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Content Intelligence:
How to Survive the Arms Race in Content Marketing

Jason Garoutte, CMO of Mintigo
@jgaroutte
@mintigo

CONFIDENTIAL
Mintigo Watches Your Market
Mintigo Customers
Content Marketing is a Must
Content Generates Leads
Spending Big on Content

• Average 33% of budget
• +26% over last year
• 54% plan to increase spend
Source: Content Marketing Institute and MarketingProfs
But Content is a Challenge
Recipients are Overwhelmed

416
commercial messages per month
average email subscriber
Source: ReturnPath

43% report

“more than half their
inbox comes from
marketers”
Source: BlueKangaroo survey
conducted for ChoozOn Corp
“Subscribers” are Fickle

70%
“this is spam” complaints are actually legitimate
newsletters, offers, or notifications
Source: Return Path "Email Intelligence Report Q3 2012" (2012)
Promote Content with Pictures

Source:
http://info.curata.com/rs/hivefire/images/Curata_CurationHabitsSurvey2012_Report.pdf
Keep Snippets <1,200 Characters

Source:
http://info.curata.com/rs/hivefire/images/Curata_CurationHabitsSurvey2012_Report.pdf
How to Get Shared (NY Times)

Berger, Jonah A. and Milkman, Katherine L., What
Makes Online Content Viral? (December 25, 2009).
Journal of Marketing Research. Available at SSRN:
http://ssrn.com/abstract=1528077

CONFIDENTIAL
How to Get Shared?
1.
2.
3.
4.
5.
6.
7.

Anger
Awe
Practical value
Interest
Anxiety
Emotive
Surprising

CONFIDENTIAL
The 10X Articles at SAP
SAP’s Michael Brenner shares the
formats with 10X average page views:
1. Top 50 influencers for topic
2. Top 10 blog sites for topic
3. Terms You Need to Know
4. Myths…Busted
5. 10 Predictions for
6. What is …. ?
7. The First Step to Success in…
8. How to Get Ahead With…
Source: “8 Steps to Brand Publishing” (CMO Summit)
http://www.slideshare.net/michaelbrenner/8-steps-to-brand-publishing-cmo-summit
CONFIDENTIAL
Will You Rise Above the Crap?

I recommend “Crap. The Content Marketing Deluge.” by Velocity Partners
http://www.slideshare.net/dougkessler/crap-the-content-marketing-deluge
Holy Grail = Predicting Engagement
Content 1

Content 2

Content 3

Channel 1

Channel 2

Channel 3
Guessing Can Lead You Astray
Guessing Can Lead You Astray
What is Content Intelligence?
Knowing which content will engage
your targets today





Boost search traffic
Get non-responders to click
Attract quality leads for Sales
Don’t waste time on “misses”
Example: No Webinars for VPs
Webinar Registration

Don’t waste an email
inviting execs to
webinars!

3.8%

1.5%

0.7%

Director
Manager

Vice President
Start with Your Target Personas
Your marketing
database has a
sweet spot

Your
List

Target
Persona
Narrowing the Target Segment
“field service technician”
and “support technician”

CTR from 2% to 8%
How to Create Your Personas

Free eBook from Mintigo.
Check Resources at
www.mintigo.com
or go directly to
http://bit.ly/18c9Tfy
Make a List and Research Them

@TechCrunch
43 2551809 TechCrunch
157.7
@WSJ
40 2411662 Wall Street Journal 149.0
@HarvardBiz
31 928031 Harvard Biz Review 145.1
@mashable
37 3123908 Pete Cashmore
128.2
@FastCompany
24 643830 Fast Company
121.1
@hootsuite
32 4155370 HootSuite
101.8
@ConanOBrien
38 7525469 Conan O'Brien
98.3
@forrester
15 171388 Forrester Research 95.5
@waltmossberg 17 423626 Walt Mossberg
92.9
@MarketingProfs 14 147167 Ann Handley
91.3

Mintigo content gets
clicked by people who
follow:
- TechCrunch
- Wall St Journal
- Harvard Business Review
Check Interests on Facebook

https://www.facebook.com/about/graphsearch
Facebook Graph: Just a Toy?
You Can Find Real Value
Research Technology Clues

Salesforce
Users

Advanced marketers
• Content marketing
• Social links
• JQUERY in website

Basic marketers
• Little content
• Not social
• Basic website

15X more
likely!
Related Technology is Interesting
Our popular infographic
You Can Do It All With Research
Lots of new data about the interests of
your target market.
- Twitter
- Facebook
- Blogs
- LinkedIn profiles
- LinkedIn groups
- Quora
- Websites and javascript
- Presentations
Get ready for the machines.
Machines Connect the Dots
Org chart

Business Model

Technologies

Spending

Social Profile
Machines Learn by Example
Your Examples

Data Collection

Big Data Analytics
Each Campaign Brings Insight
Mintigo Analyzed You
Mintigo created a “signature” for who responds to our webinars.

•
•
•
•
•
•

CMOs and VPs open but don't click
Directors 4X less likely to click
Managers 30% more likely to click
Huge lift if “demand”, “lead”, “generation”
2X less likely to open if “campaign” in title
Sales opens, but 2X less likely to click
Mintigo Monitors Your Market
Content Intelligence Works

Before

After

Lift

Open

15%

20%

+33%

Open-to-click

11%

18%

+64%

1.65%

3.60%

+118%

Total click
Q&A and Next Steps
Get our ebook from
http://bit.ly/18c9Tfy

Request a demo
marketing@mintigo.com
Inventory Your Content
Mintigo Monitors Your Market
Learning the best way
to engage your target
prospects

Segment A: 2,005 names
• Tends to buy technology,
especially Salesforce CRM
• Has large marketing dept
• Follow @techcrunch

Segment B: 1,722 names
• Tweet about “big data”
• Work with Microsoft
technology & databases
• Follow @Gartner
• Member of LinkedIn group
“CIO Forum”

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[Mintigo Webinar] Content Intelligence: How To Survive The Arms Race In Content Marketing

  • 1. Content Intelligence: How to Survive the Arms Race in Content Marketing Jason Garoutte, CMO of Mintigo @jgaroutte @mintigo CONFIDENTIAL
  • 6. Spending Big on Content • Average 33% of budget • +26% over last year • 54% plan to increase spend Source: Content Marketing Institute and MarketingProfs
  • 7. But Content is a Challenge
  • 8. Recipients are Overwhelmed 416 commercial messages per month average email subscriber Source: ReturnPath 43% report “more than half their inbox comes from marketers” Source: BlueKangaroo survey conducted for ChoozOn Corp
  • 9. “Subscribers” are Fickle 70% “this is spam” complaints are actually legitimate newsletters, offers, or notifications Source: Return Path "Email Intelligence Report Q3 2012" (2012)
  • 10. Promote Content with Pictures Source: http://info.curata.com/rs/hivefire/images/Curata_CurationHabitsSurvey2012_Report.pdf
  • 11. Keep Snippets <1,200 Characters Source: http://info.curata.com/rs/hivefire/images/Curata_CurationHabitsSurvey2012_Report.pdf
  • 12. How to Get Shared (NY Times) Berger, Jonah A. and Milkman, Katherine L., What Makes Online Content Viral? (December 25, 2009). Journal of Marketing Research. Available at SSRN: http://ssrn.com/abstract=1528077 CONFIDENTIAL
  • 13. How to Get Shared? 1. 2. 3. 4. 5. 6. 7. Anger Awe Practical value Interest Anxiety Emotive Surprising CONFIDENTIAL
  • 14. The 10X Articles at SAP SAP’s Michael Brenner shares the formats with 10X average page views: 1. Top 50 influencers for topic 2. Top 10 blog sites for topic 3. Terms You Need to Know 4. Myths…Busted 5. 10 Predictions for 6. What is …. ? 7. The First Step to Success in… 8. How to Get Ahead With… Source: “8 Steps to Brand Publishing” (CMO Summit) http://www.slideshare.net/michaelbrenner/8-steps-to-brand-publishing-cmo-summit CONFIDENTIAL
  • 15. Will You Rise Above the Crap? I recommend “Crap. The Content Marketing Deluge.” by Velocity Partners http://www.slideshare.net/dougkessler/crap-the-content-marketing-deluge
  • 16. Holy Grail = Predicting Engagement Content 1 Content 2 Content 3 Channel 1 Channel 2 Channel 3
  • 17. Guessing Can Lead You Astray
  • 18. Guessing Can Lead You Astray
  • 19. What is Content Intelligence? Knowing which content will engage your targets today     Boost search traffic Get non-responders to click Attract quality leads for Sales Don’t waste time on “misses”
  • 20. Example: No Webinars for VPs Webinar Registration Don’t waste an email inviting execs to webinars! 3.8% 1.5% 0.7% Director Manager Vice President
  • 21. Start with Your Target Personas Your marketing database has a sweet spot Your List Target Persona
  • 22. Narrowing the Target Segment “field service technician” and “support technician” CTR from 2% to 8%
  • 23. How to Create Your Personas Free eBook from Mintigo. Check Resources at www.mintigo.com or go directly to http://bit.ly/18c9Tfy
  • 24. Make a List and Research Them @TechCrunch 43 2551809 TechCrunch 157.7 @WSJ 40 2411662 Wall Street Journal 149.0 @HarvardBiz 31 928031 Harvard Biz Review 145.1 @mashable 37 3123908 Pete Cashmore 128.2 @FastCompany 24 643830 Fast Company 121.1 @hootsuite 32 4155370 HootSuite 101.8 @ConanOBrien 38 7525469 Conan O'Brien 98.3 @forrester 15 171388 Forrester Research 95.5 @waltmossberg 17 423626 Walt Mossberg 92.9 @MarketingProfs 14 147167 Ann Handley 91.3 Mintigo content gets clicked by people who follow: - TechCrunch - Wall St Journal - Harvard Business Review
  • 25. Check Interests on Facebook https://www.facebook.com/about/graphsearch
  • 27. You Can Find Real Value
  • 28. Research Technology Clues Salesforce Users Advanced marketers • Content marketing • Social links • JQUERY in website Basic marketers • Little content • Not social • Basic website 15X more likely!
  • 29. Related Technology is Interesting Our popular infographic
  • 30. You Can Do It All With Research Lots of new data about the interests of your target market. - Twitter - Facebook - Blogs - LinkedIn profiles - LinkedIn groups - Quora - Websites and javascript - Presentations
  • 31. Get ready for the machines.
  • 32. Machines Connect the Dots Org chart Business Model Technologies Spending Social Profile
  • 33. Machines Learn by Example Your Examples Data Collection Big Data Analytics
  • 35. Mintigo Analyzed You Mintigo created a “signature” for who responds to our webinars. • • • • • • CMOs and VPs open but don't click Directors 4X less likely to click Managers 30% more likely to click Huge lift if “demand”, “lead”, “generation” 2X less likely to open if “campaign” in title Sales opens, but 2X less likely to click
  • 38. Q&A and Next Steps Get our ebook from http://bit.ly/18c9Tfy Request a demo marketing@mintigo.com
  • 40. Mintigo Monitors Your Market Learning the best way to engage your target prospects Segment A: 2,005 names • Tends to buy technology, especially Salesforce CRM • Has large marketing dept • Follow @techcrunch Segment B: 1,722 names • Tweet about “big data” • Work with Microsoft technology & databases • Follow @Gartner • Member of LinkedIn group “CIO Forum”