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Millennials and the Next Generation of IT

Microsoft
Microsoft
MicrosoftContent Marketing & Social Media Strategist at Microsoft

Perceptions and Influences on the Road to Public Cloud

Millennials and the Next Generation of IT

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Millennials and the Next
Generation of IT
Perceptions and Influences on the Road to
Public Cloud
September 2016
Research: 2,500 IT Professionals surveyed across US, UK, Brazil,
Japan and India
Millennials and the changing IT landscape
We set out to understand just how different
Millennials are in the world of IT – what
perspectives they bring to their role, what work
environments and opportunities they are looking
for from their employers and what technologies
they are prioritizing – to get a glimpse into the
transformation taking place within IT.
We surveyed 2,500 IT workers across US, UK,
Japan, Brazil and India.
Millennials are leaning more heavily toward
public cloud adoption, innovative technologies
and looking for more flexibility in their roles than
their peers. Their peers, perhaps influenced by
their perspectives, are not far behind them.
97% of Millennial ITDMs say connecting
their public cloud solutions to their
datacenter will still be important in 5 years
93% of Millennials believe their
organization has apps that should be in
public cloud that are not currently
At a glance, findings indicate Millennials in IT….
88% of Millennials say their
organization’s policy and procedures
don’t allow them to be as creative as
they could at work
46% of Millennials are
interested in learning
about conversation bots
on the job, more than
their peers
In the U.S.,
more
Millennials
cite they are
“very”
comfortable
hosting their
company’s
most essential
applications
or services on
the public
cloud (42
percent for
Millennials; 32
percent for
Gen X and
Baby
Boomers)
Millennials in IT are on the front foot in cloud
adoption & cutting edge cloud technologies
76%
42%
32%
Over three-
fourths (76
percent) of
Millennials
don’t see a
lack of cloud
skills as a
barrier to
public cloud
adoption. In
other words,
they do not
feel inhibited
and instead
empowered
to acquire
the skills they
need.
Millennials in IT are on the front foot in cloud
adoption and driving innovation
Across all markets, Millennial
technology decision makers
(ITDMs) are nearly all in agreement
(97 percent) that all organizations
with data stored in the cloud should
use container technology five
years from now.
Nearly half of Millennials are
interested in learning about
conversation bots on the job at
46 percent compared with 39
percent of non-Millennials, and 41
percent of Millennials are interested
in robotics v. 30 percent of non-
Millennials.
In the U.S., nearly nine in 10 (87
percent) of Millennials v. 81 percent
of Gen X and Baby Boomers believe
it is important they work for an
organization that allows them to
use open-source technologies.
Across the five markets surveyed,
41 percent of Millennials v. 34
percent of non-Millennials agree
strongly they need to be able to
use open-source technologies.
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97% 46% 87%
Despite their cloud adoption, Millennials and IT
pros in general believe hybrid is a priority and
here to stay
Nearly all (97 percent)
ITDM millennials say that
connecting to their
datacenter will be
important in five years’
time.
Across markets, 85 percent
of Millennials report their
organizations use private
cloud solutions currently.

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Millennials and the Next Generation of IT

  • 1. Millennials and the Next Generation of IT Perceptions and Influences on the Road to Public Cloud September 2016 Research: 2,500 IT Professionals surveyed across US, UK, Brazil, Japan and India
  • 2. Millennials and the changing IT landscape We set out to understand just how different Millennials are in the world of IT – what perspectives they bring to their role, what work environments and opportunities they are looking for from their employers and what technologies they are prioritizing – to get a glimpse into the transformation taking place within IT. We surveyed 2,500 IT workers across US, UK, Japan, Brazil and India. Millennials are leaning more heavily toward public cloud adoption, innovative technologies and looking for more flexibility in their roles than their peers. Their peers, perhaps influenced by their perspectives, are not far behind them.
  • 3. 97% of Millennial ITDMs say connecting their public cloud solutions to their datacenter will still be important in 5 years 93% of Millennials believe their organization has apps that should be in public cloud that are not currently At a glance, findings indicate Millennials in IT…. 88% of Millennials say their organization’s policy and procedures don’t allow them to be as creative as they could at work 46% of Millennials are interested in learning about conversation bots on the job, more than their peers
  • 4. In the U.S., more Millennials cite they are “very” comfortable hosting their company’s most essential applications or services on the public cloud (42 percent for Millennials; 32 percent for Gen X and Baby Boomers) Millennials in IT are on the front foot in cloud adoption & cutting edge cloud technologies 76% 42% 32% Over three- fourths (76 percent) of Millennials don’t see a lack of cloud skills as a barrier to public cloud adoption. In other words, they do not feel inhibited and instead empowered to acquire the skills they need.
  • 5. Millennials in IT are on the front foot in cloud adoption and driving innovation Across all markets, Millennial technology decision makers (ITDMs) are nearly all in agreement (97 percent) that all organizations with data stored in the cloud should use container technology five years from now. Nearly half of Millennials are interested in learning about conversation bots on the job at 46 percent compared with 39 percent of non-Millennials, and 41 percent of Millennials are interested in robotics v. 30 percent of non- Millennials. In the U.S., nearly nine in 10 (87 percent) of Millennials v. 81 percent of Gen X and Baby Boomers believe it is important they work for an organization that allows them to use open-source technologies. Across the five markets surveyed, 41 percent of Millennials v. 34 percent of non-Millennials agree strongly they need to be able to use open-source technologies. varconnector=newbuilder.ConsoleConnector().listen(); varconnector=newbuilder.ConsoleConnector().listen(); varconnector=newbuilder.ConsoleConnector().listen(); 97% 46% 87%
  • 6. Despite their cloud adoption, Millennials and IT pros in general believe hybrid is a priority and here to stay Nearly all (97 percent) ITDM millennials say that connecting to their datacenter will be important in five years’ time. Across markets, 85 percent of Millennials report their organizations use private cloud solutions currently.
  • 7. Millennials in IT believe innovation is critical …Even if it comes with risk. More Millennials cite they are “very” willing to risk system downtime when introducing a new technology to make their workplace more efficient (41% compared with 34% for Gen X and Baby Boomers).
  • 8. Millennials expect their employers to provide them the flexibility and creative liberties to do their work Across all markets, 88 percent of Millennials say their organization’s current IT policies and procedures don’t allow them to be as creative as they could be at work. Nine in 10 (90 percent) of Millennials say frequently using their own approach is faster than their organization’s preferred approach. One third of Millennials are more likely to say their approach is faster “all the time” (33 percent v. 29 percent Gen X and Baby Booomers). In fact, nearly 1 in 5 (19%) Millennials start looking for a new job if their organization does not take their suggestion to change an IT policy or process, more than non- millennials (roughly 1 in 10 or 13 percent).
  • 9. Across all five markets, IT is showing an upswing toward cloud, new technologies and styles of work – perhaps influenced by their Millennial counterparts.
  • 10. IT is leaning toward open, flexible and creative work environments in the cloud
  • 12. How can organizations empower digital transformation in IT? • Encourage a culture that supports an agile, creative work environment, where IT feels empowered to bring new ideas to the table and ways of getting work done. • Provide support for on-the-job IT trainings where IT can further build their skillsets and learn about technologies that interests them. • Carve out space for incubation as an organization to experiment with new, emerging technologies, such as conversation bots, robotics, virtual reality and augmented reality.
  • 13. Methodology • The Microsoft Survey “Millennials and the Next Generation of IT” was conducted by Wakefield Research among 1,281 ITDMs and 1,265 IT pros across the US, UK, Brazil, India and Japan between August 31st and September 13th, 2016 – for a total of 2,546 respondents – using an email invitation and an online survey.

Editor's Notes

  1. WAKE: The number of respondents should be revised to 2,546 to more accurately reflect the methodology. WAKE: While you’re free to define the overall audience however you’d like, we recommend consistently referring to them as “IT workers” throughout the deck – rather than alternating between that and the “IT professionals” descriptor. In the context of this research, the two audiences surveyed were defined as “ITDMs” and “IT pros.” Referring to them as “IT workers” in the aggregate would alleviate confusion over the specific audience being described. For example, it’s possible that some could misinterpret “IT pros” to mean only the IT pro portion of the survey, when in fact you are referring to both the ITDM and IT pro audiences.
  2. WAKE: The number of respondents should be revised to 2,546 to more accurately reflect the methodology.