Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Otto Metsähukala - How to Implement Miradore to 10,000 Devices in 2 Weeks

421 views

Published on

Miradore's Senior Technical Engineer, Otto Metsähukala explains how Miradore Management Suite was implemented to a multitude of devices in just a short amount of time.

Published in: Technology
  • Be the first to comment

  • Be the first to like this

Otto Metsähukala - How to Implement Miradore to 10,000 Devices in 2 Weeks

  1. 1. How to Implement Miradore to 10,000 devices in 2 Weeks Otto Metsähukala Senior Technical Engineer, Miradore Ltd
  2. 2. How to Implement Miradore to 10,000 devices in 2 Weeks Implementation in general Case example Summary
  3. 3. Miradore Management Suite Implementation in general
  4. 4. Management Suite infrastructure example Miradore server Miradore client HTTPS (TCP 443) Wakeup (TCP 32227) MS SQL server Miradore master installation point Domain controller Miradore client deployer AD connector Workstation Miradore client Miradore installation point RPC (TCP 135) NetBIOS (TCP 139) SMB (TCP 445) RPC (TCP 135) NetBIOS (TCP 139) SMB (TCP 445) HTTPS (TCP 443) Wakeup (TCP 32227) Internet + Patch manager HTTP (TCP 80) HTTPS (TCP 443) Remote control server Endpoint backup server Miradore remote control client Miradore remote control ADMIN client HTTPS (TCP 443) TCP 10001 TCP 10001 Miradore Endpoint backup client HTTPS (TCP 443)HTTPS (TCP 443) Asset management SW & OS deployment Patch management Remote control Endpoint backup
  5. 5. Management Suite implementation process 1 Initiation 2 Preparations 3 Installations 4 Implementation 5 Closing
  6. 6. Management Suite implementation process • Scoping decisions • Platforms • Features • Coverage • Integrations & data import • Service architecture decisions • Delivery model • Rollout decisions • Definition of done • Roles • Schedule 1 Initiation 2 Preparations 3 Installations 4 Implementation 5 Closing
  7. 7. Management Suite implementation process • Basic information • Number of: • Locations • Devices • Users • Operative decisions • Client deployment method • Installation points (how many & where?) • Connectors • Delivery capacity • Miradore server • Database server • Connectivity • Connectors 1 Initiation 2 Preparations 3 Installations 4 Implementation 5 Closing
  8. 8. Management Suite implementation process • Infrastructure verifications • Server capacity • Connectivity • Installations • Instance setup • Permissions • Basic settings • Connectors • Client deployment • Testing • Connectors • Client deployment 1 Initiation 2 Preparations 3 Installations 4 Implementation 5 Closing
  9. 9. Management Suite implementation process • Asset management • Client deployment • Configuring settings • OS & SW deployment • Installation point setup • Configuration • Software asset management • Identifying software • Creating license pools • Endpoint backup • Endpoint backup server setup • Defining backup jobs • Patch management • Setting up Patch manager • Creating asset groups • Creating automatic approval rules • Remote control • Install server & clients • Configuration 1 Initiation 2 Preparations 3 Installations 4 Implementation 5 Closing
  10. 10. Management Suite implementation process • Handover to production • Server hosting • Support • Aftercare activities • Tasks to be done after the project • Sign-off • Customer representative closes the project if ”Definition of done” is met 1 Initiation 2 Preparations 3 Installations 4 Implementation 5 Closing
  11. 11. Engineering company in Asia Case example
  12. 12. Fast facts: Engineering company in Asia Employees 19,000 Revenue 1,3 B€ (2016 fiscal) Locations 10 business units, 20 factories, 50 sales offices, 10 centres of competence and 10 R&D centres
  13. 13. Background • 30+ days delivery of computer after request • Hard to address costs to proper business units due to unreliable inventory • Lost devices due to lack of asset tracking • Inefficient use of resources, over/underpowered machines • Hardware components changed by end users • Inability to know where devices are • Manual wall to wall asset discovery
  14. 14. Management Suite solution • Scoping decisions • Platforms: Windows only • Features: HW asset mgmt • Coverage: Single country • Integrations & data import: AD, HR data sheet, OEM warranty • Service architecture decisions • Servers hosted on end customer’s virtual host • Rollout decisions • Definition of done: HW asset mgmt reports in place • Roles: 1 technical resource from Service provider + 1 Miradore engineer • Schedule: 10 days for Installations & Implementation 1 Initiation 2 Preparations 3 Installations 4 Implementation 5 Closing
  15. 15. Management Suite solution • Basic information • Number of: • Locations: ~100 • Devices: 10,000 • Users: 19,000 • Operative decisions • Client deployment method: 3rd party sw deployment tool • Connectors: AD (x 5) • Delivery capacity • 2 virtual machines and network connectivity ordered 1 Initiation 2 Preparations 3 Installations 4 Implementation 5 Closing
  16. 16. Management Suite solution Active directory Manufacturer warranty HR Datasheet Client deployment Users and computers Custom attributes Subnets HW inventories Change log Assets Locations Reporting 1 Initiation 2 Preparations 3 Installations 4 Implementation 5 Closing 10 days
  17. 17. Management Suite implementation process • Handover to production • Aftercare activities • Training the Asset manager • Sign-off 1 Initiation 2 Preparations 3 Installations 4 Implementation 5 Closing
  18. 18. Challenges during the implementation • Server software issues (preconfigured IIS) • Virtual machine issues • AD, subnet and location information was not prepared beforehand and getting the information was slow • Using end customer’s own software deployment tools for Miradore client deployment • Internet connectivity issues
  19. 19. Summary 10 days Implementation process & template Smart infrastructure 2 technical engineers Hardware asset management 10,000 clients deployed Implementation in general Case example

×