What’s stopping the shift from Fleet Management to Employee Mobility Management?

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Challenges fleet managers, leasing companies and mobility service providers face; How mobility budgets decrease travel expenses and increase employee satisfaction; The next logical step: Total Cost of Sustainability

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What’s stopping the shift from Fleet Management to Employee Mobility Management?

  1. 1. Tuesday 25 September 2012 MOVE 2012, Brussels What’s stopping the shift from Fleet Management toEmployee Mobility Management? Mischa van Werkhoven Mobility Solutions Strategist 1
  2. 2. 5 Key Takeaways● Know all mobility requirements of your employees● Have a mobility policy in place that takes into account employee satisfaction, corporate social responsibility and costs● Have the right ecosystem of suppliers in place● Have to right tools to accommodate and manage mobility services and personal mobility budgets● Dare take the first step! 2
  3. 3. What’s stopping the shift from Fleet Management to Employee Mobility Management?● Challenges fleet managers, leasing companies and mobility service providers face● How mobility budgets decrease travel expenses and increase employee satisfaction● The next logical step: Total Cost of Sustainability 3
  4. 4. Challenges fleet managers,leasing companies and mobility service providers face 1 4
  5. 5. FleetManagers 5
  6. 6. Setting up a mobility policy that matches employee demand 6
  7. 7. Workload and portfolio complexity increases ● Employees demand flexibility and personalized approach ● Increased number of clients ● Cost versus employee satisfaction 7
  8. 8. Single modality versus Multi modality 8
  9. 9. Single modality versus Multi modality 9
  10. 10. Single modality versus Multi modality 10
  11. 11. Unpredictable changes in taxation and fiscal laws 11
  12. 12. LeasingCompanies 12
  13. 13. B2B shifts towards Business-to-EmployeeSuppliers Drivers Customers Leasing CompanyCustomer Products
  14. 14. B2B shifts towards Business-to-EmployeeSuppliers advise my configure dashboard Customer employees Customers manage calculate mobilityCustomer Products Leasing Company
  15. 15. Increased demand for flexible and short term products and services 15
  16. 16. Complex ecosystem makes it harder tomanage and maintain quality standards 16
  17. 17. No best practices onhow to managemobility budgets.How will existingprocesses andbusiness models beinfluenced? 17
  18. 18. Mobility ServiceProviders 18
  19. 19. Market demands multi modal solutions 19
  20. 20. Indirect provider of services 20
  21. 21. Limited geographical coverage 21
  22. 22. Integration with other suppliers of mobility services and leasing companies 22
  23. 23. How to face these challenges● Cooperation and partnerships are needed to offer multi modal mobility and expand geographical coverage.● Reinvent processes and offerings to match current demand and offer TRUE mobility. Employee mobility is not just fleet, leasing or services.● Straight through processing (STP)of data between systems processes and supply chain parties.● Provide employees convenient self-service access to personalized services.● Start with clear mobility policy (strategy and objectives) and implement step by step 23
  24. 24. How mobility budgetsdecrease travel expenses and increase employee satisfaction2 24
  25. 25. Mobility budgets decrease travel expenses if…● Employees manage their own budget, are accountable for financial results and share personal profits● Employees are offered the right variety of travel modalities● Budget rules stimulate changes in travel behaviour 25
  26. 26. Mobility budgets increase employee satisfaction if…● Employees manage their own budget and share personal profits● Employees are offered a wide variety of travel modalities● Mobility budget and actual costs are not necessarily linked 26
  27. 27. Do you…● know all mobility requirements of your employees?● have a mobility policy in place that takes into account employee satisfaction, corporate social responsibility and costs?● have the right ecosystem of suppliers in place?● have to right tools to accommodate and manage mobility services and personal mobility budgets?● dare take the first step? 27
  28. 28. Something to consider… Total Cost of Ownership Total Cost of MobilityTotal Cost of Sustainability 28
  29. 29. From TCO to TCS Total Cost of Total Cost of Total Cost of Ownership Mobility Sustainability• Asset based • Usage based • Emissions based• Mainly fixed costs • Variable costs • CO2 compensation • Depreciation • Tax effects • Travel time • Interest • Parking • Distance • Insurance • Fuel • Consumption • Tax • Kilometre allowance • Maintenance • Additional travel • TCM • Management expenses (MICE) • TCO TCO TCM TCS 29
  30. 30. Co-maker’s Mobility Platform:Employee Mobility Management Made Easy 30
  31. 31. About TSS Co-maker (1)● Co-maker in automotive leasing & mobility since 1995● Product portfolio: o Front office solutions: • Mobility Platform (evolution from fleet to mobility management) o Back office solutions: • LeaseCTRL (standard template solution based on SAP) • LeaseOffice● International customer base o Captive & Non-captive o Fleet management 31
  32. 32. About TSS Co-maker(2)● Co-maker is a division of Total Specific Solutions● Vision: Anticipating Solutions o Specific solutions for Financial, Public, Healthcare and Industrial sectors o Competence centers for IT development and Quality & Assurance TSS Annual Sales● 8 companies, 1600 FTE (Mio) 250 Annual Sales €197 Mio 200 EBITEA €20 Mio 150 o Financial Services 12% 100 EBITEA 50 0 2008 2009 2010 2011 32
  33. 33. Our vision: Anticipating Solutions Anticipating Adapting Supporting ‘New’ Channel Processes Integration IT BackOffice customer Mobile Sales Enterprise Applications Applications Customer Interfaces • Demanding Social Media • Wants influence Service on process Data Vault • Wants mobile Operations applications • Adaptor of new Mobile technology Devices Products & • Environmentally Services Web services aware catalogue Internet/Web Self-ServiceDemand for flexible processes IT as enabler for Anticipating Solutions
  34. 34. Thank you for your attention!Join us online: facebook.com/TSScomaker twitter.com/Comaker Mischa van Werkhoven linkedin.com/company/co-maker Mobility Solutions Strategist youtube.com/TSScomaker m.van.werkhoven@co-maker.com @MischaDaniel

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