudice 2
• What is prejudice?
• What are the social and emotional roots of prejudice?
• What are the cognitive roots of prejudice?
92
Rating Student Evidence
4.0
Expert
I can teach someone else about prejudice and how it
influences thinking and group behavior, I can
demonstrate applications and inferences beyond
what was taught
3.0
Proficient
I can analyze with prejudice and how it influences
thinking and group behavior, and compare/contrast
the Aspects of the learning goal.
2.0
Developing
I can identify terms associated with prejudice and
how it influences thinking and group behavior, but
need to review this concept more.
1.0
Beginning
I need prompting and more support to complete 2.0
tasks
Section 6: Aggression
• Learning Goals:
– Students should be able to answer the following:
• What biological factors make us more prone to hurt one another?
• What psychological factors may trigger aggressive behavior?
93
Rating Student Evidence
4.0
Expert
I can teach someone else about aggression and how
it affects thinking and behavior, In addition to 3.0 , I
can demonstrate applications and inferences beyond
what was taught
3.0
Proficient
I can analyze aggression and how it affects thinking
and behavior and compare/contrast the Aspects of
the learning goal.
2.0
Developing
I can identify terms associated with aggression and
how it affects thinking and behavior, but need to
review this concept more.
1.0
Beginning
I need prompting and more support to complete 2.0
tasks
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Aggression
• Any physical or
verbal behavior
intended to hurt or
destroy.
• In the U.S. we are
MUCH more likely
to be murdered
compared to most
other developed
nations.
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
The Biology of Aggression
• Genetics
– Identical twins are likely to report the same temperament
– The Y (male) chromosome increases aggression
– Monoamine oxidase A
• Neural Influences
– Amygdala plays a role (deep brain stimulation)
– Lack of activity in the Orbital Cortex
– Many death row inmates show brain damage
– Frontal lobe may inhibit aggression through decision
making
• Biochemical Influences
– Testosterone increases aggression
• Teen Boys (w/ high testosterone) have increased
bullying
• As testosterone diminishes with ages, so does
aggression
– Drinking alcohol is correlated with aggression
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
The Brain and Aggressive Tendencies
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Psychology of Aggression
Two types of aggression
1.Instrumental
Aggression- when the
act is intended to
secure a particular end
2.Hostile Aggression-no
clear purpose, based
on the anger level of
the person displaying
the aggression
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Can we learn to be aggressive or
gentle?
They can be learned but….
Once learned they are difficult to
change.
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Psychological Causes of Aggression
• Aversive Events
– Frustration-aggression principle:
• Being blocked from completing a goal leads to react
with higher levels of aggression
• More likely to say bad things about people
– Environmental factors can lead to increased aggression
(heat, foul odors, cigarette smoke)
– Ostracism increases aggression
• Aggression is Rewarded (Conditioning)
– Operant Conditioning
– Modeling violence (bobo doll)
99
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Hot Weather and Aggression
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Aggression and TV
Watches
=
• By the time you are 18, you spend more time in front of TV than in school
•2/3 of all homes have 3 or more sets average 51 hours a week.
•By the time a child finishes elementary school they have witnessed 8000
murders and 100,000 other acts of violence on TV
•Over half of all deaths do NOT show the victim's pain
•As TV watching has grown exponentially, as does violent behavior- a strong
positive correlation.
•How do you think TV has effected sexual aggression?
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Social Causes of Aggression
• OBSERVED AGGRESSION
– Desensitized to violence by watching television
– Sexually coercive men are promiscuous and hostile in their
relationships with women. This coerciveness has increased due to
television viewing of R- and X-rated movies.
– Absent fathers may increase aggression
• SOCIAL SCRIPTS
– The media portrays social scripts and generates mental tapes in the
minds of the viewers.
– When confronted with new situations individuals may rely on such
social scripts. If social scripts are violent in nature, people may act
them out.
• VIDEO GAMING & AGRESSIVENESS
– Virtual reality gaming increases aggressive behavior compared to
average video games
– Various studies show that aggressive video games lead to more angry
behavior 102
• What biological factors make us more prone to hurt one another?
• What psychological factors may trigger aggressive behavior?
103
Rating Student Evidence
4.0
Expert
I can teach someone else about aggression and how
it affects thinking and behavior, In addition to 3.0 , I
can demonstrate applications and inferences beyond
what was taught
3.0
Proficient
I can analyze aggression and how it affects thinking
and behavior and compare/contrast the Aspects of
the learning goal.
2.0
Developing
I can identify terms associated with aggression and
how it affects thinking and behavior, but need to
review this concept more.
1.0
Beginning
I need prompting and more support to complete 2.0
tasks
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Formative AP Question
The frustration-aggression hypothesis
views aggression as
A)Unconscious
B)Physiological
C)Innate
D)Reactive
E)Cognitive
104
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Formative AP Question
The common tendency to assume that
the beliefs, values attitudes, or actions
of one’s own group are superior to
those of other groups is called
A)Deinidividuation
B)Groupthink
C)Observer bias
D)Ethnocentrism
E)Reactance
105
Section 7: Attraction and Love
• Learning Goals:
– Students should be able to answer the following:
• Why do we befriend or fall in love with some people and not others?
• How does romantic love typically change as time passes?
106
Rating Student Evidence
4.0
Expert
I can teach someone else about how attraction and
love affect thinking and behavior) In addition to 3.0 ,
I can demonstrate applications and inferences
beyond what was taught
3.0
Proficient
I can analyze how attraction and love affect thinking
and behavior, and compare/contrast the Aspects of
the learning goal.
2.0
Developing
I can identify terms associated with how attraction
and love affect thinking and behavior, but need to
review this concept more.
1.0
Beginning
I need prompting and more support to complete 2.0
tasks
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Attraction
• Proximity
– Geographic nearness
– Helps make friends
– Evolutionary (those close to us are usually safe)
• Mere Exposure Effect
– The phenomenon that repeated exposure to novel
stimuli increases the liking of them
• Physical Attractiveness (#1 Factor in first
meeting)
– It matters to both males and females
– Large Eyes, High Cheekbones, Narrow Jaws
– As early as two months infants look longer at
attractive faces
107
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
What is beauty?
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Beauty and Culture
Obesity is so revered among Mauritania's
white Moor Arab population that the
young girls are sometimes force-fed to
obtain a weight the government has
described as "life-threatening".
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Are these cultures really that different?
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Physical Attractiveness
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Reciprocal Liking
• You are more likely
to like someone who
likes you.
• Why?
• Except in
elementary school!!!!
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Matching Hypothesis
• Physically
attractiveness
predicts dating
frequency (they date
more).
• They are perceived
as healthier,
happier, more honest
and successful than
less attractive
counterparts.
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Similarity
• Paula Abdul was
wrong- opposites do
NOT attract.
• Birds of the same
feather do flock
together.
• Similarity breeds
content.
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Liking through Association
• Classical
Conditioning can
play a part in
attraction.
• I love Taco bus.
If I see the same
waitress every time
I go there, I may
begin to associate
that waitress with
the good feelings I
get from Taco bus.
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Hatfield’s Theory of Love
• Passionate Love (dating)
– Two Factor Theory
– Adrenaline makes the heart
grow fonder
• Companionate Love
(marriage)
– Deeper, more affectionate
attachment
– Same interests, backgrounds,
hobbies
– Evolutionary Ψ: more time
raising kids, less time with lover
116
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Maintaining Love
• Equity
– The give and take
– Receive equal love
– Share resources of relationship
• Self-Disclosure
– Revealing intimate details to one another
– Those who reveal more about themselves tend to feel
closer to their partners
117
• Why do we befriend or fall in love with some people and not others?
• How does romantic love typically change as time passes?
118
Rating Student Evidence
4.0
Expert
I can teach someone else about how attraction and
love affect thinking and behavior) In addition to 3.0 ,
I can demonstrate applications and inferences
beyond what was taught
3.0
Proficient
I can analyze how attraction and love affect thinking
and behavior, and compare/contrast the Aspects of
the learning goal.
2.0
Developing
I can identify terms associated with how attraction
and love affect thinking and behavior, but need to
review this concept more.
1.0
Beginning
I need prompting and more support to complete 2.0
tasks
Section 8: Altruism and Peace-Making
• Learning Goals:
– Students should be able to answer the following:
• When are we most and least likely to help others?
• How do social traps and mirror-image perceptions fuel social conflict?
• How can we transform feelings of prejudice, aggression and conflict into attitudes that promote
peace?
119
Rating Student Evidence
4.0
Expert
I can teach someone else about, altruism and
peacemaking In addition to 3.0 , I can demonstrate
applications and inferences beyond what was
taught
3.0
Proficient
I can analyze altruism and peacemaking, and
compare/contrast the Aspects of the learning goal.
2.0
Developing
I can identify terms associated with altruism and
peacemaking, but need to review this concept
more.
1.0
Beginning
I need prompting and more support to complete
2.0 tasks
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Altruism
• ALTRUISM - unselfish regard for the
welfare of others.
• DIFFUSION OF RESPONSIBILITY
– When more people are around to help,
people are less likely to give aid
• BYSTANDER EFFECT
– The tendency for any given bystander to be
less likely to give aid if other people are
present
– EXAMPLE:
• The Genovese rape and murder case
• The Office Cubical Experiment
• Who will NOT help?
– Not sure if the person really needs help
– Some people think there is nothing they can
do
– Fear of injury or embarrassment
– Someone else appears is better qualified
120
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Group Dynamics- Bystander Effect
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
When will someone help?
• The victim appears to deserve help
• The victim is in some way similar to us
• We have just observed someone else being
helpful
• We are not in a hurry
• We are in a small town or rural area
• We are feeling guilty
• We have the ability to help (nurse)
• We are focused on others and not
preoccupied
• We are in a good mood (will almost always
get someone to help)
122
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
Why do we help?
• SOCIAL EXCHANGE THEORY
– Weighting the rewards and costs of
helping (think cost-benefit analysis) We
maintain relationships with physically
attractive and people who like us people
because of this
• RECIPROCITY NORM
– We have been socialized (taught) to give
as much as we receive
– Example: Secret Santa, St. Jude
donations
• SOCIAL-RESPONSIBILITY NORM
– We have been socialized to help those
who don't have the ability to help
themselves
123
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity 124
Social Trap- a situation in which the conflicting parties, by
each rationally pursuing their self-interest, become caught in
mutually destructive behavior.
Mirror-Image Perceptions- mutual views often held by
conflicting people, as when each side sees itself as ethical
and peaceful and views the other side as evil and aggressive
Conflict and Peacemaking
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity 125
Superordinate Goals - shared goals that override
differences among people and require their cooperation.
Graduated & Reciprocated Initiatives in Tension-
Reduction (GRIT)- a strategy designed to decrease
international tensions.
Conflict and Peacemaking
PrejudiceAttribution
CategorizingDissonance
CultsBystanderAggressionLoveAttraction
AttitudeObedienceComplianceGroupthinkConformity
WWYD Bystander Effect
• When are we most and least likely to help others?
• How do social traps and mirror-image perceptions fuel social conflict?
• How can we transform feelings of prejudice, aggression and conflict into attitudes that
promote peace?
127
Rating Student Evidence
4.0
Expert
I can teach someone else about, altruism and
peacemaking In addition to 3.0 , I can demonstrate
applications and inferences beyond what was
taught
3.0
Proficient
I can analyze altruism and peacemaking, and
compare/contrast the Aspects of the learning goal.
2.0
Developing
I can identify terms associated with altruism and
peacemaking, but need to review this concept
more.
1.0
Beginning
I need prompting and more support to complete
2.0 tasks

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Aguiar ap social psychology ss

Editor's Notes

  1. Social psychology is the scientific study of how a person’s behavior, thoughts, feelings are influenced by the real, imagined, or implied presence of others. there are several sections in this chapter, there are really only three main areas discussion: social influence, the ways in which a person’s behavior can be affected people; social cognition, the ways in which people think about other people; interaction, the positive and negative aspects of people relating to others.
  2. 1. T (p. 644) 2. F (p. 647) 3. T (p. 650) 4. F (p. 654) 5. T (p. 658) 6. F (p. 658) 7. F (p. 660) 8. F (p. 673) 9. F (p. 682) 10. T (p. 685
  3. Attribution theory states that we tend to give a causal explanation for someone’s behavior. We may explain people’s behavior in terms of internal dispositions or in terms of the external situation. For example, a teacher may explain a child’s hostility in terms of an aggressive personality or as a reaction to stress or abuse. The fundamental attribution error—our tendency to overestimate personality influences and to underestimate situational influences—can lead us to unwarranted conclusions about others’ personality traits. For example, we may blame the poor and the unemployed for their own misfortune.
  4. Attribution theory is another area of study within the field of social cognition. Attribution theory tries to explain how people determine the cause of what they observe. For instance, if your friend Charley told you he got a perfect score on his math test, you might find yourself thinking that Charley is very good at math. In that case, you have made a dispositional or person attribution. Alternatively, you might attribute Charley’s success to a situational factor, such as an easy test; in that case you make a situation attribution. Attributions can also be stable or unstable. If you infer that Charley has always been a math whiz, you have made both a person attribution and a stable attribution, also called a person-stable attribution. On the other hand, if you think that Charley studied a lot for this one test you have made a person-unstable attribution. Similarly, if you believe that Ms. Gawel, Charley’s math teacher, is an easy teacher, you have made a situation-stable attribution. If you think that Ms. Mahoney is a tough teacher who happened to give one easy test, you have made a situation-unstable attribution.
  5. When looking at the behavior of others, people tend to overestimate the importance of dispositional factors and underestimate the role of situational factors. This tendency is known as the fundamental attribution error. Say that you go to a party where you are introduced to Claude, a young man you have never met before. Although you attempt to engage Claude in conversation, he is unresponsive. He looks past you and, soon after, seizes upon an excuse to leave. Most people would conclude that Claude is an unfriendly person. Few consider that something in the situation may have contributed to Claude’s behavior. Perhaps Claude just had a terrible fight with his girlfriend, Isabelle. Maybe on the way to the party he had a minor car accident. The point is that people systematically seem to overestimate the role of dispositional factors in influencing another person’s actions. Many cross-cultural psychologists have argued that the fundamental attribution error is far less likely to occur in collectivist cultures than in individualistic cultures. In an individualistic culture, like the American culture, the importance and uniqueness of the individual is stressed. In more collectivist cultures, like Japanese culture, a person’s link to various groups such as family or company is stressed. Cross-cultural research suggests that people in collectivist cultures are less likely to commit the fundamental attribution error, perhaps because they are more attuned to the ways that different situations influence their own behavior. The tendency for people to overestimate the number of people who agree with them is called the false-consensus effect. For instance, if Jamal dislikes horror movies, he is likely to think that most other people share his aversion. Conversely, Sabrina, who loves a good horror flick, overestimates the number of people who share her passion. Self-serving bias is the tendency to take more credit for good outcomes than for bad ones. For instance, a basketball coach would be more likely to emphasize her or his role in the team’s championship win than in their heartbreaking first-round tournament loss.
  6. Answer B
  7. D
  8. Produced by Adam Davidson, this program won the 1990 Oscar for the best short film. It provides a wonderful introduction to social perception, errors in social thinking (including the fundamental attribution error), and the power of first impressions. The film is a simple account of a middle-aged White woman’s walk through a large urban railroad station. As she navigates through the station to her departing train, she comes face-to-face with her own prejudices regarding Black males and homeless people. The program powerfully illustrates principles of perception illustrated earlier in the course, including top-down processing and the effect of expectations. You could use this to either open or conclude your discussion of social psychology. Begin the class discussion by asking your students what went through their minds as they followed the story. For example, what judgments were they making about the primary characters who appear in the story?
  9. Attitudes are feelings, often influenced by our beliefs, that predispose us to respond in a particular way to objects, people, and events. For example, we may feel dislike for a person because we believe he or she is mean, and, as a result, act unfriendly toward that person. The mere exposure effect states that the more one is exposed to something, the more one will come to like it. Therefore, in the world of advertising, more is better. When you walk into the supermarket, you will be more likely to buy the brand of potato chips you have seen advertised thousands of times rather than one that you have never heard of before.
  10. Attitudes often predict our behavior. Public opinion about the reality and dangers of global climate change can change with effects on both personal behaviors and public policies.
  11. Sometimes if you can change people’s behavior, you can change their attitudes. Cognitive dissonance theory is based on the idea that people are motivated to have consistent attitudes and behaviors. When they do not, they experience unpleasant mental tension or dissonance. For example, suppose (Student name) thinks that studying is only for geeks. If she then studies for 10 hours for her chemistry test, she will experience cognitive dissonance. Since she cannot, at this point, alter her behavior (she has already studied for 10 hours), the only way to reduce this dissonance is to change her attitude and decide that studying does not necessarily make someone a geek. Note that this change in attitude happens without conscious awareness.
  12. Festinger and Carlsmith. Their participants performed a boring task and were then asked to lie and tell the next subject (actually a confederate1 of the experimenter) that they had enjoyed the task. In one condition, subjects were paid $1 to lie, and in the other condition they were paid $20. Afterward, the participants’ attitudes toward the task were measured. Contrary to what reinforcement theory would predict, those subjects who had been paid $1 were found to have significantly more positive attitudes toward the experiment than those who were paid $20.
  13. People tend to think that when someone does something nice for them, they ought to do something nice in return. Norms of reciprocity is at work when you feel compelled to send money to the charity that sent you free return address labels or when you cast your vote in the student election for the candidate that handed out those delicious chocolate chip cookies.
  14. Central route persuasion occurs when interested people focus on the arguments and respond with favorable thoughts. Peripheral route persuasion occurs when people are influenced by incidental cues, such as a speaker’s attractiveness. Attitudes affect actions when external influences on what we say and do are minimal, and when the attitude is sta- ble, specific to the behavior, and easily recalled.
  15. B
  16. B
  17. B
  18. A major area of research in social psychology is how an individual’s behavior can be affected by another’s actions or even merely by another person’s presence. A number of studies have illustrated that people perform tasks better in front of an audience than they do when they are alone. They yell louder, run faster, and reel in a fishing rod more quickly. This phenomenon, that the presence of others improves task performance, is known as social facilitation. Later studies, however, found that when the task being observed was a difficult one rather than a simple, well-practiced skill, being watched by others actually hurt performance, a finding known as social impairment.
  19. Solomon Asch (1951) conducted one of the most interesting conformity experiments. He brought participants into a room of confederates and asked them to make a series of simple perceptual judgments. Asch showed the participants three vertical lines of varying sizes and asked them to indicate which one was the same length as a different target line. All members of the group gave their answers aloud, and the participant was always the last person to speak. All of the trials had a clear, correct answer. However, on some of them, all of the confederates gave the same, obviously incorrect judgment. Asch was interested in what the participants would do. Would they conform to a judgment they knew to be wrong or would they differ from the group?
  20. Asch found that in approximately one-third of the cases when the confederates gave an incorrect answer, the participants conformed. Furthermore, approximately 70 percent of the participants conformed on at least one of the trials. In general, studies have suggested that conformity is most likely to occur when a group’s opinion is unanimous. Although it would seem that the larger the group, the greater conformity that would be expressed, studies have shown that groups larger than three (in addition to the participant) do not significantly increase the tendency to conform.
  21. We are sensitive to social norms and so we sometimes conform to gain social approval (normative social influence). At other times, we accept information about reality provided by the group (informational social influence).
  22. We are sensitive to social norms and so we sometimes conform to gain social approval (normative social influence). At other times, we accept information about reality provided by the group (informational social influence).
  23. The chameleon effect refers to our natural tendency to mimic others. Unconsciously mimicking others’ expressions, postures, and voice tones helps us feel what they are feeling. This helps explain why we feel happier around happy people and why research has revealed a mood linkage, a sharing of ups and downs. Research participants in an experiment tend to rub their own face when confederates rub their face; similarly, the participants shake their own foot when they are with a foot-shaking person. The most empathic people mimic and are liked the most.
  24. Chameleon effect, conformity, mood-linkage
  25. n the Milgram studies, the experimenter ordered “teachers” to deliver shocks to a “learner” for wrong answers. Torn between obeying the experimenter and responding to the learner’s pleas, the people usually chose to obey orders, even though it supposedly meant harming the learner. Obedience was highest when the person giving the orders was close at hand and was perceived to be a legitimate authority, when the authority figure was supported by a prestigious institution, when the victim was depersonalized or at a distance, and when there were no role models for def iance.
  26. The experiments demonstrate that social influences can be strong enough to make people conform to falsehoods or capitulate to cruelty. The studies, because of their design, also illustrate how great evil sometimes grows out of people’s compliance with lesser evils. Evil does not require monstrous characters but ordinary people corrupted by an evil situation. By understanding the process- es that shape our behavior, we may be less susceptible to external social pressures in real-life situations that lead us to violate our own internal standards.
  27. Heart Condition: No difference; Yale vs Bridgeport- Drops to 47%; Lab coat, drops slightly; Women- no change; seeing someone refuse- drops to 10%, Seeing the person shocked decreases it to about 30%, Instructed someone else to do it- 93%. Experimenter is on the phone – 20%
  28. Over 70 such occurrences were reported in 30 U.S. states until an incident in 2004 in Mount Washington, Kentucky (population 9,117), finally led to the arrest of David R. Stewart, a 37‑year-old employee of Corrections Corporation of America, a firm contracted by several states (including Louisiana[1] and Texas[2]) to provide corrections officers at private detention facilities.
  29. Answer C
  30. Answer E
  31. Experiments on social facilitation reveal that the presence of observers can arouse individuals, strengthening the most likely response and so boosting their performance on easy or well-learned tasks but hindering it on difficult or newly learned ones. When people pool their efforts toward a group goal
  32. Sometimes people take advantage of being part of a group by social loafing. Social loafing is the phenomenon when individuals do not put in as much effort when acting as part of a group as they do when acting alone. One explanation for this effect is that when alone, an individual’s efforts are more easily discernible than when in a group. Thus, as part of a group, a person may be less motivated to put in an impressive performance. In addition, being part of a group may encourage members to take advantage of the opportunity to reap the rewards of the group effort without taxing themselves unnecessarily. social loafing may occur as individuals exert less effort.
  33. Sometimes people take advantage of being part of a group by social loafing. Social loafing is the phenomenon when individuals do not put in as much effort when acting as part of a group as they do when acting alone. One explanation for this effect is that when alone, an individual’s efforts are more easily discernible than when in a group. Thus, as part of a group, a person may be less motivated to put in an impressive performance. In addition, being part of a group may encourage members to take advantage of the opportunity to reap the rewards of the group effort without taxing themselves unnecessarily. ocial loafing may occur as individuals exert less effort. When a group experience arouses people and makes them anonymous, they become less self-aware and self-restrained, a psychological state known as deindividuation.
  34. Sometimes people get swept up by a group and do things they never would have done if on their own such as looting or rioting. This loss of self-restraint occurs when group members feel anonymous and aroused, and this phenomenon is known as deindividuation.
  35. Sometimes people get swept up by a group and do things they never would have done if on their own such as looting or rioting. This loss of self-restraint occurs when group members feel anonymous and aroused, and this phenomenon is known as deindividuation.
  36. Group polarization is the tendency of a group to make more extreme decisions than the group members would make individually. Studies about group polarization usually have participants give their opinions individually, then group them to discuss their decisions, and then have the group make a decision. Within groups, discussions among like-minded members often produce group polarization, an enhancement of the group’s prevailing tendencies. Group polarization can have beneficial results, as when it reinforces the resolve of those in a self-help group. But it can also have dire conse- quences, as it can strengthen a terrorist mentality. Sometimes, group interaction distorts important decisions.
  37. Explanations for group polarization include the idea that in a group, individuals may be exposed to new, persuasive arguments they had not thought of themselves and that the responsibility for an extreme decision in a group is diffused across the group’s many members.
  38. Groupthink, a term coined by Irving Janis, describes the tendency for some groups to make bad decisions. Groupthink occurs when group members suppress their reservations about the ideas supported by the group. As a result, a kind of false unanimity is encouraged, and flaws in the group’s decisions may be overlooked. Highly cohesive groups involved in making risky decisions seem to be at particular risk for groupthink. In groupthink, the desire for harmony overrides a realistic appraisal of alternatives.
  39. Groupthink, a term coined by Irving Janis, describes the tendency for some groups to make bad decisions. Groupthink occurs when group members suppress their reservations about the ideas supported by the group. As a result, a kind of false unanimity is encouraged, and flaws in the group’s decisions may be overlooked. Highly cohesive groups involved in making risky decisions seem to be at particular risk for groupthink. In groupthink, the desire for harmony overrides a realistic appraisal of alternatives.
  40. Groupthink, a term coined by Irving Janis, describes the tendency for some groups to make bad decisions. Groupthink occurs when group members suppress their reservations about the ideas supported by the group. As a result, a kind of false unanimity is encouraged, and flaws in the group’s decisions may be overlooked. Highly cohesive groups involved in making risky decisions seem to be at particular risk for groupthink. In groupthink, the desire for harmony overrides a realistic appraisal of alternatives.
  41. Culture is the behaviors, ideas, attitudes, values, and traditions shared by a group of people and transmitted from one generation to the next. Culture enables the preservation of innovation and the efficient division of labor. All cultural groups evolve their own norms—rules that govern their members’ behaviors. Although these rules sometimes seem oppressive, they also grease the social machinery. Cultures vary in their requirements for personal space, their expressiveness, and their pace of life. When cultures collide, their differing norms may make us uncomfortable. Over time, cultures change. For example, with greater economic independence, today’s women are less likely to endure abusive relationships out of economic need. Many minority groups enjoy expanded human rights. Not all culture change is positive. For example, within the last 40 years or so, the United States has seen sharply increased rates of divorce, delinquency, and depression. Changes in the human gene pool evolve far too slowly to account for these rapid cultural changes.
  42. Answer E
  43. Answer E (Social inhibition is the opposite of social facilitation)
  44. We all have ideas about what members of different groups are like, and these expectations may influence the way we interact with members of these groups. We call these ideas stereotypes. Stereotypes may be either negative or positive and can be applied to virtually any group of people (for example, racial, ethnic, geographic). For instance, people often stereotype New Yorkers as pushy, unfriendly, and rude and Californians as easygoing and attractive. Some cognitive psychologists have suggested that stereotypes are basically schemata about groups. People who distinguish between stereotypes and group schemata argue that the former are more rigid and more difficult to change than the latter. Prejudice is an undeserved, usually negative, attitude toward a group of people. Stereotyping can lead to prejudice when negative stereotypes (those rude New Yorkers) are applied uncritically to all members of a group (she is from New York, therefore she must be rude) and a negative attitude results. Ethnocentrism, the belief that one’s culture (for example, ethnic, racial) is superior to others, is a specific kind of prejudice. People become so used to their own cultures that they see them as the norm and use them as the standard by which to judge other cultures. Many people look down upon others who don’t dress the same, eat the same foods, or worship the same God in the same way that they do. While prejudice is an attitude, discrimination involves an action. When one discriminates, one acts on one’s prejudices. If I dislike New Yorkers, I am prejudiced, but if I refuse to hire New Yorkers to work in my company, I am engaging in discrimination. Prejudice A unjustifiable negative attitude toward a group or person Example: thinking negative thoughts about women Stereotypes False or exaggerated beliefs about a group Example: All women are bad drivers Discrimination Taking action against a person or group based on a prejudice Example: Denying women a job that requires driving
  45. We all have ideas about what members of different groups are like, and these expectations may influence the way we interact with members of these groups. We call these ideas stereotypes. Stereotypes may be either negative or positive and can be applied to virtually any group of people (for example, racial, ethnic, geographic). For instance, people often stereotype New Yorkers as pushy, unfriendly, and rude and Californians as easygoing and attractive. Some cognitive psychologists have suggested that stereotypes are basically schemata about groups. People who distinguish between stereotypes and group schemata argue that the former are more rigid and more difficult to change than the latter. Prejudice is an undeserved, usually negative, attitude toward a group of people. Stereotyping can lead to prejudice when negative stereotypes (those rude New Yorkers) are applied uncritically to all members of a group (she is from New York, therefore she must be rude) and a negative attitude results. Ethnocentrism, the belief that one’s culture (for example, ethnic, racial) is superior to others, is a specific kind of prejudice. People become so used to their own cultures that they see them as the norm and use them as the standard by which to judge other cultures. Many people look down upon others who don’t dress the same, eat the same foods, or worship the same God in the same way that they do. While prejudice is an attitude, discrimination involves an action. When one discriminates, one acts on one’s prejudices. If I dislike New Yorkers, I am prejudiced, but if I refuse to hire New Yorkers to work in my company, I am engaging in discrimination. Prejudice A unjustifiable negative attitude toward a group or person Example: thinking negative thoughts about women Stereotypes False or exaggerated beliefs about a group Example: All women are bad drivers Discrimination Taking action against a person or group based on a prejudice Example: Denying women a job that requires driving
  46. Ladies.. B is the one with the feminized features
  47. People tend to see members of their own group, the in-group, as more diverse than members of other groups, out-groups. This phenomenon is often referred to as out-group homogeneity. researchers have documented a preference for members of one’s own group, a kind of in-group bias. In-group bias is thought to stem from people’s belief that they themselves are good people. Therefore, the people with whom they share group membership are thought to be good as well. Many different theories attempt to explain how people become prejudiced. Some psychologists have suggested that people naturally and inevitably magnify differences between their own group and others as a function of the cognitive process of categorization. By taking into account the in-group bias discussed above, this idea suggests that people cannot avoid forming stereotypes.
  48. Scapegoat Theory Blame an outside group for your problems Example: Saying negative things about Muslims when you lose your job for showing up late
  49. One theory about how to reduce prejudice is known as the contact theory. The contact theory, as its name suggests, states that contact between hostile groups will reduce animosity, but only if the groups are made to work toward a goal that benefits all and necessitates the participation of all. Such a goal is called a superordinate goal. Muzafer Sherif’s (1966) camp study (also known as the Robbers Cave study) illustrates both how easily out-group bias can be created and how superordinate goals can be used to unite formerly antagonistic groups. He conducted a series of studies at a summer camp. He first divided the campers into two groups and arranged for them to compete in a series of activities. This competition was sufficient to create negative feelings between the groups. Once such prejudices had been established, Sherif staged several camp emergencies that required the groups to cooperate. The superordinate goal of solving the crises effectively improved relations between the groups. A number of educational researchers have attempted to use the contact theory to reduce prejudices between members of different groups in school. One goal of most cooperative learning activities is to bring members of different social groups into contact with one another as they work toward a superordinate goal, the assigned task.
  50. In psychology, aggression is any physical or verbal behavior intended to hurt or destroy. This definition of aggression has a more precise meaning than it does in everyday usage where an assertive, persistent salesperson or a dentist who make us wince with pain may be described as “aggressive.” On the other hand, psychology’s definition recognizes a verbally assaultive person or one who spreads a vicious rumor as aggressive.
  51. Biological influences on aggression operate at the genetic, neural, and biochemical levels. Animals have been bred for aggressiveness, and twin studies suggest that genes also influence human aggression. Animal and human brains have neural systems that, when stimulated, either inhibit or produce aggression. For example, studies of violent criminals have revealed diminished activity in the frontal lobes, which play an important role in controlling impulses. Finally, studies of the effect of hormones (e.g., testosterone), alcohol, and other substances in the blood show that biochemical influences contribute to aggression.
  52. Biological influences on aggression operate at the genetic, neural, and biochemical levels. Animals have been bred for aggressiveness, and twin studies suggest that genes also influence human aggression. Animal and human brains have neural systems that, when stimulated, either inhibit or produce aggression. For example, studies of violent criminals have revealed diminished activity in the frontal lobes, which play an important role in controlling impulses. Finally, studies of the effect of hormones (e.g., testosterone), alcohol, and other substances in the blood show that biochemical influences contribute to aggression.
  53. instrumental aggression and hostile aggression. Instrumental aggression is when the aggressive act is intended to secure a particular end. For example, if Bobby wants to hold the doll that Carol is holding and he kicks her and grabs the doll, Bobby has engaged in instrumental aggression. Hostile aggression, on the other hand, has no such clear purpose. If Bobby is simply angry or upset and therefore kicks Carol, his aggression is hostile aggression.
  54. The frustration-aggression principle states that the blocking of an attempt to reach some goal creates anger, which can generate aggression, especially in the presence of an aggressive cue such as a gun. Frustration (and aggression) arise less from deprivation than from the gap between reality and expectations. Like frustration, other aversive stimuli, such as physical pain, personal insults, foul odors, cigarette smoke, and hot temperatures, can also evoke hostility. Our reactions are more likely to be aggressive in situations where experience has taught us that aggression pays. Ostracism or social rejection can also intensify aggression. Different cultures reinforce and evoke different tendencies toward violence. For example, crime rates are higher in countries marked by a great disparity between rich and poor. Social influence also appears in high violence rates among cultures and families that experience minimal father care. Once established, aggressive behavior patterns are difficult to change. Parent-training programs that encourage parents to reinforce desirable behaviors and to frame statements positively have been fairly successful. One aggression-replacement program has brought down re-arrest rates of juvenile offenders and gang members by teaching the youths and their parents communication skills, training them to control anger, and encouraging more thoughtful moral reasoning
  55. People can learn aggression by observing models who act aggressively, for example, in the family or in the media (watching violence on TV or in film). When interviewed, Canadian and U.S. sex offenders report a greater-than-usual appetite for sexually explicit and sexually violent materials typically labeled as pornography. Laboratory experiments reveal that repeatedly watching X-rated films makes sexual aggression seem less serious. Media depictions of violence also trigger aggres- sion by providing social scripts (mental tapes for how to act provided by our culture). Playing violent video games can heighten aggressive behavior by providing social scripts and opportunities to observe modeled aggression. Studies have found that playing violent video games increases aggressive thoughts, emotions, and behaviors. The studies also disconfirm the catharsis hypothesis—the idea that we feel better if we vent our emotions. To sum up, research reveals bio- logical, psychological, and social-cultural influences on aggressive behavior. Like so much else, aggression is a biopsychosocial phenomenon.
  56. Answer: D (It is usually a reaction to a situation)
  57. Answer: D (Ethnocentrism is another way to say ingroup bias)
  58. Three factors are known to influence our liking for one another. Geographical proximity is con- ducive to attraction, partly because of the mere exposure effect: Repeated exposure to novel stim- uli enhances liking of them. Physical attractiveness influences social opportunities and the way one is perceived. We view attractive people as healthier, happier, more sensitive, and more suc- cessful. As acquaintanceship moves toward friendship, similarity of attitudes and interests greatly increases liking. The factors that foster attraction are explained by a reward theory of attraction: We like those whose behavior is rewarding to us, and we will continue relationships that offer more rewards than costs.
  59. We can view passionate love as an aroused state that we cognitively label as love. The strong affection of companionate love, Two-Factor Physical arousal plus cognitive appraisal Arousal from any source can enhance one emotion depending upon what we interpret or label the arousal
  60. companionate love, which often emerges as a relationship matures, is enhanced by equity, a condition in which both parties receive in proportion to what they give. Another vital ingredient of loving relationships is mutual self-disclosure, in which partners reveal to each other intimate details about themselves.
  61. Altruism is unselfish regard for the welfare of others. Risking one’s life to save victims of geno- cide with no expectation of personal reward is an example of altruism. The bystander effect is the tendency for any given bystander to an emergency to be less likely to give aid if other bystanders are present. Research on the bystander effects indicates that to decide to help, one must (1) notice the event, (2) interpret it as an emergency, or (3) assume responsibility for helping. The vicious murder of Kitty Genovese in Kew Gardens, New York, committed within view of at least 38 witnesses, none of whom intervened, led John Darley and Bibb Latane to explore how people decided whether or not to help others in distress. Counterintuitively, the larger the number of people who witness an emergency situation, the less likely any one is to intervene. This finding is known as the bystander effect. One explanation for this phenomenon is called diffusion of responsibility. The larger the group of people who witness a problem, the less responsible any one individual feels to help. People tend to assume that someone else will take action so they need not do so. Another factor contributing to the bystander effect is known as pluralistic ignorance. People seem to decide what constitutes appropriate behavior in a situation by looking to others. Thus, if no one in a classroom seems worried by the black smoke coming through the vent, each individual concludes that taking no action is the proper thing to do.
  62. Social exchange theory proposes that underlying all behavior, including helping, is the desire to maximize our benefits (which may include our own good feelings) and minimize our costs. For example, we will donate blood if we anticipate that the rewards (e.g., social approval, good feel- ings) for doing so exceed the costs (e.g., time, discomfort). Social norms may also prescribe altru- istic behavior. The reciprocity norm is the expectation that people will help, not hurt, those who have helped them. The social-responsibility norm is the expectation that people will help those who are dependent on them.
  63. OBJECTIVE 28| Discuss effective ways of encouraging peaceful cooperation and reducing social conflict. GRIT-This is a strategy designed to decrease international tensions. One side recognizes mutual interests and initiates a small conciliatory act that opens the door for reciprocation by the other party
  64. OBJECTIVE 28| Discuss effective ways of encouraging peaceful cooperation and reducing social conflict. GRIT-This is a strategy designed to decrease international tensions. One side recognizes mutual interests and initiates a small conciliatory act that opens the door for reciprocation by the other party