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Training and development

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training and development related to HRM.

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Training and development

  1. 1. LEARNING OUTCOME:  Assessment of training needs.  Learn the steps in an employee training process.  Evaluate employee training programmes.  Explain an effective training programme.  Present an overview of e-learning.
  2. 2. EMPLOYABILITY OF INDIAN GRADUATES Here are some of the interesting facts which came to my notice  50 per cent of Indian graduates not fit to be hired: report (ndtv.com)  India Graduates Millions, but Too Few Are Fit to Hire (The Wall Street Journal online.wsj.com)  A million engineers in India struggling to get placed in an extremely challenging market (economictimes.indiatimes.com)  Nearly 47 per cent graduates in India unemployable (thehindu.com)  Less than 11 per cent of hotel management graduates 'employable' (economictimes.indiatimes.com)
  3. 3. Fact is On an average more than 50 lakh students graduate every year in India, a three , four or five years of degree after 12thstandard from all the streams. More than 75%+ students are entering the job market and ‘Nearly 47 % graduates in India unemployable (thehindu.com)’
  4. 4. HAVE YOU HEARD ABOUT UPS? https://www.jobs-ups.com/training
  5. 5. This is HCL
  6. 6. http://www.hcltss.com/our-programs/class-12/
  7. 7. WHAT IS TRAINING? Training is the process by which an employee acquires the necessary knowledge and skills to perform the job.
  8. 8. SIGNIFICANCE OF EMPLOYEE TRAINING • Enlargement of skills and competency. • Enhancement of customer satisfaction. • Enhancing competitive advantage. • Enrichment of team spirit. • Ensuring personal growth. • Enabling a learning culture. • Establishing a positive organizational climate. • Encouraging better health and safety measures. • Enduring organizational growth and development.
  9. 9. ASSESSING CURRENT EMPLOYEES’ TRAINING NEEDS 8–12 Performance Appraisals Job-Related Performance Data Observations Interviews Assessment Center Results Individual Diaries Attitude Surveys Tests Methods for Identifying Training Needs
  10. 10. Human Resource Management, 5E 13 INPUTS IN T & D  Skills  Education  Development  Ethics  Attitudinal changes  Decision making skills
  11. 11. Steps in the training process
  12. 12. METHODS OF TRAINING
  13. 13. TRAINING METHODS (CONTINUED)  On-the-Job Training (OJT)  Having a person learn a job by actually doing the job.  Types of On-the-Job Training  Coaching or understudy  Mentoring  Job rotation  Special assignments  Advantages  Inexpensive  Learn by doing  Immediate feedback 8–17
  14. 14. TRAINING METHODS (CONTINUED)  Effective Lectures  Don’t start out on the wrong foot.  Give listeners signals.  Be alert to your audience.  Maintain eye contact with audience.  Make sure everyone in the room can hear.  Control your hands.  Talk from notes rather than from a script.  Break a long talk into a series of five-minute talks.  Practice and rehearse your presentation. 8–18
  15. 15. PROGRAMMED LEARNING  Advantages  Reduced training time  Self-paced learning  Immediate feedback  Reduced risk of error for learner 8–19 Presenting questions, facts, or problems to the learner Allowing the person to respond Providing feedback on the accuracy of answers
  16. 16. http://money.cnn.com/2017/08/15/technology/b usiness/ups-virtual-reality/index.html
  17. 17. COMPUTER-BASED TRAINING (CBT)  Advantages  Reduced learning time  Cost-effectiveness  Instructional consistency  Types of CBT  Interactive multimedia training  Virtual reality training 8–21
  18. 18. DISTANCE AND INTERNET-BASED TRAINING 8–22 Teletraining Videoconferencing Internet-Based Training E-Learning and Learning Portals Distance Learning Methods
  19. 19. MANAGEMENT DEVELOPMENT 8–23 Assessing the company’s strategic needs Developing the managers and future managers Long-Term Focus of Management Development Appraising managers’ current performance
  20. 20. MANAGEMENT DEVELOPMENT (CONTINUED) 8–24 Job Rotation Action Learning Managerial On-the-Job Training Coaching/ Understudy Approach
  21. 21. MANAGING ORGANIZATIONAL CHANGE AND DEVELOPMENT (CONTINUED) 8–25 1 Moving Overcoming Resistance to Change: Lewin’s Change Process Unfreezing Refreezing 2 3
  22. 22. HOW TO LEAD THE CHANGE  Unfreezing Phase  Establish a sense of urgency (need for change).  Mobilize commitment to solving problems.  Moving Phase  Create a guiding coalition.  Develop and communicate a shared vision.  Help employees to make the change.  Consolidate gains and produce more change.  Refreezing Phase  Reinforce new ways of doing things.  Monitor and assess progress. 8–26

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