Hrd 890 project


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Hrd 890 project

  1. 1. NC Vocational Rehabilitation Job Placement Assessment Monica C. Jackson June 19, 2011 Job Placement Assessment HRD 890 Human Performance Improvement Instrumentation
  2. 2. History <ul><li>The Division of Vocational Rehabilitation Services provides counseling, training, education, transportation, job placement, assistive technology and other support services. </li></ul><ul><li>These services are provided to people with physical, psychiatric or intellectual disabilities to assist them with living independently and with finding a job and staying on the job. </li></ul>
  3. 3. History <ul><li>Business Relations Representatives (BRR) assist clients that have been referred by their counselors to become gainfully employed. </li></ul><ul><li>During an intake process with the BRR, their “job readiness” is evaluated by a Job Placement Assessment. </li></ul>
  4. 4. Instrument Design <ul><li>The questionnaire is designed to demonstrate the skill level needed to return to work. </li></ul><ul><li>The categories of questions identify the knowledge, skills, and characteristics of the clients as a base line for the BRR. </li></ul><ul><li>Through best practices the following categories have exhibited how successful a client will be in the process of obtaining employment </li></ul><ul><li>Educations & Training </li></ul><ul><li>Skills & Work Experience </li></ul><ul><li>Ability & Tools </li></ul><ul><li>Organization </li></ul>
  5. 5. Technical Qualities <ul><li>The Job Placement Assessment is administered by the BRR once the client is referred for supportive services. </li></ul><ul><li>The BRR and VR Counselor evaluate the results to determine the level of support needed for the client to become gainfully employed. </li></ul><ul><li>The assessment has been reliable as far as providing a foundations of where to begin assistance for the client. </li></ul><ul><li>Error of measurement have occurred when mental and physical capacities/limitations are involved </li></ul>
  6. 6. Use and Utility of Instrument <ul><li>Counselor case observations, BRR interview notes, and assessment results are used as a guide for service. </li></ul><ul><li>The Job Placement Assessment contains 14 questions </li></ul><ul><li>The results of the assessments are hand scored for evaluation and become apart of the clients permanent file. </li></ul>
  7. 7. Rubric
  8. 8. Results <ul><li>84 – 56 </li></ul><ul><li>Will require little to no assistance of BRR </li></ul><ul><li>55 – 28 </li></ul><ul><li>Will require some assistance and job development of BRR </li></ul><ul><li>28 and below </li></ul><ul><li>Will require constant one on one assistance with a job coach (or intensive supportive services) and not ready to work with BRR at this time </li></ul>
  9. 9. Customer Satisfaction Results - 2010
  10. 10. Customer Satisfaction Results - 2010
  11. 11. Customer Satisfaction Results - 2010
  12. 12. <ul><li>“ Over the past decade, Internet penetration rates have been on a sharp rise. The Internet has significantly changed the job application process and improved the channels of communication between employers and job-seekers. Yet despite significant interest in the topic, past studies offer little evidence on the role of the Internet in the job search process and its impact on labor market outcomes.” </li></ul><ul><li>Job Search on the Internet, E-Recruitment, and Labor Market Outcomes </li></ul><ul><li>By: Farrukh Suvankulov </li></ul>
  13. 13. Conclusion <ul><li>Vocational Rehabilitation serves its clients with the goal in mind of returning to work. </li></ul><ul><li>The process for screening clients is important to determine the level of service needed to be successful. </li></ul><ul><li>The Job Placement Assessment is a very useful tool for gauging which clients are prepared to work with limited to intense assistance. </li></ul>
  14. 14. References <ul><li> NC Vocational rehabilitation 2010 Annual Report </li></ul>