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There are many compelling reasons why a firm may want to upgrade to Microsoft
Exchange Server 2010. Upgrading the mail server will bring with it a number of
benefits including high availability, email archiving and improved administrative
features, while others will want to harmonise systems on one 64-bit platform.
Importantly, with support for existing versions winding down, many customers will
need to choose between upgrading to Exchange 2010 or keeping a system that may
become a security risk as vulnerabilities remain unpatched.
An exclusive Computing survey of 250 IT decision makers at large UK organisations
reveals that while about half are planning to upgrade in the next 18 months, most
users are expecting issues during migration, not least because the majority of
enterprises will need to upgrade their server estate and operating systems before
they can move to the latest version of Exchange.
Capital expense around the migration – including the necessary upgrades to servers
and operating systems – remains the main sticking point, despite the promise of
significant savings later on. Fears over disruption to the core business while the
migration takes place is another key concern.
The combination of a major hardware and operating system upgrade, email
migration and continuity, integration with other applications and tailoring the new
system to meet the unique requirements of the business is likely to prove a huge
challenge for many IT departments battling with reduced budgets and staffing
levels. Many administrators realise this and plan to seek the assistance of
experienced third parties to see them through the process and to get the most from
a considerable investment.