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720 67th
Street, Brooklyn NY 11220 | 347.248.6924 |
!As a dr...
• Resolved repairs (basic electrical, plumbing and AC, caulking/grouting bathrooms and kitchens, installing or securing wi...
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Michael Militano Resident Manager Resume JUNE 2016


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Michael Militano Resident Manager Resume JUNE 2016

  1. 1. MICHAEL MILITANO ! 720 67th Street, Brooklyn NY 11220 | 347.248.6924 | CAREER OBJECTIVE !As a driven, courteous, and resourceful professional with over 30 years of relevant experience, I will be lending my extensive experience and creative problem-solving skills to a prestigious company in the form of a management position. EDUCATION & CERTIFICATIONS ! • Certificate of Fitness - Consolidated Low PSI Oil Burner (P-99) • Microsoft Certified Systems Engineering, Xincon Technologies of NY, Diploma (1999) • Data Processing, PSI Institute of New York, Diploma (December 1982 – June 1983) • Liberal Arts, Brooklyn College (September 1977 - June 1978) PROFESSIONAL EXPERIENCE ! Superintendent Wavecrest Management Northrose Residences, Bronx, New York | September 2013 - Present • Surveyed buildings and surrounding properties to assure residents of management presence • Monitored appearance and safety of entire property, including all mechanical and electrical safety and function • Scheduled and supervise a staff of thirteen regarding maintenance tasks and emergencies • Engaged subcontractors in monthly, routine apartment turnovers, other construction, and emergency repairs • Instructed tenants in emergency procedures, appliance use and property rules • Investigated and resolved tenant complaints and provided subsequent reports • Cooperated with all audits and inspections: Scheduled Building, HDC, Section 8, Elevator, Fire Alarm Systems inspections • Assisted immediate superior with staff time-sheets and drafted up spreadsheets that outline details for staff/building coverage and general summary for the staffs daily duties and responsibilities. • Processed and submitted disciplinary write-ups to staff members !Resident Manager Atlantic Development Group, Knickerbocker Management, West 61st Street Associates 33 West End Avenue, New York, NY | July 2012 – September 2013 • Completed all audits and inspections (including the 5yr FDNY Inspection) for Upper West Side luxury rental property • Supervised on-site staff, providing constant verbal and written feedback on all tasks • Provided payroll and other time sensitive documents • Investigated and resolved tenant issues, preparing written incident reports as needed • Instructed tenants in emergency procedures, appliance use, and property rules • Conducted annual unit inspections and walk-through of vacated units to assess damages. • Scheduled maintenance staff and engaged subcontractors, prepared maintenance site, and assisted in repairs - especially in emergencies !Handyman & Assistant to Resident Manager Atlantic Development Group, Knickerbocker Management, West 61st Street Associates 33 West End Avenue, New York, NY | Aug 31, 2009 – July 2012 • Efficient apartment turnovers: Prepared luxury apartments for viewing by newly potential residents, including drafting of punch lists for all vacated apartments • Prepared work sites and scheduled outside contractors (painters, flooring specialists, etc.)
  2. 2. • Resolved repairs (basic electrical, plumbing and AC, caulking/grouting bathrooms and kitchens, installing or securing window security guards, securing all apartments hardware, place all light fixtures and appliances in proper working order, etc.) • Move-In/Move-Out Walkthroughs: Administered and signed off on the buildings walkthroughs with tenants, including assessment of all damages, repairs, and changes • Assisted Resident Manager and staff members in all capacities • Rapidly resolved tenant complaints with professional and genuinely courteous manner • Organized and transformed raw basement spaces into operational stations (including the manager’s office, a workshop, and a supply room with organized shelving) • Continuous cleaning, painting, electrical work in 211 units • Set up the office’s computer station and ensured all hardware, software and online functions ran properly • Transformed the common building areas and surrounding grounds, resulting in a cleaner, more pleasant and comfortable property and atmosphere. !Head Concierge River Lofts Condominiums, Penmark Management 92 Laight Street and 416-424 Washington Street adjoined | Tribeca, New York, NY | June 2005 – June 2008 • Managed and executed all concierge and front desk operations in luxury residential condominium property consisting of 66 units in two high-rise buildings • Catered to all residents’ needs (including A-list celebrities and high-profile persons) pleasantly and professionally • Coordinated projects and discreetly fulfilled special requests • Welcomed, screened, and interacted courteously with residents, guests, subcontractors etc., providing them with smooth and timely support • Assisted building manager with direction of daily tasks, staff training, payroll and scheduling for 13-member staff. • Monitored and completed necessary building documentation; assisted with preparation of written memoranda to staff and public • Customized and implemented online concierge services and security systems !Senior Associate Depository Trust and Clearing Corporation Wall Street, New York, NY | February 1987 – January 2002 • Completed account activities and proper records • Communicated daily with banks and client brokers regarding accounts • Researched and resolved discrepancies of missing or misapplied transactions • Maintained records and processed transactions for multi-million dollar bond portfolios • Reconciled and monitored deposits, balances, maturity dates, dividend payments, transfers and other financial transactions on approximately 15-20 broker client accounts, simultaneously COMPUTER SKILLS ! • BuildingLink, Keybank, Verek and Watchman online security and surveillance systems • MS Office (Word, Excel, PowerPoint, Access Database) • CorelDraw and Adobe Photoshop • Computer hardware maintenance COMMUNITY-BUILDING INTERESTS ! Michael Militano Wing Chun Kung-Fu Martial Arts Instructor Chinatown, Chelsea - New York, NY | October 1977 – Present !Attained Master Instructor level of Wing Chun Kung-Fu in January 1992; taught consecutively for 37 years. !• Boys’ Club of New York (Volunteer, Summers 1993-1998): Developed, organized, and oversaw annual martial arts tournament for at-risk children to instill positive self-esteem and goal-setting. Raised charitable funds and managed a team of 20 volunteers. • Queens Lighthouse - Home for the Blind & Visually Impaired (Volunteer, Summer 1984): Taught Wing Chun Kung-Fu as a channel toward self-awareness, control, and self-defense using simple, dynamic and unpredictable fundamentals.