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Sergio Bolivar, IT Manager
Skype for Business Vision Days
22.03.2016
UPM: Unified Communications
& The Roadmap to the Cloud
| © UPM
Content
• UPM as a Company
• UPM Cloud Strategy
• UC Strategy
• UC Roadmap
• Business Benefits and Challenges
• Cl...
UPM
As a Company
| © UPM
UPM Today
March 20144
Turnover:~ EUR 10 billion
Personnel: approx 20, 000
Shareowners: over 90,000
• Plywood
produ...
| © UPM
Innovations in Action
5
UPM ProFi
UPM BioVerno UPM Biochemicals
UPM Formi
| © UPM
Requirements for the Future’s IT services
Internal6
Easiness
• Easy to set up
• Easy to use
• Easy to scale
Mobili...
| © UPM
UPM IT Strategy
Move towards Cloud i.e. buy IT as a Service when available
Internal7
| © UPM
Some History…..
3 Steps to Lync 2013 Service
New Lync Meeting
Services delivering
unified online meeting
toolset.
...
| © UPM
Target of UC Strategy Today
Microsoft Skype f
Business
Chatting (IM)
Lync Calls
E-meetings
Skype
Services &
Device...
| © UPM
UC Skype 4B Platform Roadmap
Internal10
2016: Replacing PBX/IPT
wherever needed/possible
2017: Global UC Service
| © UPM
Cost Saving Case:
Use Skype to save money and time
• Within UPM: use Skype to Skype calls - No extra cost
• Use Sk...
| © UPM
Business Benefits & Challenges
• Benefits
– End User Experience – Mobility & Devices
– Lower costs -Infra & Operat...
Case UPM – unified communications & the roadmap to the cloud
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Case UPM – unified communications & the roadmap to the cloud

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Vision Days: Skype for business 22.3. Case UPM – unified communications & the roadmap to the cloud, Sergio Bolivar IT Manager

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Case UPM – unified communications & the roadmap to the cloud

  1. 1. Sergio Bolivar, IT Manager Skype for Business Vision Days 22.03.2016 UPM: Unified Communications & The Roadmap to the Cloud
  2. 2. | © UPM Content • UPM as a Company • UPM Cloud Strategy • UC Strategy • UC Roadmap • Business Benefits and Challenges • Closing Message Internal2
  3. 3. UPM As a Company
  4. 4. | © UPM UPM Today March 20144 Turnover:~ EUR 10 billion Personnel: approx 20, 000 Shareowners: over 90,000 • Plywood products UPM Plywood • Label materials for product and information labeling UPM Raflatac • Magazine papers in Europe and the USA • Newsprint and fine papers in Europe UPM Paper ENA • Fine papers in China • Label papers globally UPM Paper Asia • Hydro-, nuclear- and condensing power (incl. shares in energy companies) • Electricity production and trading UPM Energy • Pulp • Plantations • Biofuels • Sawmills UPM Biorefining UPM Biocomposites UPM Biochemicals
  5. 5. | © UPM Innovations in Action 5 UPM ProFi UPM BioVerno UPM Biochemicals UPM Formi
  6. 6. | © UPM Requirements for the Future’s IT services Internal6 Easiness • Easy to set up • Easy to use • Easy to scale Mobility • Always available Simplicity • Standardized services • IT as a Service SLA • Guaranteed Services Innovation • Enabler for a new business development Cost • Low unit costs • Usage based billing improve cost- control Speed • Fast to implement • Fast to scale • Improvements to time to market Scalability • Pricing: usage based billing • Services: easy to scale up/down
  7. 7. | © UPM UPM IT Strategy Move towards Cloud i.e. buy IT as a Service when available Internal7
  8. 8. | © UPM Some History….. 3 Steps to Lync 2013 Service New Lync Meeting Services delivering unified online meeting toolset. Upgrade to Lync 2013 Client. Live Meeting & Intercall services ramp down. Upgrade to full Lync 2013 Service, Mobile Clients & Features 8 Q2/Q3 2013 Q3 2013 Q4 2013
  9. 9. | © UPM Target of UC Strategy Today Microsoft Skype f Business Chatting (IM) Lync Calls E-meetings Skype Services & Devices Mobile Telephony PBX/IPT PSTN Calls Video Conferencing Unified End User Experience
  10. 10. | © UPM UC Skype 4B Platform Roadmap Internal10 2016: Replacing PBX/IPT wherever needed/possible 2017: Global UC Service
  11. 11. | © UPM Cost Saving Case: Use Skype to save money and time • Within UPM: use Skype to Skype calls - No extra cost • Use Skype calls* always when calling abroad - Only local cost or less • Use Skype calls* via WIFI when calling from abroad yourself - Only local cost or less • Utilise more Skype meetings instead of travelling - No travelling costs and saving time Internal11 0 20 40 60 80 100 Lync call Mobile call Example Using a Finnish mobile phone 100 minutes vs. using Lync call in China Lync call Mobile call 90 € 1,5 € *Skype calls to phone lines only available for Europe based users
  12. 12. | © UPM Business Benefits & Challenges • Benefits – End User Experience – Mobility & Devices – Lower costs -Infra & Operations – Scalable & Agile service • Challenges – Quality dependency on many external factors • Devices • Network, etc – Gaps compared to traditional IPT • i.e. Call Centre • Hardware – User adoption – Slow technological transition Internal12

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