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SOCIAL MEDIA
WAS BORN IN THE PC ERA




...WHEN CONSUMERS WERE ON THEIR COMPUTERS AT HOME
BUT WHAT’S
    HAPPENED SINCE?



1
    U.S. SMARTPHONE SALES
    HAVE OUTPACED PCs AND
    THE GAP IS WIDENING
BUT WHAT’S
    HAPPENED SINCE?



2
    AMERICANS NOW SPEND
    MORE TIME ON FACEBOOK
    MOBILE THAN ITS WEBSITE
BUT WHAT’S
    HAPPENED SINCE?



3
    1 IN 5 U.S. SMARTPHONE
    OWNERS USE GEOSOCIAL
    OR “CHECK-IN” SERVICES
SOCIAL
IS
NOW
MOBILE
WHAT STARTED AS
ONE FACEBOOK PAGE AND ONE TWITTER ACCOUNT...
IS NOW ONE FACEBOOK PAGE AND ONE
FOURSQUARE VENUE FOR EVERY LOCATION...
NOT TO MENTION ALL THE
PHOTOS, TIPS, TWEETS, PINS, & MORE
NOT TO MENTION ALL THE
PHOTOS, TIPS, TWEETS, PINS, & MORE




  HOW DO YOU MANAGE ALL OF
 THIS CUSTOMER ENGAGEMENT?
THROUGH A SOCIAL
MARKETING PLATFORM BUILT
FOR THE MOBILE PARADIGM
WHEN YOU APPROACH
CHECK-INS
LIKES
TIPS
PHOTOS
TWEETS
HOLISTICALLY...
THEY BECOME A UNIFIED
SOCIAL-MOBILE ECOSYSTEM...
WITH A STRONG CORRELATION
                      TO ACTUAL SALES...
                                                                                                    +0.90 Correlation Coefficient




3/14            3/19              3/24               3/29                 4/3                4/8   4/13   4/18    4/23    4/28
  Data taken from a five location restaurant chain in Los Angeles in 2012.
  Correlation coefficient is measured on a -1 to +1 scale with 0 signifying no correlation.          Sales          Check-Ins
AND ALL OF THESE ADDITIONAL BENEFITS
HOW?
CURATE LOCALLY
RELEVANT CONTENT FROM
  YOUR CUSTOMERS AND
  SHARE IT TO FACEBOOK
      AND FOURSQUARE
TRANSFORM YOUR LOCAL PAGES
MANAGE FACEBOOK OFFERS
AND FOURSQUARE SPECIALS
  AS SINGLE CAMPAIGNS
CREATE, PUBLISH, & MANAGE
   CAMPAIGNS CENTRALLY

  Offers
 Contests
 Rewards     Centralized
Promotions   Management    Redemption
                           at the Point
Incentives                    of Sale




MEASURE AND OPTIMIZE AS YOU GO
CONNECT & COMMUNICATE
  DIRECTLY WITH YOUR
 CUSTOMERS BASED ON:
1                   Out shopping for shoes for tonight’s
                    party. Where should I go next - Macy’s
                    or Nordstrom?




PURCHASE         @ChelseaGivens We got a huge selection of
                 shoes here at Nordstrom Madison and would
                 love to have you come try some on.




INTENT AROUND       Just realized I need to get a new suit for



YOUR LOCATIONS
                    the wedding this weekend. So hard to
                    find one that fits right! #FRUSTRATED




                 @Vintageclash We feel your pain, and we
                 actually have some great deals on suits right
                 now. Would love show you some options!
2
REAL-TIME
                @NSchaffer To make your lunch a bit more
                enjoyable, we’re picking up the tab! Show this
                screen to your sever (code 1234)




IN-STORE
EXPERIENCES     @KenBarb Sorry to hear that. What’s the
                problem?




(GOOD OR BAD)
3
INDIVIDUAL
INFLUENCE
(KLOUT SCORE)
BENCHMARK AGAINST DIRECT,
LOCAL-MARKET COMPETITORS




    Client



               Competitor
BUT FIRST...

     WE CLEAN UP THE DATA FOR
     YOUR VENUES ON FACEBOOK
         AND FOURSQUARE
                    Bad Geocode
                                                    Duplicate


                                  Actual Venue
        Duplicate



                      Duplicate
                                                   Duplicates




                                     Bad Geocode
THEN WE GIVE YOU THE
 TOOLS TO MANAGE YOUR
VENUES MOVING FORWARD
IN SHORT, MOMENTFEED OFFERS:

✦ EFFICIENT & SCALABLE LOCAL
  MARKETING ACROSS

✦ INCREASED CUSTOMER ENGAGEMENT,
  SOCIAL DISTRIBUTION, & SALES

✦ QUANTIFIABLE COMPETITIVE
  ADVANTAGE AT THE LOCAL LEVEL
FOR DEMO: sales@momentfeed.com

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How Social Media Went Mobile in 40 Characters

  • 1.
  • 2. SOCIAL MEDIA WAS BORN IN THE PC ERA ...WHEN CONSUMERS WERE ON THEIR COMPUTERS AT HOME
  • 3. BUT WHAT’S HAPPENED SINCE? 1 U.S. SMARTPHONE SALES HAVE OUTPACED PCs AND THE GAP IS WIDENING
  • 4. BUT WHAT’S HAPPENED SINCE? 2 AMERICANS NOW SPEND MORE TIME ON FACEBOOK MOBILE THAN ITS WEBSITE
  • 5. BUT WHAT’S HAPPENED SINCE? 3 1 IN 5 U.S. SMARTPHONE OWNERS USE GEOSOCIAL OR “CHECK-IN” SERVICES
  • 7. WHAT STARTED AS ONE FACEBOOK PAGE AND ONE TWITTER ACCOUNT...
  • 8. IS NOW ONE FACEBOOK PAGE AND ONE FOURSQUARE VENUE FOR EVERY LOCATION...
  • 9. NOT TO MENTION ALL THE PHOTOS, TIPS, TWEETS, PINS, & MORE
  • 10. NOT TO MENTION ALL THE PHOTOS, TIPS, TWEETS, PINS, & MORE HOW DO YOU MANAGE ALL OF THIS CUSTOMER ENGAGEMENT?
  • 11. THROUGH A SOCIAL MARKETING PLATFORM BUILT FOR THE MOBILE PARADIGM
  • 13. THEY BECOME A UNIFIED SOCIAL-MOBILE ECOSYSTEM...
  • 14. WITH A STRONG CORRELATION TO ACTUAL SALES... +0.90 Correlation Coefficient 3/14 3/19 3/24 3/29 4/3 4/8 4/13 4/18 4/23 4/28 Data taken from a five location restaurant chain in Los Angeles in 2012. Correlation coefficient is measured on a -1 to +1 scale with 0 signifying no correlation. Sales Check-Ins
  • 15. AND ALL OF THESE ADDITIONAL BENEFITS
  • 16. HOW?
  • 17. CURATE LOCALLY RELEVANT CONTENT FROM YOUR CUSTOMERS AND SHARE IT TO FACEBOOK AND FOURSQUARE
  • 19. MANAGE FACEBOOK OFFERS AND FOURSQUARE SPECIALS AS SINGLE CAMPAIGNS
  • 20. CREATE, PUBLISH, & MANAGE CAMPAIGNS CENTRALLY Offers Contests Rewards Centralized Promotions Management Redemption at the Point Incentives of Sale MEASURE AND OPTIMIZE AS YOU GO
  • 21. CONNECT & COMMUNICATE DIRECTLY WITH YOUR CUSTOMERS BASED ON:
  • 22. 1 Out shopping for shoes for tonight’s party. Where should I go next - Macy’s or Nordstrom? PURCHASE @ChelseaGivens We got a huge selection of shoes here at Nordstrom Madison and would love to have you come try some on. INTENT AROUND Just realized I need to get a new suit for YOUR LOCATIONS the wedding this weekend. So hard to find one that fits right! #FRUSTRATED @Vintageclash We feel your pain, and we actually have some great deals on suits right now. Would love show you some options!
  • 23. 2 REAL-TIME @NSchaffer To make your lunch a bit more enjoyable, we’re picking up the tab! Show this screen to your sever (code 1234) IN-STORE EXPERIENCES @KenBarb Sorry to hear that. What’s the problem? (GOOD OR BAD)
  • 25. BENCHMARK AGAINST DIRECT, LOCAL-MARKET COMPETITORS Client Competitor
  • 26. BUT FIRST... WE CLEAN UP THE DATA FOR YOUR VENUES ON FACEBOOK AND FOURSQUARE Bad Geocode Duplicate Actual Venue Duplicate Duplicate Duplicates Bad Geocode
  • 27. THEN WE GIVE YOU THE TOOLS TO MANAGE YOUR VENUES MOVING FORWARD
  • 28. IN SHORT, MOMENTFEED OFFERS: ✦ EFFICIENT & SCALABLE LOCAL MARKETING ACROSS ✦ INCREASED CUSTOMER ENGAGEMENT, SOCIAL DISTRIBUTION, & SALES ✦ QUANTIFIABLE COMPETITIVE ADVANTAGE AT THE LOCAL LEVEL

Editor's Notes

  1. Smartphones now represent a majority of mobile devices in the US = Local\n\nFacebook mobile is the #1 app in terms of time spent. #2 isn’t even close\n
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