5 PATIENT RETENTION TIPS FOR CLINICAL TRIALS
Patient retention is one of the most problematic component of a clinical
Stipends and incentives have been an industry "go to" since the
beginning, however, retention is a multifaceted situation in which site
research staff are the main players.
Here are five simple suggestions that staff can employ to increase patient
Boost Patient Morale
The most important part of
pharmaceutical and medical device
research is the patients; let them know
They are helping others by
participating in clinical trials, and are
With this sense of purpose, patients
will want to see clinical trials through
until the end.
Build Relationships With Patients
Patients will want to answer phone
calls, return messages, and come to
follow-up visits if they have
relationships with research staff.
Instead of monotonous, go-throughthe-motions visits, engage your
patients with conversation and be
interested in what they have to say.
If patients know that study staff is
available to answer questions,
help when adverse events occur,
or clarify concerns, they will feel
safer and more content on a
Thus, they will stay on the study
Drug dispensing, diary writing, and
adverse event reporting do not come
easily to all patients.
Patients come from many
backgrounds, and all deserve to be
treated with respect.
Be easygoing, supportive, and
courteous when a patient needs help
in any situation.
Disrespect is one of the easiest ways
to decrease patient retention.
Gauge Patient Satisfaction
Satisfied patients come back for
To gauge patient reaction to the
study, site, and staff, consider
periodic surveys via paper,
website, or text.
Improve patient recruitment,
retention and reporting with two way
text messaging from Mosio.
Find out more about Mosio for