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FASHION AND THE NEW TASTE GRAPH

    Cannon Hodge :: @bergdorfs

    Dave Surgan :: @morpheusmedia :: @hamsandwich

    Elizabeth Canon :: @fashcollective

    Hilary Peterson :: @lyst :: @hillyjane

    Rachel Tipograph :: @gap :: @racheltipograph



1                                     #SXSW #TASTEGRAPH
ELIZABETH CANON
FASHION’S COLLECTIVE

@FASHCOLLECTIVE



2                      #SXSW #TASTEGRAPH
AN INSIGHTS COMPANY FOCUSED ON NEW-AGE MARKETING FOR
               FASHION & LUXURY BRANDS.
Independent, online publication focused on
                                           intersection of fashion & technology.




A RESOURCE IN DIGITAL AND SOCIAL MEDIA MARKETING FOR FASHION AND LUXURY BRANDS.
FASHION’S COLLECTIVE, A BRIEF INTRODUCTION


           Workshops teaching tactical skills needed
            for fashion & luxury brands to market
                 effectively in the digital age.

          ‣Social Media
          ‣Analytics & ROI
          ‣Content Planning
          ‣Social Media & the Law
          ‣New Platform Assessment




                    A RESOURCE IN DIGITAL AND SOCIAL MEDIA MARKETING FOR FASHION AND LUXURY BRANDS.
Invitation-only conferences focused on
    education, innovation & leadership in the
                fashion industry.

‣Attendees include:
                                   ‣Speakers include:
PRADA, Michael Kors, CHANEL,
                                   Bergdorf Goodman, Man Repeller,
Lanvin, Giorgio Armani,
                                   Gilt Groupe, Kate Spade,
Balenciaga, Prabal Gurung,
                                   Anthropologie, DKNY, Lucky
Christian Dior, Urban Outfitters,
                                   Magazine, StyleCaster, Starworks...
Salvatore Ferragamo...
DAVE SURGAN
MORPHEUS MEDIA / CREATETHE GROUP

@MORPHEUSMEDIA



7                   #SXSW #TASTEGRAPH
CLIENTS




8         #SXSW #TASTEGRAPH
TASTE GRAPH



              Content            Commerce




                        Search




9                                  #SXSW #TASTEGRAPH
PAST 12 MONTHS
                      Morpheus Media Clients: Taste Graph Referrals % Growth
      6,000




      4,500




      3,000




      1,500




         0
              Mar11            Jun11              Sep11              Dec11     Feb12




10                                                        #SXSW #TASTEGRAPH
PRODUCT SEARCH




11               #SXSW #TASTEGRAPH
PRODUCT SEARCH




12               #SXSW #TASTEGRAPH
CANNON HODGE
BERGDORF GOODMAN

@BERGDORFS



13                 #SXSW #TASTEGRAPH
SOCIAL MEDIA & BERGDORF GOODMAN




14                       #SXSW #TASTEGRAPH
BERGDORF GOODMAN + SERVICE / EXPERIENCE
     Expand in-store experience by providing similar ones online




                                Result?
                    9k new Pinterest followers in 2012
                    Increased referral traffic by 300%
                     Improved customer experience




15                                           #SXSW #TASTEGRAPH
BERGDORF GOODMAN + HUNCH
     Using Hunch API, built a gift recommendation app for the holidays.




16                                          #SXSW #TASTEGRAPH
BERGDORF GOODMAN + PINTEREST

       STRATEGY
Pin:
- Trends
- New Arrivals
- Lifestyle/Interests

Analyze:
- Trends/Interests
- Pins from BG.com




  17                      #SXSW #TASTEGRAPH
BERGDORF GOODMAN + ZITE
 Partnered with Zite to create a Bergdorf Goodman lifestyle section that
            customizes content based upon user feedback




18                                         #SXSW #TASTEGRAPH
HILARY PETERSON
@LYST




19                #SXSW #TASTEGRAPH
AN INTRODUCTION

Lyst is a social commerce website that gives users a personalized way
                     to discover and shop for fashion online.


Users can:
     •   Browse products from hundreds of fashion retailers in one place,
     •   Create a lyst with the products they want to save, organize and
         shop
     •   ‘Follow’ style influencers to discover what products they love,
     •   Make editorialised ‘Collections’ to share with their followers,
     •   Buy any product they see with a single click.


20                                                 #SXSW #TASTEGRAPH
PAST 3 MONTHS
                        Growth since increasing the personalisation of users stylefeed
     Number of Sales




                       Aug      Sept    Oct      Nov      Dec       Jan     Feb


21                                                              #SXSW #TASTEGRAPH
NEIMAN MARCUS + LYST
     Community                   Create Lyst
                                                              Purchase
     Challenge                   Collection




     •   Product pageviews on Lyst increase by 1200%,
     •   Items lysted from Neiman Marcus increasing by 700%
     •   Collections featuring Neiman Marcus products increased by 2700%.
     •   1800% increase in monthly sales for Neiman Marcus from Lyst

22                                             #SXSW #TASTEGRAPH
RACHEL TIPOGRAPH
@GAP




23                 #SXSW #TASTEGRAPH
24   #SXSW #TASTEGRAPH
25   #SXSW #TASTEGRAPH
26   #SXSW #TASTEGRAPH
★ENABLE ALL PRODUCTS AND CONTENT TO BE
      SHAREABLE ACROSS ANY NETWORK

     ★USE TASTE GRAPH INSIGHTS TO INFORM
      FUTURE PRODUCT DEVELOPMENT,
      MERCHANDISING AND MARKETING

     ★USE TASTE GRAPH DATA TO PERSONALIZE
      SHOPPING EXPERIENCES FOR CONSUMERS



27                            #SXSW #TASTEGRAPH
Cannon Hodge :: @bergdorfs

     Dave Surgan :: @morpheusmedia :: @hamsandwich

     Elizabeth Canon :: @fashcollective

     Hilary Peterson :: @lyst :: @hillyjane

     Rachel Tipograph :: @gap :: @racheltipograph



28                                     #SXSW #TASTEGRAPH

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Fashion and the New Taste Graph - SXSW 2012

  • 1. FASHION AND THE NEW TASTE GRAPH Cannon Hodge :: @bergdorfs Dave Surgan :: @morpheusmedia :: @hamsandwich Elizabeth Canon :: @fashcollective Hilary Peterson :: @lyst :: @hillyjane Rachel Tipograph :: @gap :: @racheltipograph 1 #SXSW #TASTEGRAPH
  • 3. AN INSIGHTS COMPANY FOCUSED ON NEW-AGE MARKETING FOR FASHION & LUXURY BRANDS.
  • 4. Independent, online publication focused on intersection of fashion & technology. A RESOURCE IN DIGITAL AND SOCIAL MEDIA MARKETING FOR FASHION AND LUXURY BRANDS.
  • 5. FASHION’S COLLECTIVE, A BRIEF INTRODUCTION Workshops teaching tactical skills needed for fashion & luxury brands to market effectively in the digital age. ‣Social Media ‣Analytics & ROI ‣Content Planning ‣Social Media & the Law ‣New Platform Assessment A RESOURCE IN DIGITAL AND SOCIAL MEDIA MARKETING FOR FASHION AND LUXURY BRANDS.
  • 6. Invitation-only conferences focused on education, innovation & leadership in the fashion industry. ‣Attendees include: ‣Speakers include: PRADA, Michael Kors, CHANEL, Bergdorf Goodman, Man Repeller, Lanvin, Giorgio Armani, Gilt Groupe, Kate Spade, Balenciaga, Prabal Gurung, Anthropologie, DKNY, Lucky Christian Dior, Urban Outfitters, Magazine, StyleCaster, Starworks... Salvatore Ferragamo...
  • 7. DAVE SURGAN MORPHEUS MEDIA / CREATETHE GROUP @MORPHEUSMEDIA 7 #SXSW #TASTEGRAPH
  • 8. CLIENTS 8 #SXSW #TASTEGRAPH
  • 9. TASTE GRAPH Content Commerce Search 9 #SXSW #TASTEGRAPH
  • 10. PAST 12 MONTHS Morpheus Media Clients: Taste Graph Referrals % Growth 6,000 4,500 3,000 1,500 0 Mar11 Jun11 Sep11 Dec11 Feb12 10 #SXSW #TASTEGRAPH
  • 11. PRODUCT SEARCH 11 #SXSW #TASTEGRAPH
  • 12. PRODUCT SEARCH 12 #SXSW #TASTEGRAPH
  • 14. SOCIAL MEDIA & BERGDORF GOODMAN 14 #SXSW #TASTEGRAPH
  • 15. BERGDORF GOODMAN + SERVICE / EXPERIENCE Expand in-store experience by providing similar ones online Result? 9k new Pinterest followers in 2012 Increased referral traffic by 300% Improved customer experience 15 #SXSW #TASTEGRAPH
  • 16. BERGDORF GOODMAN + HUNCH Using Hunch API, built a gift recommendation app for the holidays. 16 #SXSW #TASTEGRAPH
  • 17. BERGDORF GOODMAN + PINTEREST STRATEGY Pin: - Trends - New Arrivals - Lifestyle/Interests Analyze: - Trends/Interests - Pins from BG.com 17 #SXSW #TASTEGRAPH
  • 18. BERGDORF GOODMAN + ZITE Partnered with Zite to create a Bergdorf Goodman lifestyle section that customizes content based upon user feedback 18 #SXSW #TASTEGRAPH
  • 19. HILARY PETERSON @LYST 19 #SXSW #TASTEGRAPH
  • 20. AN INTRODUCTION Lyst is a social commerce website that gives users a personalized way to discover and shop for fashion online. Users can: • Browse products from hundreds of fashion retailers in one place, • Create a lyst with the products they want to save, organize and shop • ‘Follow’ style influencers to discover what products they love, • Make editorialised ‘Collections’ to share with their followers, • Buy any product they see with a single click. 20 #SXSW #TASTEGRAPH
  • 21. PAST 3 MONTHS Growth since increasing the personalisation of users stylefeed Number of Sales Aug Sept Oct Nov Dec Jan Feb 21 #SXSW #TASTEGRAPH
  • 22. NEIMAN MARCUS + LYST Community Create Lyst Purchase Challenge Collection • Product pageviews on Lyst increase by 1200%, • Items lysted from Neiman Marcus increasing by 700% • Collections featuring Neiman Marcus products increased by 2700%. • 1800% increase in monthly sales for Neiman Marcus from Lyst 22 #SXSW #TASTEGRAPH
  • 23. RACHEL TIPOGRAPH @GAP 23 #SXSW #TASTEGRAPH
  • 24. 24 #SXSW #TASTEGRAPH
  • 25. 25 #SXSW #TASTEGRAPH
  • 26. 26 #SXSW #TASTEGRAPH
  • 27. ★ENABLE ALL PRODUCTS AND CONTENT TO BE SHAREABLE ACROSS ANY NETWORK ★USE TASTE GRAPH INSIGHTS TO INFORM FUTURE PRODUCT DEVELOPMENT, MERCHANDISING AND MARKETING ★USE TASTE GRAPH DATA TO PERSONALIZE SHOPPING EXPERIENCES FOR CONSUMERS 27 #SXSW #TASTEGRAPH
  • 28. Cannon Hodge :: @bergdorfs Dave Surgan :: @morpheusmedia :: @hamsandwich Elizabeth Canon :: @fashcollective Hilary Peterson :: @lyst :: @hillyjane Rachel Tipograph :: @gap :: @racheltipograph 28 #SXSW #TASTEGRAPH