AL HABTOOR LEIGHTON GROUP (HLG)“How to Improve the Resilience of Your Email Infrastructure Through Cloud Based Services” <...
About HLG<br />One of the leading multi-disciplined contractors in MENA<br /><ul><li>Building
Civil Engineering and Infrastructure
Offshore oil and Gas
Rail
Mining </li></ul>Two core operating companies<br /><ul><li>Al Habtoor Engineering and
Leighton</li></ul>Range of Associated Businesses<br />Group employs approx. 30,000 people<br />
About HLG IT Infrastructure<br />Around 3000 email users in more than 20 locations(JV, Associated Business, Sub-Contractor...
IT Challenges<br />Email is considered a critical business system that has to be up and running 24x7, with no downtime or ...
IT Challenges we faced<br />Reliable DR / Business Continuity / Availability <br />Unreliable WAN Connectivity on remote l...
Upcoming SlideShare
Loading in …5
×

How to Improve the Resilience of Your Email Infrastructure Through Cloud Based Services

977 views

Published on

From the IDC Storage, Virtualization and Datacenter Roadshow, Abu Dhabi, 24th November 2010

Published in: Technology, Business
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
977
On SlideShare
0
From Embeds
0
Number of Embeds
3
Actions
Shares
0
Downloads
2
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

How to Improve the Resilience of Your Email Infrastructure Through Cloud Based Services

  1. 1. AL HABTOOR LEIGHTON GROUP (HLG)“How to Improve the Resilience of Your Email Infrastructure Through Cloud Based Services” <br />Kamil Panna<br />Senior Manager – Group IT & Systems<br />
  2. 2. About HLG<br />One of the leading multi-disciplined contractors in MENA<br /><ul><li>Building
  3. 3. Civil Engineering and Infrastructure
  4. 4. Offshore oil and Gas
  5. 5. Rail
  6. 6. Mining </li></ul>Two core operating companies<br /><ul><li>Al Habtoor Engineering and
  7. 7. Leighton</li></ul>Range of Associated Businesses<br />Group employs approx. 30,000 people<br />
  8. 8. About HLG IT Infrastructure<br />Around 3000 email users in more than 20 locations(JV, Associated Business, Sub-Contractors, Consultants etc.)<br />Shared Service concept<br />Microsoft House<br />Distributed (single ADS) and modular IT infrastructure roll-out <br />Distributed Exchange Server (MPLS / VPN)<br />Internal Service level targets and KPIs<br />
  9. 9. IT Challenges<br />Email is considered a critical business system that has to be up and running 24x7, with no downtime or service interruptions<br />The email system from our previous provider lacked a robust continuity and archiving solution. The central exchange server was taking the toll and, as a result, the high volume of email – often with large attachments – was causing delayed delivery and clogged data pipes at certain hours of the day<br />Given the high susceptibility to internet downtime, we recognised the business risk of communication interruptions and the potential for impact on operations<br />We couldn’t afford to be unprepared for outages, especially when we are striving hard to ensure that HLG IT & Systems Department achieves best practice, a strategic management vision<br />
  10. 10. IT Challenges we faced<br />Reliable DR / Business Continuity / Availability <br />Unreliable WAN Connectivity on remote locations<br />24x7 availability for road warriors<br />Managing Spam / Malware / Blacklists / White lists<br />Archiving<br />Simpler Tracking / Logging / Reporting<br />
  11. 11. The Solution to our Challenges<br />We foundMimecast and discovered they could provide us with:<br /><ul><li>Single Sign-on (ADS integration)
  12. 12. Much more than Anti Spam / Antivirus (Policy Engine)
  13. 13. Good value for investment
  14. 14. A system which eliminated the dependency on Client side / Server side</li></li></ul><li>The Solution to our Challenges contd.<br /><ul><li>Active Journaling
  15. 15. 58 day Archival of Internal and External emails
  16. 16. Compliance (chains of custody)
  17. 17. Seamless Business Continuity through
  18. 18. Microsoft Outlook
  19. 19. Mimecast Personal Portal (Web Mail)
  20. 20. Blackberry
  21. 21. 100% Availability SLA</li></li></ul><li>The Solution....<br />Mimecast made an immediate impact by:<br />Significantly reducing business continuity risk for the organisation through its managed archiving system<br />Implementing a proven disaster recovery process across the group<br />Mimecast’s solution introduced: <br />New processes <br />New policy controls <br />The Result:<br />All emails to and from HLG pass first via Mimecast<br />Traffic is automatically archived and directed to the relevant office location<br />The new process provides security, speed of delivery and back-up in case of any system interruption at individual locations<br />Mimecast is now a central component in our business continuity and disaster recovery strategy<br />
  22. 22. Delightful Comments<br />IT Helpdesk:We have seen a tremendous reduction on a typical complaint by roaming users “MY OUTLOOK DOES NOT WORK!” , and even if we do, all we have to say is “Have you tried www.mimecast.com?”<br />IT Infrastructure Team Leader:<br />“Probably one of the best investments approved by the management in 2010, I have just come back from a month long vacation without having to attend a single issue on Email availability”<br />Roaming user:“I use my outlook as I would in the office, it so simple to switch”<br />
  23. 23. Q&A<br />KamilPanna<br />Senior Manager – Group IT & Systems<br />Email: kamil.p@habtoorengg.ae<br />

×