miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
Introverts & Extroverts
Extreme UX Personalitie...
miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
Mike Townson
UX Designer
I work at projekt202 a...
miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
AUSTIN DALLAS SEATTLE
miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
What are Introverts & Extroverts?
What are the ...
miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
I had a serious problem...
I used to be an EXTR...
miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
7:00am
Wakeup, get ready for school.
8:30am
Cla...
miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
1 Year, 100 Books
1 Day, 100 People
miketownson...
miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
1year100books.com
miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/...
miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/...
miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
What’s an extrovert?
miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
Extroverts according to Myers-Briggs
“I like ge...
miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
FERRIS
BUELLERmiketownson.com • @miketownson • ...
miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
STEVE
JOBSmiketownson.com • @miketownson • Slid...
miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
WINSTON
CHURCHILL
miketownson.com • @miketownso...
miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
JACK
DONAGHY
miketownson.com • @miketownson • S...
BIG
BIRDmiketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
What’s an introvert?
miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
Introverts according to Myers-Briggs
“I like ge...
CAMERON
FRYE
miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
BILL
GATESmiketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
HILARY
CLINTONmiketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
LIZ
LEMONmiketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
BURT
miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
Can you be a little of both?
YUP
miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
Ambiverts
“An ambivert is moderately comfortabl...
miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
Not everyone is just one or the other.
Most of ...
miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 bit.ly/1hVmWth
miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
What can make you extreme?
miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
Reminder: I am not a doctor.
miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
Introvert
Decide when something
is finished, or ...
miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
The inability to...
Introvert
Talk to anyone.
E...
miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
The inability to...
Introvert
Work well with ot...
miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/...
miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/...
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miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/...
miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
Where did UX come from?
miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
IT
DOESN’T
WORK
miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
IT
DOESN’T
WORK
miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
UX DOES
WORK!
miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
Development/Research = Introverts?
Marketing = ...
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http://instagram.com/mikescarano
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Why is all this important?
miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
This is the core of who we design for
and the p...
miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
How do we focus on these personality types then?
miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
Discover
Analyze Existing
User Observations
UX ...
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My office took a survey...
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Again...I am not a doctor.
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“Have no fear of perfection - you'll never reac...
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What are Introverts & Extroverts?
What are the ...
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Questions?
Extroverts:
Yell them out really
loud while waving
your hands in the air.
Introverts:
Tweet or email me :)
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Introverts & Extroverts: Extreme UX Personalities

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Published on

Extroverts are outgoing and Introverts are shy, right?

Not exactly! Current research dispels this myth.

By understanding the character traits of these personality types, you can improve your relationships and a vast range of experiences.

In April, Mike Townson (from projekt202) will talk about these personality types:

• What is an introvert? and extrovert?

• How can you use this information at work?

• What it means to the UX community?

• How does it impact design empathy?

• What does it mean to managers and workers?

About Mike Townson:
Mike has spent his life building better user experiences and focusing on a balance of great design and ease of use. He specializes in desktop, mobile, and web design.

Mike believes in doing user research, building flows, creating wireframes, prototyping, and building design touch points on every project.

You can find Mike frequently speaking at conferences and other events. Mike is an extrovert, but he will be gentle with all of the introverts in the crowd.

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Introverts & Extroverts: Extreme UX Personalities

  1. 1. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 Introverts & Extroverts Extreme UX Personalities by Mike Townson
  2. 2. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 Mike Townson UX Designer I work at projekt202 and focus on user research and software design. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
  3. 3. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 AUSTIN DALLAS SEATTLE
  4. 4. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 What are Introverts & Extroverts? What are the extremes? Why you should care. History of UX and how I&E’s fit Work Environments Leadership Styles Communicating Networking Procrastinators and Perfectionists
  5. 5. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 I had a serious problem... I used to be an EXTREME extrovert.
  6. 6. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 7:00am Wakeup, get ready for school. 8:30am Class 10:00am Go to work 5:00pm Guitar Lessons 7:30pm Help a buddy with studies 9:00pm Party #1 10:30pm Party #2 12:00am Party #3 1:30am Party #4 Typical Extrovert Day
  7. 7. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 1 Year, 100 Books 1 Day, 100 People miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
  8. 8. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 1year100books.com
  9. 9. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
  10. 10. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 Introverts Extroverts
  11. 11. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 What’s an extrovert?
  12. 12. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 Extroverts according to Myers-Briggs “I like getting my energy from active involvement in events and having a lot of different activities. I’m excited when I’m around people and I like to energize other people. I like moving into action and making things happen. I generally feel at home in the world.” http://www.myersbriggs.org/my-mbti-personality-type/mbti-basics/extraversion-or-introversion.asp
  13. 13. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 FERRIS BUELLERmiketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
  14. 14. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 STEVE JOBSmiketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
  15. 15. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 WINSTON CHURCHILL miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
  16. 16. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 JACK DONAGHY miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
  17. 17. BIG BIRDmiketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
  18. 18. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 What’s an introvert?
  19. 19. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 Introverts according to Myers-Briggs “I like getting my energy from dealing with the ideas, pictures, memories, and reactions that are inside my head, in my inner world. I often prefer doing things alone or with one or two people I feel comfortable with.” http://www.myersbriggs.org/my-mbti-personality-type/mbti-basics/extraversion-or-introversion.asp
  20. 20. CAMERON FRYE miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
  21. 21. BILL GATESmiketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
  22. 22. HILARY CLINTONmiketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
  23. 23. LIZ LEMONmiketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
  24. 24. BURT miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
  25. 25. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 Can you be a little of both?
  26. 26. YUP miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
  27. 27. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 Ambiverts “An ambivert is moderately comfortable with groups and social interaction, but also relishes time alone, away from a crowd.”
  28. 28. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 Not everyone is just one or the other. Most of us are a little bit of both. By now you probably know what you are. But if not...
  29. 29. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 bit.ly/1hVmWth
  30. 30. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 What can make you extreme?
  31. 31. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 Reminder: I am not a doctor.
  32. 32. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 Introvert Decide when something is finished, or done enough. Extrovert Not focusing on a task at hand, never getting started. The inability to...
  33. 33. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 The inability to... Introvert Talk to anyone. Extrovert Shut up.
  34. 34. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 The inability to... Introvert Work well with others. Extrovert Work well with others.
  35. 35. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 Personality Disorders Attention deficit/ hyperactivity disorder Pathological Gambling Intermittent Explosive Disorder Kleptomania Pyromania Trichotillomania Self-mutilation Sexual impulsivity Borderline Personality Disorder Impulsivity which has been linked to extroversion can in its extreme case cause: http://serendip.brynmawr.edu/biology/b103/f03/web1/nkrimgold.html
  36. 36. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 Personality Disorders Social Anxiety Major Affective Disorder Somatoform Disorder Eating Disorders Avoidant Dependent Obsessive-Compulsive Schizoid Cases of disorders stemming from extreme introversion could be: https://www.ima.org.il/FilesUpload/IMAJ/0/46/23023.pdf
  37. 37. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
  38. 38. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 Drug Use •Drugs like cocaine, alcohol, or prozac, all affect an individual's degree of extroversion. Natalya Krimgold, Extroversion, Introversion, and the Brain, http:// serendip.brynmawr.edu/biology/b103/f03/web1/nkrimgold.html •This can artificially correct an ineffective dopamine system and make someone feel more sociable or motivated to pursue a goal. Susan S. Lang, Dopamine linked to a personality trait and happiness, http://www.news.cornell.edu/stories/1996/10/dopamine-linked- personality-trait-and-happiness
  39. 39. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 YOU’RE IN GOOD COMPANY
  40. 40. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 User Experience History
  41. 41. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 Where did UX come from?
  42. 42. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 IT DOESN’T WORK
  43. 43. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 IT DOESN’T WORK
  44. 44. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 UX DOES WORK!
  45. 45. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 Development/Research = Introverts? Marketing = Extroverts? (ok, not always) Personal theory...
  46. 46. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 http://instagram.com/mikescarano
  47. 47. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 Why is all this important?
  48. 48. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 This is the core of who we design for and the people we work/live with. Most Introverts naturally understand this... USER
  49. 49. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 How do we focus on these personality types then?
  50. 50. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 Discover Analyze Existing User Observations UX Strategy Ideation & User Validation Detailed Design & Development System Testing User Testing Design Specs & UX Pattern Library Ideate Design & Build
  51. 51. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 Let’s do some user research! •Personality types are important to take into account. •Where are they? •Who are they? •What is the emotional value?
  52. 52. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 Designing for someone you are not •As an extrovert, it’s hard to design for an introvert. •Data is a sanity check. •Be empathetic to the user.
  53. 53. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 Contextual Inquiries can help •Don’t just ask what a user wants. •What they tell you might not be true. •Observe them in their natural habitat.
  54. 54. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 If Henry Ford had asked customers what they wanted, they’d said “A faster horse”.
  55. 55. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 If Henry Ford had asked customers what they wanted, they’d said “A faster horse”.
  56. 56. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 The Creative Work Environment
  57. 57. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
  58. 58. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
  59. 59. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
  60. 60. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
  61. 61. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 My office took a survey...
  62. 62. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% Open work area where I can see & hear my co-workers. Excluded offices where I have four walls and a door around me. Semi-open work area where I am in a cubical but can still hear my co-workers. 36.84% 15.79% 47.3% Work Area Preference
  63. 63. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% Loud conversations People walking around or behind me Co-workers taking phone calls or virtual meetings at their desks 73.68% 47.37% 52.63% Office Distractions 18.42% 44.74% 18.42% Co-workers gathering around someone's desk to look at something Nerf darts flying over my head The smell of food from the kitchen or someone's desk
  64. 64. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% Meeting Invites Mass Emails Instant Messages 31.58% 68.42% 31.58% Mental Distractions 52.63% 50% Software Update Notifications Facebook, Twitter, or other Social Networks
  65. 65. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 How can we have a more friendly work environment for all personality types? •Quiet time blocks •Check with someone over IM/email before coming over to talk with them. •Huddle rooms for quick conversations •Phone “booths” for conference calls
  66. 66. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 Quiet Time Blocks Allows heads-down work to be done from 8am-lunch time: •No large gathering in main room •No NERF gun shooting •No victory yells •No distractions from getting some serious shit done.
  67. 67. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 Check in over IM •Tapping someone’s shoulder can break an important thought. •IM’s can be ignored if something is more important. •Not online? Don’t bother me. Pro tip: Obviously if there is a fire you should let me know...
  68. 68. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% Email In Person Over the Phone 39.47% 55.26% 2.63% Communication Preferences 2.63% Video Conferencing Someone was trolling me...
  69. 69. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 Huddle Rooms •Get in a room to talk •Don’t hover a desk •No one likes a hovering art director
  70. 70. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 Don’t be them: HoveringArtDirectors.tumblr.com
  71. 71. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 Office phone calls •Phone call at your desk? Might as well be an elevator. •It’s distracting. ...go ahead, make my day.
  72. 72. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 Managing both Introverts & Extroverts
  73. 73. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 Extroverts be like...
  74. 74. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 Introverts be like...
  75. 75. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 “Hey! Over here!!” Managing mixed teams •Extroverts can overpower a room. •Not everyone will want to speak at that time, especially an introvert. •Make some time to circle back with the ones that didn’t give input at the time.
  76. 76. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 Having mixed management •Take advice from all angles. •Use it to your advantage. •Just because they are not the same as your personality, they can have some insight.
  77. 77. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 Correct Brainstorming Sessions •Defer judgement •Reach for quantity •Give everyone a heads up. •Have a moderator •Lots of breaks! I wrote on this so I don’t have to speak out loud.
  78. 78. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% I feel like my voice is heard and that I am usually given enough time to think of an idea that is worth presenting. I feel like my voice is heard but I wish I was given time before to come up with ideas. I don't feel like my voice is always heard, but I am usually given enough time to think of an idea that is worth presenting. 50% 42.11% 2.63% Brainstorming 2.63% 2.63% I don't feel like my voice is heard and I wish I was given time before to come up with ideas. I have never done a brainstorm
  79. 79. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 NOT EVERYONE ANYONE IS DATA miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
  80. 80. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 Networking ...not just for extroverts
  81. 81. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 Extroverts are naturals •Small talk •Swapping stories •Talking about yourself •Talking about ANYTHING •Keeping up with your contacts •Remembering names & aspirations
  82. 82. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 Extroverts are naturals •Small talk •Swapping stories •Talking about yourself •Talking about ANYTHING •Keeping up with your contacts •Remembering names & aspirations miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
  83. 83. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 How can an introvert network? •Use tools that make it easy •Get help from more extroverted friends •Practice makes perfect
  84. 84. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 Tools •LinkedIn- duh •Twitter •Any way you can continue talking I have an extremely well connected friend @nathansmith who has many times helped connect me to someone.
  85. 85. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 Extroverted Friends I naturally want to “hook people up” with someone I think they will like. So ask the friends who like to put themselves out there for help. They won’t mind. Kinda like how I want everyone to listen to the band “The Shouting Matches”
  86. 86. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 LISTEN TO THEMSpotify Link: spoti.fi/1dysMdX
  87. 87. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 Practice makes perfect Like leveling up your WOW character, talking to people takes practice. Things to work on (for everyone): •Remembering names •What they do •Basic topic of conversation •Follow up later (Twitter or LinkedIn) Sounds silly, but remembering these go really far.
  88. 88. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 It’s not easy... http://theoatmeal.com/pl/brain/name
  89. 89. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 Start to Finish Procrastination and Perfectionism
  90. 90. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 “Only put off until tomorrow what you are willing to die having left undone” Pablo Picasso Spanish Painter & Sculptor
  91. 91. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 Who procrastinates? Chronic procrastination affects 25% of adults. According to the book “Procrastination: Why You Do It, What to Do about It Now” by Jane B. Burka, Lenora M. Yuen
  92. 92. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 Who procrastinates? An estimated 25 to 75 percent of college students procrastinate on academic work. http://psychology.about.com/od/the-psychology-of/a/psychology-of-procrastination.htm
  93. 93. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 Who procrastinates? One 2007 study found that 80 percent to 95 percent of college students procrastinated on a regular basis According to “The Psychology of Procrastination: Why We Keeping Putting Things Off” by Kendra Cherry http://psychology.about.com/od/the-psychology-of/a/psychology-of-procrastination.htm
  94. 94. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 Are Extroverts more prone to procrastination? Introverts have a strong disposition for will-power. Extroverts have a better ability to mobilize outside influence. Possibly even between the two. http://www.psychologytoday.com/blog/changepower/201103/do-introverts-have-more-willpower-extroverts
  95. 95. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 Again...I am not a doctor.
  96. 96. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 What psychologist say: •It's not trivial. It represents a profound problem of self-regulation. •Procrastinators are made not born. •Having a harsh, controlling father keeps children from developing the ability to regulate themselves. http://www.psychologytoday.com/articles/200308/procrastination-ten-things-know
  97. 97. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 What psychologist say: •Procrastinators drink more than they intend to—a manifestation of generalized problems in self-regulation. •Procrastinators lie to themselves. •Procrastinators actively look for distractions, particularly ones that don't take a lot of commitment on their part. http://www.psychologytoday.com/articles/200308/procrastination-ten-things-know
  98. 98. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 How to beat it •Find inspiration in a part of the task from an outside source. •Have others hold you accountable. •Set a schedule and organize your time. •Limit your distractions. http://www.psychologytoday.com/articles/200308/procrastination-ten-things-know
  99. 99. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% Meeting Invites Mass Emails Instant Messages 31.58% 68.42% 31.58% Mental Distractions 52.63% 50% Software Update Notifications Facebook, Twitter, or other Social Networks
  100. 100. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 “Have no fear of perfection - you'll never reach it.” miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 Salvador Dalí Spanish Painter
  101. 101. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 Are Introverts more prone to perfectionism? "...extraverts tend to broaden the sphere of their work, to present their products early (and often) to the world, to make themselves known to a wide circle, and to multiply relationships and activities... http://www.psychologytoday.com/blog/self-promotion-introverts/200909/introverts-manage-your-perfectionism-and-reduce-your-agita
  102. 102. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 Are Introverts more prone to perfectionism? ...the introvert takes the opposite approach, going more deeply into their work, introverts are reluctant to call it finished and publish it.” Isabel Briggs Myers with Peter B. Myers, Gifts Differing: Understanding Personality Type, Davies-Black Publishing, a division of CPP, Inc., 1980, 1995, pp. 54-55. http://www.psychologytoday.com/blog/self-promotion-introverts/200909/introverts-manage-your-perfectionism-and-reduce-your-agita
  103. 103. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 What psychologist say: •Perfecting can become the joy of the work instead of the thought of finishing it and moving on. •An affliction of the gifted •Rooted in the fears of not being able to live up to others expectations. •Introverts are half the population at large and well over half the gifted population.
  104. 104. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 How to beat it •When your product is 'good enough' (but not 'perfect'), ship it, and see what happens." - Guy Kawasaki: Don’t worry, be crappy •Set a depth, don’t go deeper. •Remember the purpose. Focus on the journey. •Cultivate a "learning" rather than a "performance" mindset. http://www.psychologytoday.com/blog/self-promotion-introverts/200909/introverts-manage-your-perfectionism-and-reduce-your-agita
  105. 105. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 I like to beat the ship out of it.
  106. 106. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 What are Introverts & Extroverts? What are the extremes? Why you should care. History of UX and how I&E’s fit Work Environments Leadership Styles Communicating Networking Procrastinators and Perfectionists That was a lot of stuff...
  107. 107. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014 “In a gentle way, you can shake the world.” - Mahatma Gandhi
  108. 108. Questions? Extroverts: Yell them out really loud while waving your hands in the air. Introverts: Tweet or email me :)

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