Performance
Management
Mike Samsel
Presentation 1
What is
Performance Management
 Performance management is the systematic process by
which an agency involves its employee...
Performance Management
Organizational
Effectiveness
Employee
Actions
Management
Actions
3 Levels of Organizational
Performance
 Strategic
 Operational
 Individual
Brudan, A. (2010). Rediscovering performance...
Individual Performance
Management
 Establish objectives
 Perform feedback
 Give appraisal and ratings
 Rewards and Rec...
Operational and Strategic
Performance Management
 Scorecards and Dashboards
 Risk Management
Blumshapiro. Dashboards & S...
Culture
 People prosper from success
 People learn while observing others
 Provide encouragement
Everly, G. (24 Jun 201...
Conclusion
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Mike Samsel Assignment 6.1

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My Performance Management Presentation for MSOP 602

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Mike Samsel Assignment 6.1

  1. 1. Performance Management Mike Samsel Presentation 1
  2. 2. What is Performance Management  Performance management is the systematic process by which an agency involves its employees, as individuals and members of a group, in improving organizational effectiveness in the accomplishment of agency mission and goals
  3. 3. Performance Management Organizational Effectiveness Employee Actions Management Actions
  4. 4. 3 Levels of Organizational Performance  Strategic  Operational  Individual Brudan, A. (2010). Rediscovering performance management: Systems, learning and integration. Measuring Business Excellence, 14(1), 109-123. doi:http://dx.doi.org/ 10.1108/13683041011027490
  5. 5. Individual Performance Management  Establish objectives  Perform feedback  Give appraisal and ratings  Rewards and Recognition
  6. 6. Operational and Strategic Performance Management  Scorecards and Dashboards  Risk Management Blumshapiro. Dashboards & Scorecards – What Exactly Are They? And which one should I use? Retrieved from: http://blumshapiro.com/media/uploads/files/Dashboards%20and%20Scorecards.pdf Watson, H. J. (2006, Second). Dashboards and scorecards. Business Intelligence Journal, 11, 4-7. Retrieved from http://ezproxy.bellevue.edu:80/login?url=http://search.proquest.com/docview/226642339? accountid=28125
  7. 7. Culture  People prosper from success  People learn while observing others  Provide encouragement Everly, G. (24 Jun 2011). Building a Resilient Organizational Culture; Harvard Business Review. Retrieved from: http://blogs.hbr.org/2011/06/building-a-resilient- organizat/ Kotter, J. (27 Sep 2012). The Key to Changing Organizational Culture. Retrieved from: http://www.forbes.com/sites/johnkotter/2012/09/27/the-key-to-changing- organizational-culture/
  8. 8. Conclusion

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