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Call Center Jobs Milwaukee


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Call Center Jobs Milwaukee: An introduction to employment at Spectrum Communications, a Milwaukee -area answering service and call center.

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Call Center Jobs Milwaukee

  1. 1. Call Center Jobs Milwaukee An introduction to employment at Spectrum Communications, a Milwaukee-area answering service and call center Copyright 2014, Spectrum Communication Services Inc. All Rights Reserved.
  2. 2. A Milwaukee Inbound Call Center and Answering Service Operating 24/7/365  The latest in technology and industry standards  Operators take one call at a time – not three  Scheduling around your classes/other commitments  Bonus opportunities  Weekend and holiday premium pay  Full benefit plan including health and life insurance and retirement plan  Paid vacations, including for part-time staff  A strong, promote-from-within philosophy  We are not a telemarketer; we are a 24/7 inbound telephone answering service and call center. In other words, callers are calling us for assistance.
  3. 3. Award-winning and Recognized Named a Future 50 company by the Milwaukee Journal Sentinel Coverage in the Milwaukee edition of The Business Journal and other local publications, both in print and online Numerous awards received by the Association of TeleServices International (ATSI) for outstanding service over the years Recognized by the Better Business Bureau (BBB) for its deep commitment to ethical practices
  4. 4. Noteworthy Retention Rates Some of the best retention rates in the industry for both staff and clients!  Average client stay is nearly 12.5 years  A number of clients have been with us since nearly the beginning – 1983!  Average length of employment for Spectrum’s staff is nearly nine years Bottom line: Satisfied clients and a staff that is well- trained, professional, and time-tested
  5. 5. Our Core Values Fair (x 3)  Fair to our clients, our staff and Spectrum Peace of Mind  Bridging our clients to their customers – 24/7/365 The “WOW” Factor  Striving for excellence with every contact Every Challenge an Opportunity  Specializing in creative and innovative solutions Building Partnerships One Client at a Time  We promise to care
  6. 6. Our Needs Ability to type 45-50 words per minute Strong spelling and grammar skills Excellent attendance record Ability to work weekends and select holidays Reliable transportation Outgoing and positive personality Ability to multi-task Bilingual a plus The ability to work 3rd shift a plus
  7. 7. Sound Like it’s for You? If you are interested in pursuing a position with Spectrum, please call us at (262) 821-7333 and ask for extension 555 to go through our brief phone interview and schedule an appointment to meet with our staff coordinator. More info here:
  8. 8. Spectrum Communications 125 N. Executive Drive, Suite 300 Brookfield, WI 53005 262.821.5100 (Local) 800.701.3559 (Toll Free) 262.821.1492 (Fax)