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Why Libraries are Vital to Closing the Digital Divide

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Presentation by Helen Milner OBE - Chief Executive of the Tinder Foundation. http://www.tinderfoundation.org/ given as part of the MmIT AGM 2015 at Cilip

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Why Libraries are Vital to Closing the Digital Divide

  1. 1. Helen Milner OBE, @helenmilner Chief Executive, Tinder Foundation CILIP 7 January 2016 Why libraries are vital to closing the digital divide
  2. 2. Digital Inclusion Equality of opportunity
  3. 3. We live in a divided world and digital exacerbates it
  4. 4. 8
  5. 5. 9
  6. 6. 10
  7. 7. 11
  8. 8. 1,713,727 A world where everyone benefits from digital
  9. 9. 13 Local + Digital
  10. 10. 5000 local UK partners, 25,000 volunteers A big club with a shared vision
  11. 11. www.learnmyway.com
  12. 12. 16
  13. 13. 17 • Digital Tasks • Such as: sending an email; filling in a form; shopping online • Digital Literacy • Confident and able to do a number of tasks independently • Digital Fluency • Confident to try whatever need to do on the internet without help
  14. 14. 18
  15. 15. 19 Myth Busting Young People need support too - it’s not just about old people Smartphone and tablets are intuitive no evidence (yet) a tool for digital inclusion Having access is important Having good access is important Using the internet = digital inclusion
  16. 16. 21 Libraries: Universal Offers
  17. 17. Local Activity in Libraries • In England over a third of the population visits their local library, rising to a half in poorer areas • Great demand for digital skills support from Jobseekers • More people bringing own devices to libraries & wanting to get connected. • Libraries engaging new audiences through partnerships
  18. 18. Libraries doing Digital • Lancashire: digital skills / volunteers / Digi Champs / Outreach • Gateshead: ‘e’ days / young people / schools / coding • Northumberland: rural / digital skills / volunteers / digital map • Southampton: Macmillan / volunteers / content co-creation • Oldham: ESOL (English My Way) / Housing partners / Lifelong learning • Leeds: Studio 12 / young people / BME community / innovation
  19. 19. 25 Tinder Foundation: Libraries DI Programme
  20. 20. http://digitallibrarieshub.ning.com/ #digilibraries
  21. 21. What difference can you make? • Digital Outcomes: confident and independent internet users; people are more motivated to be online and understand how they can personally benefit • Economic Outcomes: able to manage money better & have more money; more employable; more entrepreneurial • Health & Social Outcomes: healthier; less isolated; more connected to community; more able to participate; better informed; more confident
  22. 22. What can you do? • Use existing resources: Become a UK online centre, explore Learn My Way, etc • Work with partners: local partner to come into the Library to support users, or go out to partners to deliver • Design around local needs: Hooks, audience groups. Health has broad appeal (Learn My Way) • Talk to each other: Use the Ning to talk across sectors and memberships
  23. 23. 30 Digital Inclusion Equality of opportunity and transforming people’s lives
  24. 24. 31 A better world for everyone Hear their stories on YouTube: UK Online Centres Videos Channel Roger
  25. 25. Thank You @helenmilner

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