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Case Study: Microsoft Office 365 - FICCI


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Microsoft Office 365 enabled FICCI with a seamless communication and collaboration platform, ensuring data security, high uptimes and no upfront investment. Previously on Rediffmail's email services, the institution was facing challenges around data storage and security, data loss and frequent server downtimes. In Microsoft Office 365, it found a reliable solution that helped address all its concerns and facilitated a unified and connected experience across devices to all its employees. If you’re interested in giving your business the Cloud advantage with Office 365, call us toll-free at 1800-102-1100. You can also write to us at or SMS MS Cloud to 56060.

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Case Study: Microsoft Office 365 - FICCI

  1. 1. Connecting industry with a strong email solution at FICCI
  2. 2. Industry bodies globally act as a bridge between companies and governments.
  3. 3. The Federation of Indian Chambers of Commerce and Industry (FICCI) is the largest apex business organization in India.
  4. 4. Working closely with the government on… New business opportunities Policy Issues Private sector views Enhance efficiencies
  5. 5. FICCI has its reach far and wide with… 79 Business Counsels 250,000 member companies 7 Offices worldwide 500+ employees
  6. 6. The team at FICCI was using Rediffmail to keep in touch.
  7. 7. But found it restrictive with issues like… Availability at all times Slow Server response Frequent Data Loss
  8. 8. “We at times lost 72 hours per month due to frequent downtime or log on related issues. The poor support in resolving issues was a major concern.” Mr. Rajiv Mishra Additional Director and Head IT, FICCI
  9. 9. In addition to… Constant IT Administration High cost of frequent back-ups No mobile connectivity Security of sensitive data at risk
  10. 10. After looking at multiple vendors, FICCI chose Office 365 and Microsoft Exchange
  11. 11. And in 2 months, deployed the solution to 500 users across 12 countries.
  12. 12. The benefits soon started becoming apparent at FICCI like…
  13. 13. Low capital investment via pay-per-use model.
  14. 14. 5 levels of security for safety of data.
  15. 15. Better collaboration via easy file sharing facilities.
  16. 16. And guaranteed uptime of 99.95% at all times.
  17. 17. Allowing FICCI to concentrate more on business rather than IT.
  18. 18. “We prefer Office 365 over others because of its compatibility with existing infrastructure and simple setup for desktop as well as mobile users across platforms including Window, Blackberry, iPhone or Android.” Mr. Rajiv Mishra Additional Director and Head IT, FICCI
  19. 19. Read in detail about FICCI’s story Here
  20. 20. Catch us on our social channels for a quick word Or Log on to the Office 365 page and do more
  21. 21. © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.