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How SmartPhone are changing retail Shopping Experience Industry - Mobiloitte

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Digital platforms have become an integral part of the shopping experience and that consumers are shopping across devices. According to a survey by Google, mobile devices aid apparel shoppers in the discovery of new brands. If shoppers were previously aware of certain brands, mobile devices will remind shoppers to be conscious of and reconsider them in over 15% of cases. Moreover, after searching on a mobile phone, 26% of consumers were influenced to complete purchases!

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How SmartPhone are changing retail Shopping Experience Industry - Mobiloitte

  1. 1. How SmartPhone Are Changing Retail Shopping Experience Apped in Mobiloitte
  2. 2. Digital platforms have become an integral part of the shopping experience and that consumers are shopping across devices. According to a survey by Google, mobile devices aid apparel shoppers in the discovery of new brands. If shoppers were previously aware of certain brands, mobile devices will remind shoppers to be conscious of and reconsider them in over 15% of cases. Moreover, after searching on a mobile phone, 26% of consumers were influenced to complete purchases! sales@mobiloitte.com | www.mobiloitte.com INDIA | USA | UK | SINGAPORE How Mobile Technology is Changing Retail
  3. 3. sales@mobiloitte.com | www.mobiloitte.com INDIA | USA | UK | SINGAPORE Mobile Apps for Shopping ➢ Apps are now using mobile analytics and engagement platforms to understand their users better, this ensures that users get a personalized experience when shopping through their smart devices. ➢ Shopping through apps is not bound by time or place, buyers can shop while at work or home during anytime of the day, without taking a day off from work or leaving any other engagement. All the need is an internet enabled smartphone
  4. 4. ➢ E-commerce apps offer features like cash on delivery, same day delivery and easy returns and exchange policy that make shopping through these apps effortless and manageable. ➢ E-commerce apps come up with discount sales, freebies and other shopping incentives that lure the buyers to buy though apps. sales@mobiloitte.com | www.mobiloitte.com INDIA | USA | UK | SINGAPORE Mobile Apps for Shopping
  5. 5. Mobile apps offer a simple platform that helps to reduce the work effort and costing, also increase the productivity at the same time. The innovative, cloud- based graphical user interfaces allow IT and business analysts the ability to build apps without a single line of code. sales@mobiloitte.com | www.mobiloitte.com INDIA | USA | UK | SINGAPORE Why Invest in Mobile Apps?
  6. 6. sales@mobiloitte.com | www.mobiloitte.com INDIA | USA | UK | SINGAPORE Retail Industry Analysis ➢ The amount of time users are spending on retailer apps is also on the up. According to the research, the amount of times shoppers are visiting desktop websites and apps is increasing by 2% and 7% month-on-month respectively. The monthly amount of times shoppers interact with mobile websites has remained static. The amount of time users are spending on retailer apps is also on the up. According to the research, the amount of times shoppers are visiting desktop websites and apps is increasing by 2% and 7% month-on-month respectively. The monthly amount of times shoppers interact with mobile websites has remained static.
  7. 7. Retail apps still have their place in a mobile optimised world, but they’re increasingly characterised as devices for customer retention. Amazon is currently the only global e-commerce enterprise to enter India’s Google Play top 10 retail apps. sales@mobiloitte.com | www.mobiloitte.com INDIA | USA | UK | SINGAPORE Some Retail Apps:
  8. 8. sales@mobiloitte.com | www.mobiloitte.com INDIA | USA | UK | SINGAPORE Actions People Performed with their Mobile Device according to Google:
  9. 9. sales@mobiloitte.com | www.mobiloitte.com INDIA | USA | UK | SINGAPORE What can you do as a Retailer? ➢ Take your brand mobile: Whether you are an online or a physical retailer, tie your store to a mobile experience that includes more than just a viewing catalog. ➢ Enable interaction: Retailers should enable interaction with the advanced actions today’s shoppers want to perform inside a store.
  10. 10. sales@mobiloitte.com | www.mobiloitte.com INDIA | USA | UK | SINGAPORE What can you do as a Retailer? ➢ Mobile Marketing: Leverage the mobile platform to communicate with your target audience by marketing personalized and targeted promotions. ➢ Empower strong analytics: Measurement is essential for gaining a complete understanding of your shoppers and their behavior.
  11. 11. sales@mobiloitte.com | www.mobiloitte.com INDIA | USA | UK | SINGAPORE Business challenges in Retail • Premium Customer Service Experience • Improving operational efficiency • Increased loyalty, engagement and awareness • No Queue with online billing • Equipment maintenance • Inventory management • Internal POS Systems • Personalised Shopping • Business promotion – offers/deals
  12. 12. sales@mobiloitte.com | www.mobiloitte.com INDIA | USA | UK | SINGAPORE Key Solutions at Mobiloitte • Proximity Marketing • Inventory management • Measure footfalls/mall traffic • Moving merchandise more efficiently • Smart Shelves • Digital Marketing • Customer analytics • Omni channel Retail • Self-checkout • NFC based payment • Workforce management • Preventive maintenance • 24×7 Support
  13. 13. Engagement Model We believe in streamline day-to-day, engagement-level communications, to ensure trust of our client with quick and easy management and pioneer services. At Mobiloitte, we leverage collective experience, expertise and relationship intelligence to enhance client service and business development. Turn Key Projects ➢ Strategic Planning We ensure the organisation strategy that is formulated to drive current and future technology, propelling the project growth. ➢ Business planning We formulate tactical and operational objectives for the given period of the project and achieve value from technology and investment. sales@mobiloitte.com | www.mobiloitte.com INDIA | USA | UK | SINGAPORE
  14. 14. Modular Approach on Existing ➢ Managed Sourcing We offer a service mix of competency checks, technical skills and background enhancement to this business segment. ➢ Offshore Development Center Outsourcing your development and CMS needs to our ODC ensures you two things; one, industry leading software development and two, all this at a fraction of the cost that you would normally incur on self managed IT teams. ➢ Fixed Bid Model A fixed sum of monetary benefit is guaranteed to the software or content vendor for delivering solutions once the client is satisfied. It runs on standard IT operational procedures and carries out periodic reviews for the client’s perusal. sales@mobiloitte.com | www.mobiloitte.com INDIA | USA | UK | SINGAPORE
  15. 15. sales@mobiloitte.com | www.mobiloitte.com INDIA | USA | UK | SINGAPORE

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