Dig Ref Summit

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Dig Ref Summit

  1. 1. Mobile trends Alison Miller @millerlibrarian milleru65@gmail.com
  2. 2. http://www.wordle.net/
  3. 3. • SMS – short message service; typically 160 character messages Libraries offering SMS Reference Service • Pew April 2009 survey - 62% of all Americans had some experience with mobile access to digital data and tools • Pew Internet – Mobile access to data and information
  4. 4. • mobile phone use has climbed steadily among teens ages 12 to 17 – to 63% in fall of 2006 to 71% in early 2008. Teens and Mobile Phones Over the Past Five Years • Moving from Managing User Behavior to Encouraging User Behavior • Wireless Quick Facts – year end figure, December, 2008   Monthly SMS Messages 110.4B  Annualized Yearly SMS Messages 1T
  5. 5. 309-222-7740
  6. 6. • over 60 libraries working together to answer SMS text questions • service hours (CST) Monday to Friday, 8am to 10pm, Saturday, 9am to 5pm, and Sunday hours coming soon
  7. 7. What if we can engage a non-traditional library user by making SMS text reference our bridge to actually coming into the library? A great example of this concept…Mosio, Text a Librarian
  8. 8. http://www.wordle.net/

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