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If you are behind on your mortgage and you’ve tried to reach someone at the bank to discuss your situation, then I am sure you are familiar with the run-around you get when you try to discuss your situation. It almost seems like they don’t want to help—one department doesn’t seem to have a clue what the other does or what is required. You can talk to 5 different people on five days in one week and get five different responses –to the same questions.
It’s enough to make you want to hurt somebody.
Instead of resorting to violence, may we suggest you call the GUARANTOR who insures your loan for some back up? Since they stand to lose the most if there is a foreclosure they have a vested interest in trying to facilitate a workout –if you have reasonable chance of being able to make the payment.
Additionally, if you’re trying to get a short sale approved and the lender/servicer is being unreasonable about the amount which is needed or has set some unrealistic stipulations for a closing, you could get support from this—YOUR SILENT PARTNER—in getting a resolution.