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What Does Agile Mean to the Modern PMO


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Given that digital business require Agile PPM (bimodal IT), PMO leaders are challenged to adapt governance processes to cover new, agile Mode 2 efforts that are not from the same mold as “traditional” project management structures. The requirement of successfully delivering projects using multiple delivery approaches side-by-side is not just a possibility, it is a high probability.

How has Agile PPM (bimodal IT) impacted the PMO?
How are Agile PPM (bimodal IT) application projects different than traditional projects?
How should project management methods, strategies and techniques change to support digital PMO in bimodal IT organizations?

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What Does Agile Mean to the Modern PMO

  1. 1. What Does Agile PPM Mean to the Modern PMO? Reimagine Business Productivity Digital Productivity Solutions Built for the Microsoft Cloud Jim Patterson & Matthew Willey - Wicresoft
  2. 2. • Today’s Challenges • Unified Work Management Concepts • Bimodal PPM- Overview & Use Cases • Demo • Additional Use Cases • Value & Benefits • Next Steps Agenda
  4. 4. The RISE of Technology The inevitable impact: Executives PMOs Software Development Support Adoption challenges across the enterprise.
  5. 5. change Slow paced business environment. Plan ahead and make adjustments as needed. Unpredictable business environment. Constantly planning for change. Change is the New Norm
  6. 6. Disconnected Systems & Processes Service Management Incidents Problems Changes • Work is managed by parallel processes • Multiple entry points of work that is associated • Departmental silos enforcing their own processes and priority Project Management Tasks Issues Changes Actions Application Management Epics Features User Stories Defects Tasks
  7. 7. Today’s Challenges Organizations are confronted with digital transformation IT leaders recognize need to innovate more, manage uncertainty better, and establish more agility Must do so while simultaneously running the business and hitting performance goals Varying cultures, approaches and attitudes in the organization Bimodal capabilities are becoming necessary and crucial
  8. 8. Information Silos Segregated Workforce Complex Environment Confused and Unhappy Employees No Consistent Processes Lost Productivity No Support Communication Barriers Ineffective Ways of Working Disconnected Systems and Data Old Ways of Doing Things Low Engagement High Turnover Low Response Times Can Your Organization Afford This?
  9. 9. Portfolio Management Schedule & Task Management Financial Management Team Collaboration Technology has become a highly complex landscape of features and functionality vs. a means of empowering human creativity, innovation and intelligence.Governance&Standardization PMO Capability “Musts”
  11. 11. Providing the Right Tool for the Right Job ■ Portfolio Level— Interested in creating, decision frameworks, selecting specific projects based on those frameworks, planning [the] delivery [and] tracking those investments at a high level.. ■ Execution Level— Interested in a project and resource management product to manage the tactical details of project execution and communicate progress and expenditures back to business sponsors and management. 2012 IT PPM Magic Quadrant Daniel Stang, Gartner Research
  12. 12. AnalyticsConnectors Demand Management Portfolio Management Resource Management Financial Management Time Management Business Intelligence ProjectConnect Agile Waterfall To Dos Business Strategy Tied to Work Execution Schedule Management
  14. 14. Multiple Planning & Delivery Modes 1 2 PPM Agile Marathon Runner Longer Cycle Times Waterfall, V-Model, etc Sprinter Shorter Cycle Times Agile, Lean, Kanban, etc. In early 2015, Gartner introduced the term Bimodal IT: “the practice of managing two separate, coherent modes of IT delivery, one focused on stability and the other on agility.” Linear approach to change, emphasizing predictability, accuracy, reliability and stability Non-linear, involves learning via iteration, emphasizing agility/speed, and above all manage uncertainty
  15. 15. • How can I deliver value with continuous builds, quickly – with PPM? • Why do I have to track capex/opex? • Duplicate timesheet entry is taking time away from my ability to innovate. • I have no visibility into business deliverables when teams use agile. • How can I manage a holistic portfolio for leadership? • How can I apply capex/opex to agile projects? Disconnect Disconnected Systems & Teams Agile is a black hole to the PMO PPM offers no value to Agile teams
  16. 16. Governance Visibility, Insight, Alignment & Control Agility Innovation, Time to Market & Responsive How To Find The Right Balance More appropriate governance and planning mechanisms Capability/culture to experiment more, and fail fast/small/visibly Combined with more predictable, mission-critical steady state
  17. 17. Unified PPM & Agile Solution Teams Programs Portfolios Portfolio 1 Program 1 Traditional Project Program 2 Agile Project Program 3 Traditional Project Agile Project The New Hybrid Project Management World
  18. 18. Microsoft Agile PPM Solution Integration with Best of Breed Agile Tools: • Visual Studio Team Services • JIRA • VersionOne Investment Approval Program & Portfolio Management Financial & Capacity Planning Waterfall Scheduling Agile Planning
  19. 19. Microsoft Agile PPM Solution Integration with Best of Breed Agile Tools: • Visual Studio Team Services • JIRA • VersionOne Investment Approval Program & Portfolio Management Financial & Capacity Planning Waterfall Scheduling Agile Planning
  20. 20. Capture Ideas & Requests Ideation & Demand Management Prioritization & Alignment Financial & Resource Capacity Planning Portfolio Alignment & Prioritization Capacity Planning
  21. 21. Waterfall Schedules Risk, Issues & Changes Deliverables Microsoft Project Online Planner Risks, Issues & Changes
  22. 22. Backlog Management Iteration & Sprint Planning Kanban Boards Iteration & Sprint Planning Kanban Boards Backlog Management
  23. 23. Engagement Planning Resource Workload Resource Availability View Resource & Team Workload View Resource Availability Request Resources View Resource Availability
  24. 24. Single Timesheet Entry Agile Work Log Integration VSTS Work Logs Project Online Timesheets
  25. 25. Centralized Reporting Hybrid Dashboards Personalization Reporting on all Projects Personalized Reports Hybrid Agile PPM Dashboards
  26. 26. Supports Modern PM Methodologies Bimodal IT: “the practice of managing two separate, coherent modes of IT delivery, one focused on stability and the other on agility. Mode 1: is traditional and sequential, emphasizing safety and accuracy. Mode 2: is exploratory and nonlinear, emphasizing agility and speed.”[1] Scaled Agile Framework (SAFe): SAFe is a knowledge base of successful patterns for enterprise Lean-Agile development
  27. 27. Project Online and Visual Studio Team Services bring you the feedback loops you need to remove the disconnect Better Together
  28. 28. DEMO
  30. 30. Lighter Projects - Office 365 Planner
  31. 31. Demand Changes Projects Requests Ideas, Requests, Incidents, Changes, Problems, Projects Projects, Tasks, Issues, Risks Integrated ITSM & PPM Use Case ProjectConnect Requests are captured, sorted and prioritized in ServiceNow giving a single front door to IT Projects and large requests are tagged to Sync with Project Online and Project Connect creates a project in Project Online for prioritization with other projects Project Updates from Project Online are synchronized with ServiceNow to ensure requests stay up to date
  32. 32. With Project Connect, its easy to connect the information you care about in one place and make faster, better informed decisions Software Development Project Portfolio Management Professional Services Financial Management Work Management Service Management Project Connect Other Common Use Cases Configurable Business Rules & Workflow Built in Alerts & Notifications Private Cloud Connector
  34. 34. Value of Agile PPM & Unified Work Management • Keeps Users Working In Their Primary/Preferred Tools & Solutions • Allows Users To Work in Tools Appropriate for Their Role/Maturity • Improves Adoption By Minimizing Unnecessary Complexity • Better User Experience Drives Better Participation/Compliance • Better Collaboration Across All Areas of the Business
  35. 35. Value of Integration • Brings Improved Portfolio Alignment to Organizational Goals and Objectives • Robust Project Portfolio Management (PPM) Software Can Integrate All Work & Resources Into a Single View • Project Connect Quickly & Reliably Brings Together Disparate Business Systems • Provides Holistic View of Resource Availability and Efficiency • Allows for Better Forecasting and More Realistic Expectations • Common Governance for Planning, Executing, and Reporting
  36. 36. • Joint Venture with Microsoft in 2002 • Global footprint with offices across the U.S. • Consulting, BPO, Managed Services, global support and Staffing • 6,500 global employees • Client focused, proven track record, passion for technology About Wicresoft Microsoft P-Seller Microsoft Gold Certified Microsoft Cloud Solution Provider
  37. 37. Professional Services Automation • Project Management • Time Management • Resource Utilization • Financial Management Project Portfolio Management • Portfolio Management • Resource Management • Schedule Management • Time Management • Backlogs • Scrum • Kanban • Task Boards Business Intelligence • Portfolio Planner • Work Planner • Agile Planner • Resource Planner Scaled Agile Management Enterprise Work Management Productivity Solutions
  38. 38. Next Steps • FREE - Assessment and Roadmap • FREE - Project Online Trial & Wicresoft Support • Personalized 1:1 demo for your organization Email Wicresoft Jim Patterson Matthew Willey
  39. 39. Thank You! Websites: Wicresoft Project Online Project Connect