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We’re here...andour testersare there.
Michele Cross
The most efficient and
effective method of
conveying information to and
within a development
team is face-to-face
conversa...
You can’t always get what
you want.
Rolling Stones
Just.... Communicate!
Collaboration
through
Communication
within
Cultural
context
Cultural context
“Scrum does not work here in Asia”
• Cultural expectation of predictability
• Everything should have a hierarchy
• Keep th...
(https://hbr.org/2015/12/getting-to-si-ja-oui-hai-and-da)
Harmony
(https://www.geert-hofstede.com/)
Hierarchy
(https://www.geert-hofstede.com/)
Interdependence
(https://hbr.org/2015/12/getting-to-si-ja-oui-hai-and-da)
How trust is formed
Communication
Most
Effective
Least
Effective
Face-to-face around shared
sketching environment
Face-to-face conversation
Videoconferencin...
Scrum Master takes point
(http://www.agilebuddha.com/agile/agile-thinking-continuous-improvement-scrummaster-1-0-to-2-0/)
Keep everyone in the loop
Initiate actual conversation,
not just work topics
Arrange unstructured time –
virtual lunch, virtual coffee
Collaboration
http://wakaleo.com/resources/presentations/it-s-testing-jim-but-not-as-we-know-it
Example Mapping
https://cucumber.io/blog/2015/12/08/example-mapping-introduction
Having conversations
is more important than
capturing conversations
is more important than
automating conversations.
- Liz...
Remote Pairing/Mobbing
We're here... and our testers are there
We're here... and our testers are there
We're here... and our testers are there
We're here... and our testers are there
We're here... and our testers are there
We're here... and our testers are there
We're here... and our testers are there
We're here... and our testers are there
We're here... and our testers are there
We're here... and our testers are there
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Talk delivered at Lean Agile Systems Thinking (LAST) Conference in Melbourne, 30 Jun and 1 July 2016.

Collaboration is a key component of agile development, and one of the greatest challenges to that occurs when part of your team is located off-shore. This interactive talk will discuss how to build trust, improve communication and boost the profile of off-shore testers, in order to nurture collaboration across the whole team.

This talk will be of most interest to those working with distributed and/or offshore team members. Bring along your questions, ideas, challenges and stories and let's have a conversation!

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We're here... and our testers are there

  1. 1. We’re here...andour testersare there. Michele Cross
  2. 2. The most efficient and effective method of conveying information to and within a development team is face-to-face conversation. Agile Manifesto Principles
  3. 3. You can’t always get what you want. Rolling Stones
  4. 4. Just.... Communicate!
  5. 5. Collaboration through Communication within Cultural context
  6. 6. Cultural context
  7. 7. “Scrum does not work here in Asia” • Cultural expectation of predictability • Everything should have a hierarchy • Keep things in harmony • Education system drives school of thought • Lack of investment in training for offshore
  8. 8. (https://hbr.org/2015/12/getting-to-si-ja-oui-hai-and-da) Harmony
  9. 9. (https://www.geert-hofstede.com/) Hierarchy
  10. 10. (https://www.geert-hofstede.com/) Interdependence
  11. 11. (https://hbr.org/2015/12/getting-to-si-ja-oui-hai-and-da) How trust is formed
  12. 12. Communication
  13. 13. Most Effective Least Effective Face-to-face around shared sketching environment Face-to-face conversation Videoconferencing Phone conversation Online chat Email Video Recording Audio recording Written documentation Co-located Geographically Distant Persistence Required (http://www.agilemodeling.com/essays/communication.htm)
  14. 14. Scrum Master takes point (http://www.agilebuddha.com/agile/agile-thinking-continuous-improvement-scrummaster-1-0-to-2-0/)
  15. 15. Keep everyone in the loop
  16. 16. Initiate actual conversation, not just work topics
  17. 17. Arrange unstructured time – virtual lunch, virtual coffee
  18. 18. Collaboration
  19. 19. http://wakaleo.com/resources/presentations/it-s-testing-jim-but-not-as-we-know-it
  20. 20. Example Mapping https://cucumber.io/blog/2015/12/08/example-mapping-introduction
  21. 21. Having conversations is more important than capturing conversations is more important than automating conversations. - Liz Keogh
  22. 22. Remote Pairing/Mobbing

Talk delivered at Lean Agile Systems Thinking (LAST) Conference in Melbourne, 30 Jun and 1 July 2016. Collaboration is a key component of agile development, and one of the greatest challenges to that occurs when part of your team is located off-shore. This interactive talk will discuss how to build trust, improve communication and boost the profile of off-shore testers, in order to nurture collaboration across the whole team. This talk will be of most interest to those working with distributed and/or offshore team members. Bring along your questions, ideas, challenges and stories and let's have a conversation!

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