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United states general h

  1. 1. CLC Mini Case 1 CLC mini-case – Norman H. Schwarzkopf Michael G. Maurer Grand Canyon University Course PSC410 November 28, 2010
  2. 2. CLC Mini Case 2 United States General, H. Norman Schwarzkopf embodied the characteristic of a leader and servant leader throughout his time as a soldier for the US Army. He developed his values, beliefs, attitudes and behaviors from the time he was a young boy until his retirement. His personal and character values were derived and influenced by his culture (both foreign and domestic), the schools and institutions he attended (West Point), and family/childhood experiences. According to Kuczmarski (1995), four specific factors create values; 1. Childhood experiences. 2. Conflict events which promote self-discovery. 3. Major life changes and experiential learning. 4. Personal relationships with “important” individuals. Covey (1989) stated that two basic ethics have pervasively influenced ideas about important values and personal success; 1. The character ethic. 2. The personality ethic. The character ethic emphasizes personal integrity, humility, fidelity, courage, and other traditional values. The personality ethic emphasizes public image, behaviors, skills and other performance features. The United States Army values include loyalty, duty, respect, selfless service, honor, integrity, and personal courage. Notice the two similarities in values. I believe General Schwarzkopf developed these characteristics as a soldier first, then as a leader. He
  3. 3. CLC Mini Case 3 became a servant leader throughout his career by instilling these values into the soldiers he served with and over. Before and during the Vietnam War, General Schwarzkopf maintained his character ethic during his two tours of Vietnam by heroic and courageous acts under pressure. He maintained his personality ethic by the image he presented to his comrades even during times of crisis. By displaying these traits as a West Point student, soldier, officer, and citizen, he was able to display these ethics as a leader and then servant leader. After the Vietnam War, the United States’ image of the US Army was shattered and broken down. Schwarzkopf’s vision of the US Army after the Vietnam War was to see that the US Army and the public’s attitude change for the good. General Schwarzkopf transformed his leadership experience and skills into a servant leadership role model. Some characteristics of servant leadership include; vision, credibility, trust, selfless service, modeling, appreciation of others and empowerment. His objective as a Commander or leader of a major division, wherever he was assigned was to establish five major goals. 1. Combat Readiness 2. Taking Care of Soldiers 3. Taking Care of Soldiers Families 4. Camaraderie and Cohesion 5. Responsibility to Teach Subordinates His vision, credibility, trust, service, modeling, appreciation of others and empowerment was established by these five goals and the experience he gained as a unit commander. Combat readiness was insuring that troops were trained by having the proper equipment and being
  4. 4. CLC Mini Case 4 supported by other units. When taking care of soldiers and soldier’s families, he gained community support by making sure the soldiers and their families had the necessary on-and-off post housing as well as recreational activities. When building unit cohesion, troop morale was inclusive in his training routine. His responsibility to teach subordinates relied on his setting high ethical standards.