Multigenerational Workforces


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Multigenerational Workforces

  1. 1. Leveraging Differences<br />Multigenerational Workforce<br />
  2. 2. Today’s Workforce<br />Organizations are struggling with the changes of the workforce. <br />There are more generations in the workforce today than any other time in the United States’ history<br />10%<br /> 24.7%<br />34%<br />2<br />4.7%<br />24.7%<br />38.6%<br />32.1%<br />Catalyst, Generations in the workplace United States & Canada (2011)<br />
  3. 3. Overview<br />How is this affecting organizations?<br />Lack of generational awareness<br />Differences in motivation <br />Generational clash at work<br />Disconnect among supervisors, subordinates, and co-workers<br />Why does it matter?<br />May lead to communication barriers that cause conflict within the workplace<br />Leader/Employee<br />Co-worker/Co-worker<br />What is the solution:<br />Organizations need to utilize the generation differences to create innovative results to stay ahead of the competition<br />3<br />
  4. 4. Factors of Generational Differences<br />The origin of these differences vary across all employees (not just generations)<br />Origins of differences<br />Generation<br />Culture<br />Values<br />Norms<br />Beliefs <br />Gender<br />Experiences<br />4<br />
  5. 5. Cultural Differences<br />Generational differences stem largely from a person’s upbringing.<br />5<br />
  6. 6. Generational Differences<br />Employees’ upbringings are vastly different and can be attributed to cultural factors.<br />Additionally, cultural factors can cultivate differences within the workforce.<br />Work ethic<br />Feeling/reactions to organizational change<br />Perceptions of organizational hierarchy<br />Orientation toward workplace relationships<br />Motivation<br />6<br />
  7. 7. Work Differences<br />Generational differences can affect the perception of work and boundaries<br />Multigenerational employees bring different life experiences and frames of references to the workplace that influence how they perceive management and authority<br />Please note that not every employee will fall into a specific category<br />7<br />
  8. 8. Generation Gap<br />These generational differences cause gaps through the organization, leading to a disconnect among leaders/employees and between co-workers<br />Why is this a problem?<br />8<br />
  9. 9. Not Addressed:<br />How Does Addressing or Not Addressing the Differences Affect the Workforce Dynamic?<br />Successfully Addressed:<br />Needs are not being met<br />Barriers in communication (across generations)<br />Unrealistic expectations of others<br />Distrust<br />Exclusion<br />Open communication<br />Collaborative work environment<br />Knowledge sharing<br />Transferring of skills<br />Trust<br />Inclusion <br />9<br />
  10. 10. Why Organizations Need to Embrace the Idea of Having A Multigenerational Workforce<br />Attract, motivate, and retain employees based on the specific generational needs of its employees and the organization as a whole.<br />Creates awareness and understanding for others’ points of view.<br />When employees are better able to appreciate diverse perspectives they will work more cohesively together and increase the amount of knowledge shared and transferred.<br />Employees remain engaged and productive in the workplace.<br />Increase employee engagement  Heightened job satisfaction<br />10<br />
  11. 11. How to Leverage the Differences to Benefit the Organization<br />Provide resources to enhance generational strengths<br />Each generation brings something of value to the workplace.<br />Knowledge sharing and transferring of skills<br />Mentoring programs<br />Inclusion<br />Multigenerational teams and task forces <br />11<br />
  12. 12. Conclusion<br />Generational awareness helps to foster an environment of understanding, respect, and inclusion.<br />Companies that fail to adapt to societal changes risk stagnation, which stemsfrom being caught up in the “old way” of doing things. <br />12<br />
  13. 13. Contact<br />13<br />If you would like more information or training on Multigenerational Workforces please check out our website at<br />Follow us on Twitter @MikeMonar<br />