Group Interaction              Liberating StructuresPatterns                                               Including and u...
Here we are…. Let’s dig in!
Why care about Group Works? Lead a more fulfilled life. Honestly!!! I’ll personally attest to it. You don’t have to tel...
Why update current processes?                                Pete Peterson                                 NCDD (National ...
What processes are better?1. Liberating Structures “… the practices they have all learned are neither adapted to today’s  ...
Why should I listen to you?
I am not the moon…
Presentation Overview You Experience the techniques - “Technique Slam”   1. GW - Group Work Pattern Language   2. LS - Li...
I want to leave you wanting more…Flight of beers             Speed Dating
 “Including and unleashing everyone”LS - LiberatingStructures         33 liberating structures, each includes           ...
 What is made possible?1-2-4-All       - Ideas: more, better, faster  (from LS)     - Involvement and buy-in             ...
 Authors: Jim Benson & Tonianne DeMaria BarryPK –               Two simple, main points (printed on alternate pages)Pers...
Very SimpleEvery meeting a     Every meeting starts with a purposeKanban (from PK)    No meeting starts with an agenda  ...
Every meeting is a Kanban. I mean it!!! Business  - 1-on-1 meetings with Supervisor  - Status meetings (until replaced b...
Kanban board during Seattle Lean Coffee
Kanban for Weekly “Wolf Meetings” & Special Tax Project
Kanban board for Michael - Old
Kanban board for Michael - New
Coming from Wolf Enterprises Kanban R&D…• Tablet form-factor UI • Easy upload/download • Light weight • Portable • Front &...
…trend setting• Double sided• Ambidextrous
… multiple after-market styli• Color• Width• Line pattern• Shapes• Very extensible
… object manipulation• Tactile• Digital• Intuitive• Extensible
Kanban board in ScrumMaster class
Event Planning Board at Kaizen Camp
 Make an InvitationTRIZ            - What can we do to reliably get the worst result  (from LS)       imaginable?        ...
 “A pattern language for bringing life to meetings and other gatherings”GW - Group Works     3 years of design, writing,...
Group Works Card Deck Support your process - group convenor, - planner, - facilitator, or - participant Years in the mak...
What you get… 91 Full color cards … a few blank cards A 5-panel “key” to categories A history and selected uses
The whole deck
Group Works Card Deck Categories1. Intent – Why are we here? What are we aiming to accomplish?2. Context – Circumstances o...
 SituationCase Study      - Regular meeting felt like it was getting in a rut. Power  (from GW)       dynamics of de-fact...
Group Work Cards (examples for case study)
 Jim & Michelle McCarthyCP –              Collected, refined, codifiedCore Protocols    16+ years’ teamwork laboratory ...
 Perfectee:Perfection Game            - Presents an object for perfection  (from CP)               Perfector:           ...
Get Involved… Liberating Structures - Immersion Workshop Series (in Seattle) Group Works Card Deck - Early Adopters’ ses...
Caveat “Talking abut Music is like dancing about Architecture.”   -- Elvis Costello That is, the “knowing” is in the “do...
Closing (FKA Q&A) 1-2-4-All - What is your biggest take away? - What is left unanswered? Go learn. Go play! - “All mamma...
About…                         Including and unleashing everyone                                                          ...
LOL Cats!We don’t need no stinkin’ LOL cats. Here’s a cutie Wolf!
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Group Interaction Patterns - The Keys for Highly Productive Teams (Better Software East - Nov 2012)

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Development teams often fail to recognize the complex group interactions and multi-person relationships that are critical to build and maintain a highly productive team. Instead, they adopt follow-the-crowd practices such as stand up meetings or Kanban boards without understanding the underlying fundamentals. Michael Wolf introduces group interaction patterns of highly productive development teams to provide a framework for understanding group interactions and a vocabulary for discussing ways to improve. Michael will facilitate a highly-experiential introduction to techniques from 4 group work practices:
* Liberating Structures
* The Core Protocols
* Group Works Card Deck (& Group Works Pattern Language)
* Personal Kanban

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  • In the next 75 minutes, we’ll **EXPERIENCE** group interaction patterns from 4 practices. Let’s go….
  • Invitation… Who does work in groups? Wants to be more effective? Life changing (at “home”). Every conversation is a translation. People, at end of life, value personal interactions and relationships more than deeds and works. Communities. 50+% in cities. World changing (at “work” or in community). Even if you’re *not* at end-of-life, and still value deeds and works, there are very few “lone cowboy” fields left. Not – programming, medicine, genetics, cloud computing, radical urbanism, or any worth-while product or service. Well-cited papers – done by collaborators within 10 meters Could have said “How” – parallels to: manufacturing telecom and computers Organizational Development (OD) Lean Startup “Product = Team” “What” – better group communication and work habits
  • The processes we use * invite confrontation * prevent thought * discourage participation
  • Eat the nuts, spit out the shells. I’ve been a technical trainer for a long time. When done well, IMHO, that is a **people** job, not a technical one. I can only expose you to something, or lead you to it. The learning is up to you --- and your experience. People and organizations are more complex, complicated, and chaotic (apologies to Cynefin) than computers or computer systems.
  • So…. Let’s share the **Experience** of these practices.
  • This is about you experiencing the practices.
  • References on final slide, and on your seat. And on SlideShare
  • 1 st realm
  • With unexpected ROI to whoever paid fee? Normally -> Balance structure and content Today -> Heavy emphasis on structure, with (nearly) trivial content
  • *** Put tape up to make activity board *** Delay management – Scrum says “Decide at last responsible moment” meeting -> limited scope project Value participants – everyone gets input into agenda content and sequence Engages all participants – since everyone co-created agenda, there is no responsibility shirking, no agenda hogging
  • Prioritize backlog *before* next slide.
  • ** Used to *remove* what’s preventing good results ** Often backward thinking helps break out of a result-based (instead of value-based) mindset. It’s a neuro-linguistic “trick”. What can we *STOP* to get better results? Medical examples: * Give MRSA to every patient and staff * Remove incorrect limb * Administer wrong meds Other: * Piss off every customer who comes to counter or phone bank * Lots of opportunities at home and in neighborhood
  • Say these phrases… 1 st product -> Group Works Design Pattern Language Support YOUR process Group convenor, planner, facilitator, participant Several years Design Patterns -- Things that work * Across size * Across context – meetings, conferences, retreats, town halls, &c Solve DILEMA Get relationships UNSTUCK Result in clear DECISIONS with wide SUPPORT Make a LASTING DIFFERENCE.
  • See handout on chairs
  • Commit to * engage when present. * communicate clearly, effectively, safely * bias toward action * bias toward group (instead of individual) Protocols * Turn taking – including pass and unpass (i.e. freedom) * “Carrier Detect” – is a “resource” really online? * Learn about problem domain other’s intention own alignment * Learn about motivation (others and self) * Make decisions (with *LIMITED* discussion, only as required)
  • ** Used to *add* in what’s missing ** Only positive comments No negative comments, or things you didn’t like. Withhold points unless you can think of improvement. Rate on scale of improvements, rather than how you liked it. MUST give perfect 10 if no improvements can be named.
  • “ Talking about Music…” We experience learning with different parts of our brain. Only some of those experiences go through our language processing “ Writing about music…” Or, perhaps Elvis Costello wasn’t so insightful. Perhaps it was like Sir Edmond Hilary’s response – “Because it was there” – a quip that’s attributed to deep insight, when in fact, was motivated by a doer’s sheer frustration at a talker-about-doer.
  • Group Interaction Patterns - The Keys for Highly Productive Teams (Better Software East - Nov 2012)

    1. 1. Group Interaction Liberating StructuresPatterns Including and unleashing everyoneThe keys for HighlyProductive Teams Bring life to meetings and other gatheringsMichael R. Wolf All live in greatness MichaelRWolf@att.net @LearningWolf 206-679-7941 visualize learn improveAll Mammals Learn by Playing
    2. 2. Here we are…. Let’s dig in!
    3. 3. Why care about Group Works? Lead a more fulfilled life. Honestly!!! I’ll personally attest to it. You don’t have to tell “The Boss” why you’re doing it…. … but it’s an open secret. It’s all inter-related.
    4. 4. Why update current processes? Pete Peterson NCDD (National Coalition for Dialog and Deliberation) Seattle 2012 Biennial Conference http://ncdd.org/10232 Amazing 17 minute plenary speech
    5. 5. What processes are better?1. Liberating Structures “… the practices they have all learned are neither adapted to today’s realities nor designed to achieve the ideals…”1. Group Works Card Deck “Good process builds strong communities. Our work is an act of love in service to the world”.1. The Core Protocols2. Personal Kanban
    6. 6. Why should I listen to you?
    7. 7. I am not the moon…
    8. 8. Presentation Overview You Experience the techniques - “Technique Slam” 1. GW - Group Work Pattern Language 2. LS - Liberating Structures 3. CP - Core Protocols 4. PK - Personal Kanban I Facilitate your learning - “Guide on the Side” (my preferred style) - “Sage on the Stage” (only when “necessary”) Closing (FKA Q&A)
    9. 9. I want to leave you wanting more…Flight of beers Speed Dating
    10. 10.  “Including and unleashing everyone”LS - LiberatingStructures  33 liberating structures, each includes - What is made possible? - Micro structures & Design Elements => Min Specs 1. A structuring invitation 2. How the space is arranged and what materials are needed 3. How participation is distributed 4. How groups are configures 5. A sequence of steps and time allocation  Keith McCandless & Henri Lipmanowicz
    11. 11.  What is made possible?1-2-4-All - Ideas: more, better, faster (from LS) - Involvement and buy-in  Make an Invitation - What practices produce Better Software?  Distribute Participation - I will be timekeeper, facilitator - You will think, write, listen, share and refine  Configure Groups - Group of 1 – think & write - Group of 2 – listen & share - Group of 4 – listen & refine - All - facilitated – collect & display  Arrange Space - Face-to-face. Knee-to-knee. Groups of 4. - Disregard “Space Police”  Sequence & Allocate Time - Listen for sound and directions
    12. 12.  Authors: Jim Benson & Tonianne DeMaria BarryPK –  Two simple, main points (printed on alternate pages)Personal Kanban - Visualize your work - Limit your Work In Progress  Jim co-founded Seattle Lean Coffee 2-3 years ago  Kaizen Camp also founded by Jim and Tonianne - “Discussing the Future of Work” - Seattle in 2011 & 2012 - Coming to NYC, SoCal, Boulder, DC, Atlanta, San Francisco, Boston - Plans for on Tel Aviv, London, Berlin, and Australia
    13. 13. Very SimpleEvery meeting a  Every meeting starts with a purposeKanban (from PK)  No meeting starts with an agenda  Everyone creates agenda items - Written on stickies - Placed in “Backlog”  Every item is briefly introduced  Everyone distributes 2-4 votes across all items  Voila! A prioritized backlog. Timely. Relevant.  Work commences as item moves from “Backlog” to “WIP”  Limit WIP (Work in Progress)  Move item to “Done” when finished - … or time box is exceeded - … with consensus on extensions - Happy Dance! Celebrate!
    14. 14. Every meeting is a Kanban. I mean it!!! Business - 1-on-1 meetings with Supervisor - Status meetings (until replaced by task board) - Working meetings Civic - Ballard Greenways - St Luke’s Urban Garden (TheSLUG) - Ballard Urban Gardeners (BUG) Personal - “Wolf meetings” - Special projects (i.e. IRS audit, yearly taxes, weekend getaway)
    15. 15. Kanban board during Seattle Lean Coffee
    16. 16. Kanban for Weekly “Wolf Meetings” & Special Tax Project
    17. 17. Kanban board for Michael - Old
    18. 18. Kanban board for Michael - New
    19. 19. Coming from Wolf Enterprises Kanban R&D…• Tablet form-factor UI • Easy upload/download • Light weight • Portable • Front & back lit • Solar, AC, DC, Candle, &c • 0% opacity • Landscape & Portrait • Doubles as book holder and paper weight
    20. 20. …trend setting• Double sided• Ambidextrous
    21. 21. … multiple after-market styli• Color• Width• Line pattern• Shapes• Very extensible
    22. 22. … object manipulation• Tactile• Digital• Intuitive• Extensible
    23. 23. Kanban board in ScrumMaster class
    24. 24. Event Planning Board at Kaizen Camp
    25. 25.  Make an InvitationTRIZ - What can we do to reliably get the worst result (from LS) imaginable? - How does this compare with current procedures? - What can we stop doing?  Distribute Participation - <As in 1-2-4-All>  Configure Groups - <As in 1-2-4-All>  Arrange Space - <As in 1-2-4-All>  Sequence & Allocate Time - <As in 1-2-4-All>
    26. 26.  “A pattern language for bringing life to meetings and other gatherings”GW - Group Works  3 years of design, writing, and layout from “core team”Pattern Card Deck  Each of 91 Cards in 9 Categories has: - Title - Image - Heart - Related cards - Category glyph  First printing 4Q2011  “Steward Circle” is getting wisdom out to users, and also listening to how they’re being used  Common uses - Pre-event planning & Post-event evaluation - Individual & Team skill development - Breaking out of a fixed mindset  Core team: Tree Bressen, Dave Pollard, Sue Woehrlin  Needs “stewards” and early adopters. (Contact me!)
    27. 27. Group Works Card Deck Support your process - group convenor, - planner, - facilitator, or - participant Years in the making Collected from best meetings Design Pattern -> “Things that work in groups…” … across size … across context
    28. 28. What you get… 91 Full color cards … a few blank cards A 5-panel “key” to categories A history and selected uses
    29. 29. The whole deck
    30. 30. Group Works Card Deck Categories1. Intent – Why are we here? What are we aiming to accomplish?2. Context – Circumstances of place and culture.3. Relationship – Connection with others. Emotional needs.4. Flow – Rhythm, energy, pacing.5. Creativity - Multiple intelligences and a variety of modes.6. Perspective – Watch, understand, and appreciate divergent viewpoints.7. Modeling – Enable personal and collective self-management8. Inquiry & Synthesis – Gather, explore. Create shared meaning, consensus.9. Faith - Trusting the mystery, synergy, and ineffable, complex magic of emergence.
    31. 31.  SituationCase Study - Regular meeting felt like it was getting in a rut. Power (from GW) dynamics of de-facto leader seemed to be excluding perspectives. I saw opportunity for group as training lab to gain experience at facilitating, not merely content.  Experiments - Facilitate input from quieter participants - Balance the interruption dynamic - One-on-one discussion about group/individual values
    32. 32. Group Work Cards (examples for case study)
    33. 33.  Jim & Michelle McCarthyCP –  Collected, refined, codifiedCore Protocols  16+ years’ teamwork laboratory (bootcamp)  11 Commitments 1. I commit to engage when present. 2. I will seek to perceive more than I seek to be perceived. 3. I will use teams, especially when undertaking difficult tasks. … 11. I will never do anything dumb on purpose.  11 Core Protocols (Structured Conversations) 1 & 2. Pass (Unpass) 3. Check In 4. Check Out 5. Ask For Help 6. Protocol Check 7. Intention Check 8. Decider 9. Resolution 10. Personal Alignment 11. Investigate
    34. 34.  Perfectee:Perfection Game - Presents an object for perfection (from CP)  Perfector: - “On a scale of 1 to 10, I rate this object X based on how much value I can add.” - “What I liked about the performance of object X was…”•Integrates best ideas - “To make it a 10, you would have to do yada, yada, yada”.•Improves some object
    35. 35. Get Involved… Liberating Structures - Immersion Workshop Series (in Seattle) Group Works Card Deck - Early Adopters’ sessions (like this one) - Collection of scenarios for using cards Personal Kanban - Periodic seminars around Seattle, U.S., and Mundo - Kaizen Camp The Core Protocols - Online discussion group via FaceBook NCDD (National Council for Dialogue & Deliberation) - National gathering – Seattle – Oct 12-14 - Pre event – Mapping Methods with the Group Works Cards
    36. 36. Caveat “Talking abut Music is like dancing about Architecture.” -- Elvis Costello That is, the “knowing” is in the “doing”. Learn by doing… - … playing - … because “All mammals learn by playing!”
    37. 37. Closing (FKA Q&A) 1-2-4-All - What is your biggest take away? - What is left unanswered? Go learn. Go play! - “All mammals learn by playing”
    38. 38. About… Including and unleashing everyone LS - Liberating StructuresAll Mammals Learn by Playing LiberatingStructures.org Bring life to meetings and other gatherings GW - Group Works Card Deck GroupWorksDeck.org All live in greatness Michael R. Wolf visualize learn improve MichaelRWolf@att.net PK - Personal Kanban 206-679-7941 PersonalKanban.com @LearningWolf
    39. 39. LOL Cats!We don’t need no stinkin’ LOL cats. Here’s a cutie Wolf!

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