1. HAREDY ABO SAJA
Address: 40 Yakoob Street, Ainshams, Cairo, Egypt.
Email: haredy_2020_86@hotmail.com
haredy_2020_86@yahoo.com
Mop: 01067112126/ 01003184119
Objectives
Seeking to join a professional creative atmosphere, where I can
contribute my skills and abilities as well as gain various and
unique experiences and to be directly exposed to different cultures and learn more about
others values.
Education
Bachelor of Commerce, (Ain Shams University ) 2011/2012
 Major: Business Minor: accounting
Experience
Alef Book store – (Margany Branch , train station , now cfc mall )
15/7/2013- Till Now Store manager
Responsibilities:
 Contribute to sales plans for the brand
 Maintenance customer service standards, and ensure customer satisfaction
 Adept at applying analytical skills to draw inferences and implement necessary
changes
 Efficient handling of complaints
 Provide quality of customer service
 Monitor the performance and drive the team to ensure maximum efficiency is
achieved.
 Provide feedback to the Divisional Manager with recommendations and suggestions
pertaining to the promotional activities/new initiatives.
 Receive the shipments
Magraby Optical – (Korba, Roxy & Golf City)
1/5/2010 – 1/5/2012|Senior Sales Max (Deputy Store manager)
Responsibilities:
 Contribute to sales plans for the brand
 Maintenance customer service standards, and ensure customer satisfaction

2. 2
HAREDYABOSAJA
 Adept at applying analytical skills to draw inferences and implement necessary
changes
 Efficient handling of complaints
 Provide quality of customer service
 Monitor the performance and drive the team to ensure maximum efficiency is
achieved.
 Provide feedback to the Divisional Manager with recommendations and suggestions
pertaining to the promotional activities/new initiatives.
 Receive the shipments
Mega fashion - (Long champ) - city stars
22/11/2008 –30/4/2010 Assistantmanager
Responsibilities:
 Contribute to sales plans for the brand
 Maintenance customer service standards, and ensure customer satisfaction
 Adept at applying analytical skills to draw inferences and implement necessary
changes
 Efficient handling of complaints
 Provide quality of customer service
 Monitor the performance and drive the team to ensure maximum efficiency is
achieved.
 Provide feedback to the Divisional Manager with recommendations and suggestions
pertaining to the promotional activities/new initiatives.
 Receive the shipments
Fashion international group -(Aigner) - city stars
1/4/2008– 28/11/2008 |supervisor
Responsibilities:
 Contribute to sales plans for the brand
 Maintenance customer service standards, and ensure customer satisfaction
 Efficient handling of complaints
 Provide quality of customer service
 Drive the team to ensure maximum efficiency is achieved.
Fashion international group -(misses) - city stars
3/2007 – 1/4/2008| salesperson and cashier
Responsibilities:
 Contribute to sales plans for the brand
 Maintenance customer service standards, and ensure customer satisfaction
 Provide quality of customer service

3. 3
HAREDYABOSAJA
(Lewre) - City stars
12/2005 –3/2007 | salesperson
Responsibilities:
 Contribute to sales plans for the brand
 Maintenance customer service standards, and ensure customer satisfaction
 Provide quality of customer service
Moon light company - (Caterpillar)- (Lebanon sq,Genena mall,
city center,city stars,Hekal)
7/2004 –12/2005 | salesperson (assistant manager at Hekal branch)
Responsibilities:
 Contribute to sales plans for the brand
 Maintenance customer service standards, and ensure customer satisfaction
 Adept at applying analytical skills to draw inferences and implement necessary
changes
Skills
Educational Qualifications:
 American Language Course in Ninth Level in Ministry of Defense Language
Institute.
 Training on sales in the ( Fashion international group )
 Training in Visual merchandising activity at mega fashion house
 Training on sales in the ( Magraby Optical )
Personal skills:
 Ability to adapt to demanding situations and deliver excellent results
 Leadership qualities coupled with the ability to contribute as a good team player
 Effective verbal and written communication skills
 Ability to work within a multi cultural and diverse environment
 Ability to communicate effectively in English and Arabic
 high level of energy and creativity
 High motivated with strong problem solving abilities and commitment to achieving
goals
Computer Skills:
 Course (I.C.D.L.) Word, Excel, Power point, Outlook.2003 , Knowledge of
windows 98ME2000XP` XP7
 Software Retail Program (Retail management system), Software Retail Program
( SAB )
Language:
 Arabic Mother Language

4. 4
HAREDYABOSAJA
 English very good (American Language Course in Ninth Level in Ministry of Defense
Language Institute)
Personal information:
 Date Of Birth: 27/04/1986
 Nationality: Egyptian
References:s
Tobe finished upon request.