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  1. 1. Introduction Program Design: Request for Proposals (RFPs) 3. Writing the RFP – Program Design
  2. 2. Two Sides of RFP The Two Sides of an RFP Process and Procedure Program Design and Delivery
  3. 3. Design Parts <ul><li>Overview, goals and outcomes </li></ul><ul><li>Participant eligibility criteria and target population </li></ul><ul><li>Mandatory program design features </li></ul><ul><li>Service delivery requirements </li></ul><ul><li>Proposal narrative instructions </li></ul><ul><li>Evaluation criteria and rating system </li></ul>The Elements of Program Design in the RFP
  4. 4. Overview/Goals <ul><li>Background and purpose of WIA </li></ul><ul><li>Vision for youth services </li></ul><ul><li>Local challenges </li></ul><ul><li>Long-term outcomes </li></ul><ul><li>Local data </li></ul>Overview, Goals and Outcomes
  5. 5. Participant Eligibility <ul><li>Explain WIA eligibility </li></ul><ul><li>Define in-school and out-of-school </li></ul><ul><li>Provide potential target subpopulations </li></ul>Participant Eligibility Criteria and Target Population
  6. 6. Participant Eligibility <ul><li>14-21 years old AND </li></ul><ul><li>Qualify as low-income AND </li></ul><ul><li>Have at least one barrier to employment </li></ul>WIA Youth Eligibility
  7. 7. Barriers to Employment <ul><li>Deficient in basic skills </li></ul><ul><li>School drop-out </li></ul><ul><li>Homeless </li></ul><ul><li>Runaway </li></ul><ul><li>Foster Child </li></ul><ul><li>Parenting or pregnant </li></ul><ul><li>Offender </li></ul><ul><li>Requires additional assistance to complete education or secure employment </li></ul>
  8. 8. Low-Income Individual <ul><li>Receives cash payments through public assistance </li></ul><ul><li>Income does not exceed poverty line or 70% of lower living standard income level </li></ul><ul><li>Receives food stamps </li></ul><ul><li>Homeless </li></ul><ul><li>Foster Child </li></ul><ul><li>Individual with a disability who earns income below poverty line or receives public assistance </li></ul>Who is a Low-Income Individual? A youth who meets any one of these criteria
  9. 9. <ul><li>In-School Youth </li></ul><ul><li>Youth enrolled and attending any school </li></ul><ul><li>Out-of-School Youth </li></ul><ul><li>Youth not attending any school who do not have a diploma or GED; youth with GED/diploma but are basic skills deficient </li></ul><ul><li>30% of WIA funds must expended on out-of-school youth </li></ul>ISY vs OSY In-School v. Out-of-School
  10. 10. Ten Elements <ul><li>Tutoring </li></ul><ul><li>Alternative school </li></ul><ul><li>Work experience </li></ul><ul><li>Occupational skills training </li></ul><ul><li>Summer employment linked to academic and occupational skills </li></ul><ul><li>Leadership </li></ul><ul><li>Supportive services </li></ul><ul><li>Adult mentoring </li></ul><ul><li>Guidance and counseling </li></ul><ul><li>Follow-up services for 12 months </li></ul>Ten Elements that Must Be Available
  11. 11. WIA Performance Impact Direct Impact Indirect Impact Impact of WIA Program Elements on Performance Measures
  12. 12. Service Delivery <ul><li>Single Organization Model -- One organization provides all core services including the 10 elements </li></ul><ul><li>Central Broker Model -- Central organization receives funding and designates specific contractors to deliver specific services </li></ul><ul><li>Case Management Model -- One organization for intake/case management. Other organizations for the 10 elements. </li></ul>Three potential structures:
  13. 13. <ul><li>Allows for single accountability </li></ul><ul><li>Seamless service delivery </li></ul><ul><li>BUT few are equipped to offer all services </li></ul>1. One Organization 1. One Organization Delivers All Services
  14. 14. <ul><li>Requires central organization to conduct secondary bidding </li></ul><ul><li>Requires central organization to hold subcontractors accountable </li></ul>2. Broker 2. Central Broker
  15. 15. <ul><li>Allows providers with specialized expertise to provide specific elements </li></ul><ul><li>Requires multiple service provider contracts </li></ul><ul><li>Case manager-youth relationship sometimes difficult to maintain </li></ul>3. Case Management Organization 3. A Case Management Organization
  16. 16. Service Delivery Focus <ul><li>Youth-driven </li></ul><ul><li>Easy to navigate </li></ul><ul><li>Physically accessible to youth </li></ul><ul><li>Comprehensive </li></ul><ul><li>Connective to the one-stop </li></ul>Basic Service Delivery
  17. 17. Proposal Narrative <ul><li>Instruct applicants on what they should include in their response </li></ul><ul><li>Ensure that applications can be compared </li></ul><ul><li>Provide information to the applicant about the relative importance of each section </li></ul>
  18. 18. Instructions <ul><li>One-page proposal summary highlighting outcomes, goals, services and partnering agencies </li></ul><ul><li>One-page budget narrative </li></ul><ul><li>Budget forms </li></ul><ul><li>Program design worksheets </li></ul><ul><li>Letters of commitment from all partnering organizations </li></ul>Sample Instructions Example:
  19. 19. Narrative Sections 15% Budget Narrative and Timeline 8) 5% Program Management 7) 10% 12 Month Follow-Up Activities 6) 5% WIA Performance Measures 5) 15% Assessments 4) 15% Outcomes and Outputs 3) 30% Program element(s) and service delivery 2) 5% Local Goals and Challenges 1) Worth Proposal Narrative Sections
  20. 20. Local Goals <ul><li>Describe the relationship of the proposed services and activities to local goals and challenges </li></ul><ul><li>Describe how proposed services and activities will contribute to the development of a comprehensive youth service delivery system </li></ul><ul><li>Describe how proposed services and activities will lead to the attainment of local long-term workforce development goals </li></ul>1. Local Goals and Challenges Sample Questions:
  21. 21. Elements & Delivery <ul><li>Elements included </li></ul><ul><li>Commitments from other agencies </li></ul><ul><li>Service coordination </li></ul><ul><li>Evidence of program success </li></ul><ul><li>Demographics of target population and recruitment strategies </li></ul><ul><li>Number of youth to be served </li></ul><ul><li>Where and how services will be delivered </li></ul>2. Program Elements and Service Delivery Sample Questions:
  22. 22. Outcomes and Outputs <ul><li>Describe the planned short-term outcomes for each program element provided </li></ul><ul><li>Describe program outputs </li></ul>3. Outcomes and Outputs Sample Questions:
  23. 23. Assessments <ul><li>Describe the intake assessments to be used </li></ul><ul><li>Describe and justify assessments and process used to measure youth success </li></ul>4. Assessments Sample Questions:
  24. 24. WIA Measures <ul><li>Describe WIA performance measures addressed by these services </li></ul><ul><li>Describe the relationship of services to successful attainment of the measures </li></ul>5. WIA Performance Measures Addressed Sample Questions:
  25. 25. Follow-Up <ul><li>Describe follow-up activities to be conducted OR </li></ul><ul><li>Describe how relationship with youth will transition to follow-up provider </li></ul><ul><li>Describe methods to ensure communication with program participants after exit </li></ul><ul><li>List examples of follow-up activities so that vendors understand that follow-up is more than a phone call or letter </li></ul>6. 12 Month Follow-Up Sample Questions:
  26. 26. Management <ul><li>Describe organizational capacity and staff qualifications </li></ul><ul><li>Describe how reporting requirements will be met </li></ul><ul><li>Describe how program success will be monitored </li></ul>7. Program Management Sample Questions:
  27. 27. Budget <ul><li>Provide a budget for services provided including follow-up </li></ul><ul><li>Provide a brief budget narrative </li></ul><ul><li>Provide a timeline for service delivery and program management </li></ul><ul><li>Include required budget forms </li></ul>8. Budget Narrative and Timeline Sample Questions:
  28. 28. Evaluation Criteria <ul><li>Explanation of evaluation criteria </li></ul><ul><li>Scoring guide or scoring sheet that will be used to evaluate proposals </li></ul><ul><li>Overview of the evaluation process </li></ul>Be sure to include…
  29. 29. Design Do’s <ul><li>One-page summary </li></ul><ul><li>Youth recruitment plan </li></ul><ul><li>Follow-up services plan </li></ul>Ask for… Proposal Design Do’s
  30. 30. Design Do’s <ul><li>Evidence of effectiveness </li></ul><ul><li>Dept. of Ed. validated tests for literacy and numeracy </li></ul><ul><li>Other assessments to be used in objective assessment </li></ul><ul><li>Letters of commitment from partnering organizations </li></ul>Ask for… Proposal Design Do’s
  31. 31. Design Don’ts <ul><li>Provide all ten elements </li></ul><ul><li>Mention only outputs </li></ul><ul><li>Describe activities without describing effectiveness </li></ul><ul><li>Use WIA measures to demonstrate effectiveness </li></ul><ul><li>Use assessments of grade-level equivalency. Educational functioning levels should be used. </li></ul>Don’t require vendors to… Proposal Design Don’ts
  32. 32. Quiz Try again Correct! The answer is A. Single organization model. This service delivery structure requires the vendor to make all 10 elements available to youth in their program. This is very difficult, as few organizations have the expertise, skills, and resources to make all of these services available or to provide all of them at a high level of quality. Click anywhere to continue. Quiz: Which service delivery structure requires the provider to make all 10 elements available to youth? A) Single organization model B) Central broker model C) Case management model Submit
  33. 33. Last Slide Advance to Next Lesson Return to Focused Futures website Return to Focused Futures website