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User-Generated Experiences 
How automated platforms for content creation 
and sharing have transformed information access ...
How users’ expectations challenge our 
metadata practices? 
Discoverability 
Born-usability 
What is the role of the profe...
What am I doing here? 
Library Science — IFLA — Fulbright
Web Accessibility 
Designing with the user in mind.
Web Accessibility 
Designing with the user in mind.
Web Accessibility 
Designing with any user in mind. 
• Universal Design 
• Born-accessibility 
accessibility.arl.org
The Web is a two-way street 
Easy to create + Easy to share + Easy to edit = 
(beautiful) CHAOS!
How can we control users’ experiences 
when users are constantly creating their 
own experiences?
The Power of Choice 
Customization 
vs. 
Orchestration
The Difficulty of Choice 
Excerpt from David Foster Wallace article: 
“Just standing at the ship’s rail looking out to sea...
The Difficulty of Choice 
“Note the imperative use of the second person and a specificity 
out of detail that extends even...
Google’s Solution 
Decide for me but let me have the final say: 
Take your best guess and act rather than asking first. To...
Metadata 
Case studies for crowdsourcing metadata: 
• Metadata Games 
• Zooniverse Citizen Science Projects 
• Crowdsourci...
Amateurs as Experts 
The revolution in the cultural heritage field.
Please stay in touch! 
molly.schwartz@aalto.fi 
@mollyfication 
mollyschwartz.us
List of References 
• ARL Acessibility Toolkit: http://accessibility.arl.org 
• Evgeny Morozov’s article in The Guardian: ...
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User-Generated Experiences

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User-Generated Experiences

  1. 1. User-Generated Experiences How automated platforms for content creation and sharing have transformed information access #finnafi @mollyfication
  2. 2. How users’ expectations challenge our metadata practices? Discoverability Born-usability What is the role of the professional?
  3. 3. What am I doing here? Library Science — IFLA — Fulbright
  4. 4. Web Accessibility Designing with the user in mind.
  5. 5. Web Accessibility Designing with the user in mind.
  6. 6. Web Accessibility Designing with any user in mind. • Universal Design • Born-accessibility accessibility.arl.org
  7. 7. The Web is a two-way street Easy to create + Easy to share + Easy to edit = (beautiful) CHAOS!
  8. 8. How can we control users’ experiences when users are constantly creating their own experiences?
  9. 9. The Power of Choice Customization vs. Orchestration
  10. 10. The Difficulty of Choice Excerpt from David Foster Wallace article: “Just standing at the ship’s rail looking out to sea has a profoundly soothing effect. As you drift along like a cloud on water, the weight of everyday life is magically lifted away, and you seem to be floating on a sea of smiles.” (Page 36)
  11. 11. The Difficulty of Choice “Note the imperative use of the second person and a specificity out of detail that extends even to what you will say… You are, here, excused from even the work of constructing the fantasy, because the ads do it for you. And this near-parental type of advertising makes a very special promise, a diabolically seductive promise … The promise is not that you can experience great pleasure but that you will. They’ll make certain of it.” (Page 37)
  12. 12. Google’s Solution Decide for me but let me have the final say: Take your best guess and act rather than asking first. Too many choices and decisions make people unhappy. Just in case you get it wrong, allow for 'undo'.
  13. 13. Metadata Case studies for crowdsourcing metadata: • Metadata Games • Zooniverse Citizen Science Projects • Crowdsourcing Metadata for Library and Museum Collections Using a Taxonomy of Flickr User Behavior • Crowdsourcing cultural heritage metadata through social media gaming • www.trevorowens.org
  14. 14. Amateurs as Experts The revolution in the cultural heritage field.
  15. 15. Please stay in touch! molly.schwartz@aalto.fi @mollyfication mollyschwartz.us
  16. 16. List of References • ARL Acessibility Toolkit: http://accessibility.arl.org • Evgeny Morozov’s article in The Guardian: http://www.theguardian.com/commentisfree/2014/sep/28/sharing-economy-internet- hype-benefits-overstated-evgeny-morozov • Wired Magazine’s list of 13 design lessons for the new era: http://www.wired.com/2014/09/design-package-2014/ • David Foster Wallace Harper’s Magazine article: http://harpers.org/wp-content/ uploads/2008/09/HarpersMagazine-1996-01-0007859.pdf • Android Developer design principles: http://developer.android.com/design/get-started/ principles.html • New York Times article about gathering metadata from cat photos: http://www.nytimes.com/2014/07/23/upshot/what-the-internet-can-see-from-your- cat-pictures.html?_r=0&abt=0002&abg=1

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