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After graduating with a first class
degree in Business Studies, Steven
went into management consulting
for 5 years. He has since been on
the fast-track for senior leadership
positions with AMX Inc.
Steven is now the confident,
ambitious new CEO of their latest
His challenge is to integrate the
business into AMX Inc. and scale it up
by professionalising operations.
Previously a founder-run start-up,
TechNow has 170 employees who are
used to working in a close-knit,
He’s heard many staff are unhappy
that the founder sold the company.
How can Steven connect with them?
But there’s a problem…
Steven knew he needed all staff to buy
into his vision: that without operational
efficiency, they wouldn’t be competitive,
and with it, they could grow and
He also wanted to get to know the
people and the business quickly.
He decided to use Mirror Mirror as an
alignment process, starting with the
Mirror Mirror - structured, practical and immediate
alignment in 3
Reactions from the Leadership Team members…
When Steven‘s direct reports found out
their new CEO was going to start by
listening to them, they felt heartened, and
When the alignment report was
presented, it was as if a light had gone
on. They could see exactly where to start
They also got to know and like Steven –
his drive, passion, and vision.
Reactions from Steven…
After running Mirror Mirror, Steven felt
relieved and grateful. His new
colleagues had been willing to open up
and share their perspectives. He had
been able to find a bridge between his
vision and their views, and knew he had
won their trust.
At the end of the process, all members
of the Leadership Team felt more
alignment, clarity, purpose, and
Prepares teams for success, by providing
clarity, alignment and momentum.