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A master plan for L&D in 2020: humanising your learning

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Discover how a humanised, user-centred L&D approach, focused on learners’ needs, can deliver long term results for your organisation and prepare you for 2020 and beyond.

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A master plan for L&D in 2020: humanising your learning

  1. 1. 2020 A MASTER PLAN FOR L&D Gary Spring, Barclays - Head of Design Richard Hyde, Learning Consultant
  2. 2. Evolve or expire? What makes us human? New approaches?
  3. 3. Hey Gary, I think we need to change Sounds familiar Richard, there’s a story to tell! Evolve or expire? Gary Spring, Barclays - Head of Design Richard Hyde, Learning Consultant
  4. 4. Barclays UK MTP “We will leave no one behind in the digital revolution” Ashok Vaswani CEO Enriched client conversations Award winning Create a gamification revolution Great internal engagement & stories Strengthen our relevance in digital education Inspirational content Enhance our external partnerships Disrupt Barclays internal learning Positively impact 80,000 people Engage internal colleagues with digital
  5. 5. Where are you on the disruption spectrum? http://pollev.com/mindclick
  6. 6. “They're selling hippie wigs in Woolworths, man” Digital agencies invading our space Savvy customers know their onions Playing safe is too risky New clothes for a new audience
  7. 7. Limited time for learning 1% of a working day Knowledge required ‘in the head’ 5-10% in 2016 Who is this gen Y dude?
  8. 8. What makes us human? “Human givens”
  9. 9. community security attention privacy status competence meaningintimacy control [Griffin & Tyrrell]
  10. 10. security privacyintimacy Game partners Safe place to try new behaviors Discreet retakes Mapping to game play
  11. 11. New approaches?
  12. 12. Game mechanics User experience design Enticing the new learner observe use cases ideate sessions anxiety repetition Player explore rules failure
  13. 13. Think “agile” BRAIN STORM LEVELSAESTHETICS ENGINE PAPER VERSION PROTOTYPE FINAL SPRINT SPRINT SPRINT
  14. 14. Welcome to BarclayTown
  15. 15. Evolve to survive Take bold risks to survive Design for human beings Look critically at your role Find strength in partnerships
  16. 16. @richardthyde http://goo.gl/SkPlkA Thanks for watching Richard Hyde, eLearning Consultant

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